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2024년 5월 18일

I wanted to import the templates from the old app into the new one, but the fonts are not being carried over.

Puradent
스위스
앱 사용 기간 8분
답글 Shopify개 2024년 5월 29일

Hey, there! If the font changes you want to make are within the scope of our Design Policy, our Theme Support team may be able to customize the for you. Please get in touch with us via the Help Center so we can look into this: https://shopify.link/1w5D. If our Theme Support team isn't able to help, I recommend posting in the Shopify Community forums for suggestions from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support

2024년 5월 15일

AWFUL Does not include images, it's hard to work without images.

KIDSCHARMONLINE.COM
미국
앱 사용 기간 16분
답글 Shopify개 2024년 5월 27일

Thank you for your review and feedback. I will be sure to provide this feedback to our team. -Emily, Shopify Support

2024년 5월 17일

I assumed I could just copy over the code from the old app, but it no longer works as the subtotal / total fields no longer add up. Why change something with no support or at least option to customise the look and design of the invoice?

Lola & SiDney
영국
앱 사용 기간 6분
답글 Shopify개 2024년 5월 29일

Hello! It sounds like your previous template might include some legacy variables that will need to be updated for the new app. Please refer to our migration guide here for details: https://shopify.link/18NL. You can also contact us any time via the Help Center if you require further assistance: https://shopify.link/1w5D. -Sophia, Shopify Support

2024년 5월 17일

extremely disappointed with this app, the old app was great, had my template just how I needed it for my business, new app does not support the same template, VERY DISSAPOINTED

Origin manufacturing
영국
앱 사용 기간 5분
답글 Shopify개 2024년 5월 30일

Hey, there! Thank you for your review and I'm sorry to hear you didn't have a great experience with the new Order Printer app. I'll make sure to pass this on to our development team so we can consider it for future updates. -Summer, Shopify Support

2024년 5월 16일

We were happily using (the old) Shopify Order Printer. All the templates were set up perfectly.
Tried importing the code in to the new Shopify Order Printer, and it doesn't work.
Pretty poor migration strategy from Shopify. At least the old app is still working... for now...

Peninsula House Numbers
오스트레일리아
앱 사용 기간 5분
답글 Shopify개 2024년 5월 28일

Hi, there! Thanks for taking the time to leave us a review for the Order Printer App. We appreciate your feedback around this new app launch. We have a help document here (https://shopify.link/Qjbv) that we recommend folks review if they're looking for some guidance with migrating over to the new version of the App. If you encounter any issues when completing the migration process, please reach out to our Support Team: https://shopify.link/vRnL. -Imogen, Shopify Support

2024년 5월 21일

no se puede programar en html no me deja hacer nada. esto es solo para obligar a pagar un programa de facturas pre hechas

Modalatina
이탈리아
앱 사용 기간 6일
2024년 5월 26일

I don't understand why change the existing one. The new one is not better.

Lush Party Studio Props
캐나다
앱 사용 기간 8분
답글 Shopify개 2024년 6월 2일

Hello!

Thank you for taking the time to share your review.

We appreciate you providing your input and will be sure to pass this information along to our product development team for review. -Victoria, Shopify Support.

2024년 5월 18일

Garbage. Requires coding knowledge to change the template. I can do it, but it'll take an afternoon as it isn't something I do on a regular basis. This not user friendly and clearly, no one checked UX before pushing this to production.

Stash
미국
앱 사용 기간 3분
답글 Shopify개 2024년 5월 30일

Hi, there! Thank you for your review. I'm happy to pass on this feedback as we are always working on ways to improve our features. In the meantime, we have a guide here (https://shopify.link/35gn) that can help you make changes to your templates. You can also reach out to our support team for more help here: https://shopify.link/vRnL. -Erin, Shopify Support

2024년 5월 19일

Not impressed

Infinity Perfumes NZ
뉴질랜드
앱 사용 기간 10일
답글 Shopify개 2024년 5월 30일

Thank you for your feedback. -Emily, Shopify Support

2024년 5월 29일

cannot load the old template. can this please be resolved?

Koning Spandoek
네덜란드
앱 사용 기간 11분
답글 Shopify개 2024년 6월 3일

Hi, there!

Thank you for reaching out and sharing your question.

To migrate your old templates, you'll need to copy your template's code from the legacy app, and then paste the code into the new app.

However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code.

If you need help with this step, you can reach out to our authenticated Support here (https://shopify.link/vRnL) so we can take a more detailed look. -Victoria, Shopify Support.