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over the years Shopify has made some changes that have not been helpful for us. This change takes time to get use to but right off the top the change has been helpful in terms of toner usage. The new format takes less toner to print as the bold lines used on the old format are gone. I do like the new format and like that the "packing slip" is labeled as such.
UPDATE: Based on my review, Shopify reached out and they helped ensure my old template imported correctly. When it wasn't, someone fixed the issue quickly. I appreciate Shopify and the team behind this template working to ensure I was satisfied. Thanks much!
I see no advantage in this template. In fact, I see it as one big hassle. It's designed for business to business and not a direct sale to consumers. What you see on the preview is different from how it actually prints (even when you haven't made any changes to the template). For example, the $ signs don't actually line up on the page. That's just sloppy work. It's clear that when this was launched it was not actually tested with a "real" invoice. I find this incredibly frustrating as I now have to figure out how to fix this and it's a total waste of my time. The address and store name pull from your legal store info when most sellers don't use this on receipts. How about Shopify fix these issues and test the template BEFORE actually launching this? Supposedly it's "Easy to Set Up." Hardly.
Hey, there! Thanks for taking the time to leave a review. We appreciate your honest feedback! Reviews like yours help us improve our app. We would love to hear more so we can pass your comments along to our app development team for consideration. If you're open to it, please create a support ticket by visiting our Help Center. We're looking forward to hearing from you! -Summer, Shopify Support
Early on this app was a mess, but now it looks like most if not all of the issues have been cleared up. Using it daily just like the legacy app with no more issues.
I jumped into this from the old version, and had to remake some things as the language had changed some.
But after some tweaking I made a better adress printout than before.
It could be nice with a tool to help you make a good looking printout, but this is very flexible, and weighing in that its free i think its ok!
Much better than writing name and adress manually as before.
So all and all i think its fine anyways!
Im working with support now as I agree with most of these reviews. There are issues with this new app. In my opinion, the "legacy" app had a much cleaner look and should continue to be supported. I sent 12-13 orders to the printer yesterday and all did not populate. This was after spending 6 hours with the help of chat gpt to get the code right to have the finished form look like our original form that all in our shop and customer base are used to looking at. The legacy app is good until August 2024 so don't be in a hurry to update any time soon.
Update: All the bugs look to be worked out. Without the help of Chat GPT, it would have been difficult to customize the template. All is well now and using it daily
Thanks for your review! I appreciate how much time it has taken you to customize your template, and I'm glad to hear that you're already working with our Support team on this. We can certainly share your feedback with our developers for consideration in future updates. -Sophia, Shopify Support
We have been fairly happy with the new Order Printer. Customizing the template worked out for us. A couple of things we would like to see, however. 1) A unit price (or price each) and then a total price for each line item ordered. 2) On local pickup orders, have the Packing Slip show the name, address, phone, etc. of the purchasing customer.
Re-creating our invoice and packing list templates in the new app took about half an hour. It required reference to the documentation but was not hard. The new app is functionally very similar to the old, and I don't really understand the reason for its existence, but changing was not as big a problem as I had been led to believe by all the negative reviews.
One minor gripe is that when you print to PDF from a browser, the saved file takes its name from the title of the page. This used to contain the order number, which was convenient. Now it does not, which is inconvenient.
Zag erg op tegen het moeten aanpassen de liquid templates. Na een uurtje worstelen bleek dat erg mee te vallen. Een echt probleem is het kleine voorbeeldschermpje, dat niet 1:1 het printresultaat laat zien, en bovendien op een zo kleine schaal - klein lettertype - dat je er maar weinig aan hebt. Vraagt aandacht. In legacy kon je bouwen op het printvoorbeeld - handig wanneer je een template wilt, of zoals bij de transitie móet aan passen. Werk aan de winkel
The ability to change the output with HTML or Liquid is excellent. No other e-commerce service offers this level of freedom. Invoices could be created in a specified format.
Only one feature was reduced. That is that when you output a file as a PDF, it is output with the same file name. In the old 'order print' the order number was included in the file name, so there was no risk of overwriting the file.
Thanks to the development team for a great programme.
Please keep improving it.
This migration was fairly straightforward but you need to engage the same developer that wrote your original templates. Seems like the variables now need to be explicit, the types have been made consistent for things like addresses, and there is a better hierarchy now so you can drill down in a more logical way to the thing you want to include. If I was writing templates from scratch, I would prefer this over the old version. The only thing I haven't been able to figure out is how to make the borders as thick as the borders on the legacy version, but that is just my own shortcoming I think.