리뷰 (281)

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2024년 6월 5일

Do not remove the legacy order printer until you get at least a 4-star rating. The new printer performance is absolutely terrible and unacceptable and currently not compatible with 3rd party product option and variance apps.

LightAndTimeArt
미국
앱 사용 기간 2일
답글 Shopify개 2024년 6월 11일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. - Blair, Shop Support

2024년 6월 16일

I have been using it with custom templates and works flawlessly everytime, thanks

Banjaaran Studio
인도
앱 사용 기간 대략 1개월
2024년 8월 8일

Sick and tired that they keep changing the software without consideration of the customer's needs! Just leave as it was! I should not get another app to get your app to work! Our POS receipts are all over the place and not as before! So frustrating! :-(

VisAbility Ltd - Living Aids
오스트레일리아
앱 사용 기간 38분
답글 Shopify개 2024년 8월 14일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

2024년 5월 16일

For the life of me I cannot figure out how to import my previous template. I contacted support for assistance and after wasting 90 minutes of my time with a support person who was akin to a receptionist, I STILL do not have my previous template imported. Shopify and their support & apps are NOT as good as they used to be. Sad face.

WeenieWarmers
미국
앱 사용 기간 대략 14시간
답글 Shopify개 2024년 5월 28일

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. To migrate any custom templates, you can follow the steps outlined in this Guide: https://shopify.link/yevg. If you're having some troubles with those steps, please feel free to follow up with us, so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024년 5월 17일

Wow, this is just laughably bad.

Discount codes do not populate, amount paid is not included (which makes it look like the invoices and packing slips are unpaid), payment method left off...nothing about this is an improvement.

I will hold out hope that Shopify makes this app functional by August.

Redthreaded
미국
앱 사용 기간 대략 16시간
답글 Shopify개 2024년 5월 29일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact, I've gone ahead and shared your feedback with our developers. - Blair, Shopify Support

2024년 8월 13일

I think it's worth trying. If you have some IT background, it's good. I was able to write my own templates and it's of very help.

CSS Store
우루과이
앱 사용 기간 대략 16시간
2024년 5월 17일

definitely not apples to apples here. they tell you to just copy and paste your old template but it just breaks other things on the template. there's no support too. why change something that wasn't broken?

The Desk Bandit
오스트레일리아
앱 사용 기간 대략 23시간
답글 Shopify개 2024년 5월 29일

Hey, there! It's possible that your previous templates contain legacy variables that need to be updated for the new app. Check out our migration guide here for details: https://shopify.link/18NL. Our team is here to help 24/7 if you require further support: https://shopify.link/1w5D. -Sophia, Shopify Support

2024년 6월 6일에 편집됨

new migration built in to order printer app worked easily and flawlessl.
great job!

Pro Time Lawn Seed
미국
앱 사용 기간 22일
2024년 5월 22일

Totally agree!! Why change what is not broken!! I am not a programmer nor do I want to be!! Please go back to the original!!

J&W Meal Butler
캐나다
앱 사용 기간 7일
답글 Shopify개 2024년 5월 31일

We appreciate your feedback regarding the new Order Printer app. We understand your concerns about the changes and the preference for the older version. Your feedback is valuable to us, and we are actively working to address the issues raised by users like you. -Emily, Shopify Support

2024년 6월 3일

The update is not friendly at all. We've not been able to transfer templates suitably, and the consistent issues between the legacy printer, and the updated version is horrendous.

Munji 4x4 Accessories Pty Ltd
오스트레일리아
앱 사용 기간 19일
답글 Shopify개 2024년 6월 10일

Hi, there. Thanks for your review of the Shopify Order Printer App. If you're experiencing issues with transferring your template to the new Order Printer App, please refer to our Help Doc for assistance: https://shopify.link/ABVA. If you experiencing any additional issues, or need some more support with making this migration, reach out to our Support Team here: https://shopify.link/vRnL. -Imogen, Shopify Support