리뷰 (300)

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2024년 5월 17일

This is not a good move by Shopify. As others have mentioned, this app is not as good as the legacy version. We could have multiple templates for B2B, B2C, gifts, drop shipments, etc. Now we get two, and the packing slip has prices by default, which is a HUGE no-no. Can be removed, but you have to edit the liquid code directly, which is not an option for a lot of customers. And, as others have mentioned, you cannot copy-paste your old templates here, as many variables have changed names, seemingly arbitrarily. You need to understand the liquid code in order to modify them, and they still don't look good without further tweaking. I am not good at coding, so they still look...not so good.

To make this app better, please add:

1. More templates
2. WYSIWYG editor, or another way to modify the template without code
3. An easier way to migrate templates
4. Easy way to add pictures, QR codes, and other media
5. A packing slip that does not include prices by default

If you can't match even the basics of what the legacy app provided, please do not make us migrate.

Belle Étoile Jewelry
미국
앱 사용 기간 대략 23시간
답글 Shopify개 2024년 5월 29일

Thank you so much for your detailed feedback. I'm happy to share your feature requests with our developers for consideration in future updates. -Sophia, Shopify Support

2024년 5월 24일

OMG! Who on earth thought this app was an improvement! The old one worked, why change it? I've cut and pasted the text from the old template but it's not even close when viewed on the new order printer. The fonts are lost, totals and discounts are missing, ship to address is gone. We're not doing anything complex here, just wanting it to list the customers order, their address and what they paid for it. I can probably figure out the code to change to get it right but it's going to take a while. If anyone from Shopify is listening you REALLY have to sort this out and at least delay the removal of the legacy app to allow people time to fix your mess.

Inner Light Holistic
영국
앱 사용 기간 대략 23시간
답글 Shopify개 2024년 6월 2일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. To migrate any custom templates however, you can follow the steps outlined in this Guide: https://shopify.link/yevg. If you're having some troubles with those steps, please feel free to follow up with us, so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024년 5월 17일

definitely not apples to apples here. they tell you to just copy and paste your old template but it just breaks other things on the template. there's no support too. why change something that wasn't broken?

The Desk Bandit
오스트레일리아
앱 사용 기간 대략 23시간
답글 Shopify개 2024년 5월 29일

Hey, there! It's possible that your previous templates contain legacy variables that need to be updated for the new app. Check out our migration guide here for details: https://shopify.link/18NL. Our team is here to help 24/7 if you require further support: https://shopify.link/1w5D. -Sophia, Shopify Support

2024년 6월 18일

Much better than the previous app, formatting for printing actually works. I regret that logo and product pics aren't on the invoices by default though.

Anne Londez
스위스
앱 사용 기간 18일
답글 Shopify개 2024년 6월 20일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

2024년 5월 16일

My existing templates don't work with the new app. The order number, date, and barcode are all missing—three items that are essential for picking and packing orders.

If you use the Order Printer Templates app they have posted an article about the compatibility issues with the new app:

https://help.forsbergplustwo.com/en/articles/9337402-compatibility-with-shopify-s-new-order-printer-app

Bondi Records
오스트레일리아
앱 사용 기간 대략 21시간
답글 Shopify개 2024년 5월 28일

Hello! Thanks for your review of the Order Printer App! If you're having issues migrating your pre-existing templates to the new Order Printer App, check out this help document: https://shopify.link/Qjbv. If you're encountering some specific issues when completing the migration, please reach out to our Support Team directly so we can lend a hand: https://shopify.link/vRnL. -Imogen, Shopify Support

2024년 6월 20일

ZERO STARS. This APP is showing some weird "Expected Delivery Date" for each order on our admin page. Three days from the time they place their order. We make customized items and even if we ship the same day (not possible) there is little chance customers will receive their order in 3 days. We can not find where to expunge this info. We have looked in every backend area, but to no avail. Very Frustrating!

Namemaker.com
미국
앱 사용 기간 대략 19시간
답글 Shopify개 2024년 6월 26일

Thank you for taking the time to leave a review. Please contact us via the Help Center so we can review the templates with you and assist you with removing the "Expected Delivery Date" information: https://shopify.link/1w5D. -Sophia, Shopify Support

2024년 5월 29일에 편집됨

Ok but not as good as old app. How can we modify templates? The writing is too small and much less easy to read.

To makle order number bigger (essential) add this line of code to replace line 6 - if too large change x-large to large

Order {{ order.order_name }}

Lamazi Fabrics
영국
앱 사용 기간 13일
답글 Shopify개 2024년 5월 28일

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. Modifying templates can be completed from within the app directly. There should be a 'Manage Templates' option that you can select to make any necessary adjustments. To learn more about this, you can check out our Editing Templates Guide: https://shopify.link/KBgW. If however. you're having some troubles with this, please feel free to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024년 5월 17일

Wow, this is just laughably bad.

Discount codes do not populate, amount paid is not included (which makes it look like the invoices and packing slips are unpaid), payment method left off...nothing about this is an improvement.

I will hold out hope that Shopify makes this app functional by August.

Redthreaded
미국
앱 사용 기간 대략 16시간
답글 Shopify개 2024년 5월 29일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact, I've gone ahead and shared your feedback with our developers. - Blair, Shopify Support

2024년 8월 16일에 편집됨

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.

Very annoying.

Underpinner Spares
영국
앱 사용 기간 3개월
답글 Shopify개 2024년 7월 3일

Hello!

Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.

To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.

2024년 5월 23일

Zag erg op tegen het moeten aanpassen de liquid templates. Na een uurtje worstelen bleek dat erg mee te vallen. Een echt probleem is het kleine voorbeeldschermpje, dat niet 1:1 het printresultaat laat zien, en bovendien op een zo kleine schaal - klein lettertype - dat je er maar weinig aan hebt. Vraagt aandacht. In legacy kon je bouwen op het printvoorbeeld - handig wanneer je een template wilt, of zoals bij de transitie móet aan passen. Werk aan de winkel

depeperwinkel
네덜란드
앱 사용 기간 7일