Avis (284)

Note globale
2,4
Nombre d’avis par note
  • 23 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 59 % des avis sont des avis à 1 étoiles
1 juin 2024

There is absolutely no reason to change, and this breaks templates that we paid to use. Shopify, please include a legacy for mode so sellers aren't forced to completely redevelop templates.

Wayfarer Creations
États-Unis
17 jours d’utilisation de l’application
Shopify a répondu 3 juin 2024

Hi Wayfarer Creations, thank you for your feedback and your review. We understand changing apps and updating your templates can create extra work and take extra time. The new app architecture is designed to allow for more functionality and updates in the near future. We have some great information on transferring your templates over to the new app in our Help Center: https://shopify.link/18NL. Our authenticated chat team is also happy to assist with any issues you might run into. -Shay, Shopify Support

30 mai 2024

Little to no functionality. The instructions to migrate templates does not work. There is not a way to customize new templates. The current printer app was fine. Wish I could just continue using the legacy version.

Black Dog Engraving
États-Unis
5 jours d’utilisation de l’application
Shopify a répondu 3 juin 2024

Thank you for reaching out and bringing this to our attention. There are some adjustments that will be required when migrating your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), such as changing some of the variables. However, if you need further assistance with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support

29 mai 2024

So far I dislike it. The original one easily allowed you to add logo and the packing slip had large customer address so you can use as a shipping label. We need to be able to easily create to suit our styles

Aussie Reborn Supplies
Australie
14 jours d’utilisation de l’application
Shopify a répondu 4 juin 2024

Thank you for sharing this feedback. You can customize the templates (https://shopify.link/p131), which allows you to add your logo or adjust the width of the tables. However, if you need help with these customizations, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support

7 juin 2024

We have been fairly happy with the new Order Printer. Customizing the template worked out for us. A couple of things we would like to see, however. 1) A unit price (or price each) and then a total price for each line item ordered. 2) On local pickup orders, have the Packing Slip show the name, address, phone, etc. of the purchasing customer.

Pacific Fly Fishers
États-Unis
23 jours d’utilisation de l’application
14 juin 2024

Huge amount of problems after upgrade to this version, cannot print with this app (still using "legacy"...)

tuelectro
Espagne
23 jours d’utilisation de l’application
Shopify a répondu 18 juin 2024

Thank you for your review and feedback. Our team is always looking at ways to improve the app. -Emily, Shopify Support

18 juin 2024

I jumped into this from the old version, and had to remake some things as the language had changed some.
But after some tweaking I made a better adress printout than before.

It could be nice with a tool to help you make a good looking printout, but this is very flexible, and weighing in that its free i think its ok!

Much better than writing name and adress manually as before.

So all and all i think its fine anyways!

Klipparservice
Suède
28 jours d’utilisation de l’application
21 mai 2024

I have 6-7 different templates from multiple stores.. some of which were heavily modified for better functionality, and now nothing works properly. It will take dozens of hours to rewrite new / fix existing code. Shopify employees in charge of app and admin console changes should have hands-on experience of using them on a day-to-day basis, so they can see how it affects people running their stores.

KLIMAKA STUDIOS
États-Unis
Environ 23 heures d’utilisation de l’application
Shopify a répondu 30 mai 2024

Hello, thanks for your feedback. I understand that transitioning to the new app will require some time. The goal of the new version is to provide an enhanced interface and improved performance to better serve your business needs. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. - Moira, Shopify Suport

21 mai 2024

Dear Shopify team, we were expecting that new version will be bug-free, however we still have issues, like, subtotal amount is displayed incorrectly, tip is not shown in line items, SKU is missing, order placed date instead of today's date, etc. Very disappointing...

Elivana.ae
Émirats arabes unis
5 jours d’utilisation de l’application
Shopify a répondu 31 mai 2024

Hi there, Elivana.ae.

Thank you for reaching out and sharing your feedback regarding the rebuilt Order Printer app.

We understand you have reported a bug and are experiencing various issues with the app. If you'd like, you can connect with our authenticated Support directly through the Shopify Help Center, so we can troubleshoot effectively: https://shopify.link/vRnL. -Victoria, Shopify Support.

20 juin 2024

ZERO STARS. This APP is showing some weird "Expected Delivery Date" for each order on our admin page. Three days from the time they place their order. We make customized items and even if we ship the same day (not possible) there is little chance customers will receive their order in 3 days. We can not find where to expunge this info. We have looked in every backend area, but to no avail. Very Frustrating!

Namemaker.com
États-Unis
Environ 19 heures d’utilisation de l’application
Shopify a répondu 26 juin 2024

Thank you for taking the time to leave a review. Please contact us via the Help Center so we can review the templates with you and assist you with removing the "Expected Delivery Date" information: https://shopify.link/1w5D. -Sophia, Shopify Support

Modifié le 29 mai 2024

Ok but not as good as old app. How can we modify templates? The writing is too small and much less easy to read.

To makle order number bigger (essential) add this line of code to replace line 6 - if too large change x-large to large

Order {{ order.order_name }}

Lamazi Fabrics
Royaume-Uni
13 jours d’utilisation de l’application
Shopify a répondu 28 mai 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. Modifying templates can be completed from within the app directly. There should be a 'Manage Templates' option that you can select to make any necessary adjustments. To learn more about this, you can check out our Editing Templates Guide: https://shopify.link/KBgW. If however. you're having some troubles with this, please feel free to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support