Recenzje (263)

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12 czerwiec 2024

There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.

The least they can do is create a library of functional templates for their customers. However, it doesn't seem like too much to ask for a template builder.

Maybe they should consider fully flushing out their apps before launch? They have done another half-attempt at an app we tried --for subscriptions. Why waste the effort making a terrible product?

Hammerhead Coffee Roasters
Stany Zjednoczone
23 dni korzystania z aplikacji
Shopify odpowiedział(a) 17 czerwiec 2024

Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to share your thoughts with our developers for consideration in future updates. -Sophia, Shopify Support

28 czerwiec 2024

Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.

Dezi & Roo
Stany Zjednoczone
17 dni korzystania z aplikacji
Shopify odpowiedział(a) 3 lipiec 2024

Hi, there.

Thank you for reaching out and sharing your experience.

We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR.

If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

24 czerwiec 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

Nutshell from Kiwi NZ Brands Ltd
Nowa Zelandia
Około miesiąca korzystania z aplikacji
Shopify odpowiedział(a) 26 czerwiec 2024

Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support

19 wrzesień 2024

Para mi es una app excelente, con el ayuda de chatgpt me he creado mi plantilla perfecta

Crystaldreams Abalorios
Hiszpania
16 dni korzystania z aplikacji
8 sierpień 2024

Sick and tired that they keep changing the software without consideration of the customer's needs! Just leave as it was! I should not get another app to get your app to work! Our POS receipts are all over the place and not as before! So frustrating! :-(

VisAbility Ltd - Living Aids
Australia
38 minut korzystania z aplikacji
Shopify odpowiedział(a) 14 sierpień 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

28 październik 2024

For me I simply just needed a way to print out orders, invoices, packing slips etc. For that, it works just fine and I have no problems. Simple and easy to use.

Bleep
Szwecja
14 minut korzystania z aplikacji
Edytowano 15 lipiec 2024

Tracking company and number and HS tarif code not working anymore. So we can not use this invoice for international shipments.

*Update 15th of July
- fulfillment.tracking_company and fulfillment.tracking_number yields no results
- also HS codes are no longer available to use.

So we can't use invoices from Order Printer to ship internationally and use for customs. Sad when Shopify is bragging about markets and global expansion.

FlugaSports
Szwecja
Około miesiąca korzystania z aplikacji
Shopify odpowiedział(a) 26 czerwiec 2024

Hi, there! It sounds like you might need to update the variables from your old templates. This guide includes the variables supported on the new Order Printer app: https://shopify.link/2Zoy. -Sophia, Shopify Support

13 sierpień 2024

I think it's worth trying. If you have some IT background, it's good. I was able to write my own templates and it's of very help.

CSS Store
Urugwaj
Około 16 godzin korzystania z aplikacji
5 czerwiec 2024

POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. Also, WHY would you put pricing on the shipper template?

Also, one of the reasons you say the changes were needed was to save paper and ink. Well, Your new invoice template was printing a blank sheet of paper before printing the invoice. I expect better quality control from Shopify and feel bad for the MANY that now have to pay someone to try and RE Fix their templates so they can become usable again.

Hardware Decor
Stany Zjednoczone
21 dni korzystania z aplikacji
Shopify odpowiedział(a) 11 czerwiec 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

12 wrzesień 2024

Hi. What is the code for TAX RATE %.
IGST 12% (Included). In this line, How to derive 12%

Deco Design Gallery
Indie
Około 3 godziny korzystania z aplikacji