Avis (249)

Note globale
2,2
Nombre d’avis par note
  • 20 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 63 % des avis sont des avis à 1 étoiles
20 mai 2024

Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!

Digi3Dworks
États-Unis
Environ une heure d’utilisation de l’application
Shopify a répondu 30 mai 2024

Thank you for your review and providing this feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support

15 mai 2024

Any edits to templates must be done via code, so there is ZERO options for self service if you don't know how to code. Copy and pasting from the old order printer to the new one does not work as it claims it should, there are a lot of things that don't carry over (like pictures, tag lines, QR codes for discounts, etc)

Gift Chalet
États-Unis
14 minutes d’utilisation de l’application
Shopify a répondu 28 mai 2024

Hi, there! If copying and pasting your existing templates isn't working, it is possible that you have legacy variables in place that need to be updated. Details on migration between the old and updated version of the app can be found here: https://shopify.link/18NL. If you need help, Shopify's Theme Support team may be able to assist with minor adjustments within the scope of the Shopify Design Policy. For any adjustments outside of our scope, I recommend posting a question in the Community forums: https://shopify.link/7kzD. -Sophia, Shopify Support

20 septembre 2024

Me ha resultado muy cómoda y fácil de utilizar. Solo tuve que traducir los términos. Es justo lo que buscaba. Gracias.

Calzados Lucía
Espagne
Environ 3 heures d’utilisation de l’application
17 mai 2024

This app is horrible, the original worked much better.
Once again take something that works and trash it.
I am really starting to think the developers have never sold anything in there lives.

PyroBuild.com
États-Unis
21 minutes d’utilisation de l’application
Shopify a répondu 30 mai 2024

Hey, there! Thanks for your review. We definitely hear you and we appreciate you taking the time to share your feedback. We'd love to learn more about the specific improvements you would like to see in the new Order Printer app. If you're open to it, feel free to create a support ticket by visiting our Help Center (https://shopify.link/WJna) and one of our support advisors will share your feedback with the development team! -Summer, Shopify Support

15 mai 2024

Moving the logo over can be hard to figure out but follow the documentation. I ended up dropping the image code for my logo on line 4 (vs #7 as per the example) to get my logo centered at the top of the page.
Regarding printing: You'll find both the radio buttons for "Invoice" and "Packing Slip" are checked by default. To default to only one, look at the top of the "Template" page for both pages and uncheck the one you don't want to have auto-populate.

Slinger Straps
États-Unis
Environ 2 heures d’utilisation de l’application
18 mai 2024

Definitely a huge step backwards. Now we can't select and copy multiple documents/orders at a time in the preview page.

We used to rely on this every day, copying and pasting into a blank text editor to generate a packing list of multiple orders in a single page.

Cosplay Supplies Inc
Canada
26 minutes d’utilisation de l’application
Shopify a répondu 30 mai 2024

Hi, there! Thank you for your review on the new Order Printer app. We have switched over to a different tech stack that provides a better foundation to grow and roll out features. We appreciate your feedback as we continue to improve! - Greta, Shopify Support

23 mai 2024

Why this app was created in the first place? Most of the liquid variables never works while those were working in the order legacy app. Worst move ever.

Poko Loko India
Inde
9 minutes d’utilisation de l’application
Shopify a répondu 31 mai 2024

Hello, thanks for your feedback. I understand that transitioning to the new app will require some time. The goal of the new version is to provide an enhanced interface and improved performance to better serve your business needs. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. - Moira, Shopify Suport

27 mai 2024

None of the shipping details print out on this new APP - don't know if it is regular, expedited, post, courier etc
This needs to be FIXED

Thundermist Lure Company
Canada
39 minutes d’utilisation de l’application
Shopify a répondu 31 mai 2024

We appreciate your feedback regarding the new Order Printer app.

We are committed to improving the new app to meet the needs and expectations of our users. Your input helps us understand how we can better serve you and the Shopify community. We are taking your feedback seriously and will strive to make necessary adjustments to enhance the app's functionality and user experience. -Emily, Shopify Support

17 mai 2024

Shopify....Whats the deal here! Usually you make things easier and more user friendly. What you did was take an effective and streamline order printer and complicated it. This is difficult to navigate and set up. As business owners we do not need you making things harder for us!

InkTrendz.com
États-Unis
7 minutes d’utilisation de l’application
Shopify a répondu 30 mai 2024

Hey there! Thanks for your review. I understand that navigating the new Order Printer app might be challenging at first, but I'm confident it'll become easier as you use it more. If you need any help along the way, feel free to check out this guide: https://shopify.link/7kmo. We're here to support you! -Summer, Shopify Support

2 septembre 2024

Ich kann bei der APP keine Packliste drucken und keine Fotos hinterlegen.

Orchideen Klusmann
Allemagne
Environ 2 mois d’utilisation de l’application