Reseñas (286)

Calificación general
2,4
Recuentos por nivel de calificación
  • El 23% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 59% de las calificaciones son de 1 estrellas
21 de mayo de 2024

This app is horrible! No options to edit easily, no nice features at all. The current Printer App works perfectly why change? We pay Shopify enough money each month which should include options print orders and Tax invoices ect.

I tried copy and paste my template (Which I Paid good money for) it's not working at all on this new app!

Please just keep the Order Printer app we have always had! NOT ...

The Renmy Store Homewares & Gifts
Australia
6 días usando la aplicación
Shopify respondió 31 de mayo de 2024

Hi, there!

We're sorry to hear you have not had a positive experience using the Order Printer app. Regarding your template, our authenticated Support may be able to take a ...

22 de mayo de 2024

While Legacy may not have been the excellent this is so much worse. To change anything, even take prices off, add shipping method or order date, requires a change to the code. This is not feasible for many small businesses. If you're going to update make sure it's easy for small businesses to customize. Don't make us pay for 3rd party apps for something we already have. Please make a way to edit ...

Torrone Candy
Estados Unidos
6 días usando la aplicación
Shopify respondió 31 de mayo de 2024

Hello!

Thank you for taking the time to share your valuable feedback.

We can definitely understand the need to edit/migrate templates without the need of code. I'll be sure ...

21 de mayo de 2024

no se puede programar en html no me deja hacer nada. esto es solo para obligar a pagar un programa de facturas pre hechas

Modalatina
Italia
6 días usando la aplicación
30 de mayo de 2024

Little to no functionality. The instructions to migrate templates does not work. There is not a way to customize new templates. The current printer app was fine. Wish I could just continue using the legacy version.

Black Dog Engraving
Estados Unidos
5 días usando la aplicación
Shopify respondió 3 de junio de 2024

Thank you for reaching out and bringing this to our attention. There are some adjustments that will be required when migrating your existing templates from Order Printer to ...

21 de mayo de 2024

Dear Shopify team, we were expecting that new version will be bug-free, however we still have issues, like, subtotal amount is displayed incorrectly, tip is not shown in line items, SKU is missing, order placed date instead of today's date, etc. Very disappointing...

Elivana.ae
Emiratos Árabes Unidos
5 días usando la aplicación
Shopify respondió 31 de mayo de 2024

Hi there, Elivana.ae.

Thank you for reaching out and sharing your feedback regarding the rebuilt Order Printer app.

We understand you have reported a bug and are experiencing ...

21 de mayo de 2024

Very disappointing "update". The nature of our production workflow depends on an ever changing and highly customizable order printer template - And while the legacy app is by no means perfect, I was always able to achieve whatever customization I had set out to accomplish - So when I saw the message that Shopify was sunsetting the old order printer app and migrating to this new one, I had high ...

Battle Beaver Customs
Estados Unidos
5 días usando la aplicación
Shopify respondió 1 de junio de 2024

Thank you so much for your detailed feedback. We want the new app to be not only functional for your business, but also an improvement upon the legacy app. I'll ensure that ...

24 de mayo de 2024

You can't even transfer old templates... either missing something or errors

Cam2
RAE de Hong Kong (China)
5 días usando la aplicación
Shopify respondió 31 de mayo de 2024

Hi there! Thanks for your feedback. If you have any custom templates in the legacy Order Printer app, then you'll need to migrate your templates to the Shopify Order Printer ...

21 de mayo de 2024

Why did you make it so hard to import existing templates?
The Original Order Printer wasn't broken - why fix it? Ok, so fix it, but make it easy for your customers to use it by auto importing our existing templates. This is a nightmare.

Boxi Australia
Australia
5 días usando la aplicación
Shopify respondió 31 de mayo de 2024

Hello!

Thank you for reaching out and sharing your questions/concerns regarding the app.

To migrate your templates, you need to copy your template's code from the legacy app, ...

20 de mayo de 2024

My template, even after importing does not even have basic things like shipping amts, totals etc. The time spent on this is crazy, wasted.

G Schoepfer Inc Eyes for Dolls
Estados Unidos
4 días usando la aplicación
Shopify respondió 31 de mayo de 2024

Hey there! Thanks for your review, and I'm sorry to hear you're having trouble importing your templates. We would love to look into the issue you're experiencing, so please ...

20 de mayo de 2024

A terrible app. I can not edit to print with logo nor print address labels.

The date syntax is that of print date and not invoice date?

Please fix it asap!!!!

SHEABUTTER COTTAGE
Reino Unido
4 días usando la aplicación
Shopify respondió 30 de mayo de 2024

Hi, there. Thanks for bringing this to our attention. You should be able to make those adjustments using our provided guide: https://bit.ly/4c1oIZ8. If you are having issues ...