Avis (286)
Affiner
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Par note
Packing list should not have price information on it.
Copy and past old templates does not carry everything over.
Hey there! Thanks for your review. I'm pleased to let you know we've removed the prices from the packing slip. If you still see them on your end, I suggest creating a support ...
I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).
Even after I set up the templates the way I'd like and the previews showed the ...
Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, ...
This app is horrible, the original worked much better.
Once again take something that works and trash it.
I am really starting to think the developers have never sold anything in there lives.
Hey, there! Thanks for your review. We definitely hear you and we appreciate you taking the time to share your feedback. We'd love to learn more about the specific ...
Absolutely appaling, order printer wasn't great but this is far worse, I was hoping it would at least have the ability to produce credit notes, not a chance it looks like they have just taken the data which the original app used and then put it together with awful formatting.
It doesn't even show your VAT number! What use is that? It also shows the website name instead of the correct business ...
Hi there! Thanks for taking the time to share your thoughts with us here. We'd like to record your feedback internally as a merchant request. If you can reach out via our ...
AWFUL Does not include images, it's hard to work without images.
Thank you for your review and feedback. I will be sure to provide this feedback to our team. -Emily, Shopify Support
Any edits to templates must be done via code, so there is ZERO options for self service if you don't know how to code. Copy and pasting from the old order printer to the new one does not work as it claims it should, there are a lot of things that don't carry over (like pictures, tag lines, QR codes for discounts, etc)
Hi, there! If copying and pasting your existing templates isn't working, it is possible that you have legacy variables in place that need to be updated. Details on migration ...
Not impressed. Seems like another change for the sake of it. Every time something is updated it just creates more work and for no apparent reason. It's counter productive and helps nobody. It would at least be something if we were given the reason for the change. What was wrong with the original app?
Hi there, 1stMobile.UK.
Thank you for taking the time to share your feedback with us. It is appreciated and helps our team improve the product. I'll be sure to pass along ...
I wanted to import the templates from the old app into the new one, but the fonts are not being carried over.
Hey, there! If the font changes you want to make are within the scope of our Design Policy, our Theme Support team may be able to customize the for you. Please get in touch ...
Shopify....Whats the deal here! Usually you make things easier and more user friendly. What you did was take an effective and streamline order printer and complicated it. This is difficult to navigate and set up. As business owners we do not need you making things harder for us!
Hey there! Thanks for your review. I understand that navigating the new Order Printer app might be challenging at first, but I'm confident it'll become easier as you use it ...
The original order printer came with a variety of "look and feel" templates and looked great. I am not sure who at Shopify came up with this bad joke which we are now being forced to use.
Thank you for taking the time to leave a review. I appreciate that you found the legacy app's templates helpful, and I'm happy to share that feedback with our developers. In ...