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Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!
Thank you for your review and providing this feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support
Ich bin schwer genervt, war in ewigen Chats, habe natürlich keine versierten HTML-Kenntnisse und verzweifelt versucht unsere Invoices B2B und B2C mit dieser App wieder hinzubekommen. Ein Albtraum, der viel Zeit kostet für bitte was? Ich verstehe nicht wirklich was diese neue Order Printer App soll? Gut fände ich, wenn man wählen könnte, ob man die neue installieren möchte oder einfach seine "alte" und bestens funktionierende weiterhin nutzen kann.
Your new product is uncommonly bad. It doesn't total the products. It doesn't have a place field for my logo.
Hello, Sew Inspired Quilts of Nauvoo.
Thanks for reaching out and taking the time to leave a review. It is appreciated and helps our team improve the product.
I can definitely understand your concern and the need to have this functionality. I've gone ahead and submitted your feedback request to our Product Development team. To stay up to date on new features, keep an eye on our Shopify Changelog: https://shopify.link/N5vR.
I hope this helps! -Victoria, Shopify Support.
None of the shipping details print out on this new APP - don't know if it is regular, expedited, post, courier etc
This needs to be FIXED
We appreciate your feedback regarding the new Order Printer app.
We are committed to improving the new app to meet the needs and expectations of our users. Your input helps us understand how we can better serve you and the Shopify community. We are taking your feedback seriously and will strive to make necessary adjustments to enhance the app's functionality and user experience. -Emily, Shopify Support
I don't think I've ever been more mad at a developer than I am at the Shopify devs right now.
They've bugged the legacy invoice generator and are too stupid to just roll it back like any other platform would do. The fact they apparently don't have regression testing for the biggest e-commerce platform on Earth is mind boggling.
Hi there! Thank you for reaching out and sharing your review. We appreciate your input, and I want to assure you that your comments are valuable to us. We will share your feedback with our product development team for review. - Moira, Shopify Support
Packing list should not have price information on it.
Copy and past old templates does not carry everything over.
Hey there! Thanks for your review. I'm pleased to let you know we've removed the prices from the packing slip. If you still see them on your end, I suggest creating a support ticket through our Help Center (https://shopify.link/WJna), so our support team can investigate.
As for the templates, I'll make sure to pass your feedback along to our development team. Thanks! -Summer, Shopify Support
The app says it is customizable, but it is not. you can not add logos, remove pricing, add instructions for use or anything. The legacy app was WAY better than this! DO NOT INSTALL.
Hi, there. Thanks for your review of the new Shopify Order Printer app. You are still able to add logos to your templates, but now you need to edit the HTML for your templates to add this information, as well as remove pricing, or add additional instructions: https://shopify.link/p131. If you have difficulties with adding information, or making certain edits, reach out to us via our Help Center for assistance: https://shopify.link/vRnL. -Imogen, Shopify Support
Unfortunately, it is really hard to migrate your current templates if you have some custom CSS styles.
Hello, thanks for your feedback. I understand that dealing with the migration of templates containing custom CSS styles can be difficult, we have some fantastic guides to help you out here: https://bit.ly/4c1oIZ8. We value your feedback on how this change has affected you, and I will certainly relay this information. - Moira, Shopify Support
By default is not showing the Customer info. Broken template by default.
Hey, there! Thanks for your review. If your templates aren't formatted as expected, feel free to contact us through the Help Center (https://shopify.link/vRnL). We would be happy to assist you further! - Greta, Shopify Support
Definitely a huge step backwards. Now we can't select and copy multiple documents/orders at a time in the preview page.
We used to rely on this every day, copying and pasting into a blank text editor to generate a packing list of multiple orders in a single page.
Hi, there! Thank you for your review on the new Order Printer app. We have switched over to a different tech stack that provides a better foundation to grow and roll out features. We appreciate your feedback as we continue to improve! - Greta, Shopify Support