Omtaler (249)

Samlet vurdering
2,2
Antall per vurderingsnivå
  • 20 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 63 % av vurderingene er 1 stjerner
17. mai 2024

Absolutely awful I need a magnifying glass to read the so called new improved Order Printer. To be honest one star is generous it should be zero.
Not sure what has improved as I haven't found one yet! Will continue using Legacy until August and hope common sense prevails but not holding my breath!
I don't understand code so have no idea how to alter anything so lets look for a new app!

Tactile Craft Supplies
Storbritannia
1 dag bruker appen
Shopify svarte 30. mai 2024

Hey, there! Thanks for your review. We'd love to hear more about your feedback to consider it for future app updates. If you're open to it, please feel free to elaborate and share specific comments through a support ticket at https://shopify.link/WJna. Our support team will be happy to pass them along to our app development team. -Summer, Shopify Support

13. juni 2024

WHYYYY in the world change something that was working great??

I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value.

The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN.

This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless.

Very disappointed, Shopify!

Elva's All Naturals
Canada
14 minutter bruker appen
Shopify svarte 18. juni 2024

Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support

3. juni 2024

The font is too small on the Order form. There doesn't appear to be any way to permanently tick to remove the default to print Packing Form. It wastes so much paper to print the orders & throw away the packing sheet.
I loved the original Legacy Order Printer. It was easily customised, larger font, so less room for error when packing orders. This seems like a dumbed down version that has replaced a perfectly functional order printer. Why??

Coco & Pud
Australia
Rundt 4 timer bruker appen
Shopify svarte 10. juni 2024

Hey, there! Thanks for your review. We appreciate your feedback and we'll make sure to pass this along to our development team. -Summer, Shopify Support

12. september 2024

One of the best apps on shopify. Code is also very easy to edit. I added barcode option and changed text font, was a breeze

Sarava.in
India
6 minutter bruker appen
17. mai 2024

Wow, this is just laughably bad.

Discount codes do not populate, amount paid is not included (which makes it look like the invoices and packing slips are unpaid), payment method left off...nothing about this is an improvement.

I will hold out hope that Shopify makes this app functional by August.

Redthreaded
USA
Rundt 16 timer bruker appen
Shopify svarte 29. mai 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact, I've gone ahead and shared your feedback with our developers. - Blair, Shopify Support

17. mai 2024

definitely not apples to apples here. they tell you to just copy and paste your old template but it just breaks other things on the template. there's no support too. why change something that wasn't broken?

The Desk Bandit
Australia
Rundt 23 timer bruker appen
Shopify svarte 29. mai 2024

Hey, there! It's possible that your previous templates contain legacy variables that need to be updated for the new app. Check out our migration guide here for details: https://shopify.link/18NL. Our team is here to help 24/7 if you require further support: https://shopify.link/1w5D. -Sophia, Shopify Support

16. mai 2024

For the life of me I cannot figure out how to import my previous template. I contacted support for assistance and after wasting 90 minutes of my time with a support person who was akin to a receptionist, I STILL do not have my previous template imported. Shopify and their support & apps are NOT as good as they used to be. Sad face.

WeenieWarmers
USA
Rundt 14 timer bruker appen
Shopify svarte 28. mai 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. To migrate any custom templates, you can follow the steps outlined in this Guide: https://shopify.link/yevg. If you're having some troubles with those steps, please feel free to follow up with us, so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

30. juli 2024

Easy and simple transition, with no issues, all templates came across successfully.
After reading some of the negative reviews from earlier days, we were a bit hesitant and delayed our migration until now.
It was all good for us, so business as usual.

The Grace Collection Australia
Australia
15 minutter bruker appen
Redigert 21. juni 2024

L'application est correct rapport à l'ancien Order Printer (Legacy).
Mais un point très agaçant. Les cases à cocher pour la sélection des différentes pages créées (Facture et Bordereau d'expédition) ne sont pas mémorisées lors du prochain accès à l'application.
Par exemple, j'imprime généralement uniquement le bordereau de livraison et je suis obligé de décocher à chaque fois toutes les autres pages créées.
Il faudrait faire en sorte de mémoriser la sélection dans votre application.
Le problème a été résolu grace à l'aide Shopify par un point que je n'avais pas vu.
Finalement je suis totalement satisfait !
Ah... Ce serait une bonne chose d'arranger le petit souci du sous-total lorsqu'il y a des remises pour que ça correspondent à ce que nous avons en fait dans l'admin de la commande qui prend bien en charge les remises.
Un sous-total doit normalement être sans inclure les remises (sur la commande et la livraison). Ensuite, doivent être déduites les remises, et ensuite le total final.

Chevaux Passion
Frankrike
Rundt 1 måned bruker appen
20. mai 2024

Why change something that works? The names of the costumer and the sum of order doesnt shown in the invoice.

Market Portal
Hellas
3 dager bruker appen
Shopify svarte 30. mai 2024

Thank you for sharing your feedback! The new app is intended to offer better performance in the long run. We have a great help guide here: https://bit.ly/4c1oIZ8 on how to customize your templates. Additionally, small customizations can be done on your behalf by our team using design time. If that's something you're interested in please reach out to our support team here: https://shopify.link/d18D  - Moira, Shopify Support