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While Legacy may not have been the excellent this is so much worse. To change anything, even take prices off, add shipping method or order date, requires a change to the code. This is not feasible for many small businesses. If you're going to update make sure it's easy for small businesses to customize. Don't make us pay for 3rd party apps for something we already have. Please make a way to edit ...
Hello!
Thank you for taking the time to share your valuable feedback.
We can definitely understand the need to edit/migrate templates without the need of code. I'll be sure ...
I really can't see ANY benefits to this new app. We copied our templates and it's unusable. After a few hours we had got it almost back to as it was by changing the variables. Luckily I know a bit of liquid coding but I know many do not. What was the point in that in all that work - what have I gained? Shopify say there is going to be a migration tool coming soon... I don't think it can come soon ...
Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support
This app is horrible! No options to edit easily, no nice features at all. The current Printer App works perfectly why change? We pay Shopify enough money each month which should include options print orders and Tax invoices ect.
I tried copy and paste my template (Which I Paid good money for) it's not working at all on this new app!
Please just keep the Order Printer app we have always had! NOT ...
Hi, there!
We're sorry to hear you have not had a positive experience using the Order Printer app. Regarding your template, our authenticated Support may be able to take a ...
When you think UPGRADE, you think Improvement. Not the case here.
Shopify should have a core comprehensive Order Printer app, AT NO COST considering the monthly cost shop owners already incur. The existing (legacy) order printer works and has some customization in the code that works for my business. I do over 11,000 orders per year. Now Shopify is forcing a migration to an inferior order printer ...
Hi, there! Thank you for your feedback and review. We understand changing apps and updating your templates can create extra work and take time. The new app architecture is ...
What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!
Hey, there! Thank you for reviewing the new Order Printer app. We'd love to hear more about your feedback and specific comments so we can share them with our development team ...
Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.
Very annoying.
Hello!
Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue ...
Very disappointing "update". The nature of our production workflow depends on an ever changing and highly customizable order printer template - And while the legacy app is by no means perfect, I was always able to achieve whatever customization I had set out to accomplish - So when I saw the message that Shopify was sunsetting the old order printer app and migrating to this new one, I had high ...
Thank you so much for your detailed feedback. We want the new app to be not only functional for your business, but also an improvement upon the legacy app. I'll ensure that ...
HATE THIS INVOICE!!!!
Whoever thought this up should be fired. The legacy invoice is way better.
You just have to ask, "Why?" why change an easy to read and understand invoice with this?
I'd like to give it a minus 10
Thank you for review and feedback. We are always looking for ways to improve our app. -Emily, Shopify Support
Tracking company and number and HS tarif code not working anymore. So we can not use this invoice for international shipments.
*Update 15th of July
- fulfillment.tracking_company and fulfillment.tracking_number yields no results
- also HS codes are no longer available to use.
So we can't use invoices from Order Printer to ship internationally and use for customs. Sad when Shopify is bragging ...
Hi, there! It sounds like you might need to update the variables from your old templates. This guide includes the variables supported on the new Order Printer app: https:// ...
If you de-select the "packing slip" option, it says unable to find order on shopify POS. I wish shopify would stop changing things that no-one has asked for and work on the multiple other issues in POS.
Hi there! Thanks for taking the time to share your feedback with us here. We can record this as a request internally with our developer team, if you can reach out via our ...