Recenzje (281)

Ogólna ocena
2,4
Liczba recenzji z daną oceną
  • 22% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 5% ocen to oceny z 3 gwiazdkami
  • 4% ocen to oceny z 2 gwiazdkami
  • 59% ocen to oceny z 1 gwiazdkami
23 styczeń 2025

This is too basic. Only formatting in html , no builder.
Furthermore there is no credit note functionality.

Babù Antwerp
Belgia
5 minut korzystania z aplikacji
Edytowano 16 sierpień 2024

As the deadline is coming due what are we suppose to do about this bad product?
My order page was perfect. And I do mean PERFECT !! What am I suppose to do with this mess that you have created?
I am not a programmer and paid someone to create my order page. Do I now have to pay him again to fix this mess that you have created?
I was proud of my order page and will now be ashamed to include this mess with my orders. I can't believe that you would be pushing a product that has a 2.1 overall rating. Does this mean that you guys are going downhill?
Your new product is uncommonly bad. It doesn't total the products. It doesn't have a place field for my logo.

Sew Inspired Quilts of Nauvoo
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Shopify odpowiedział(a) 27 maj 2024

Hello, Sew Inspired Quilts of Nauvoo.

Thanks for reaching out and taking the time to leave a review. It is appreciated and helps our team improve the product.

I can definitely understand your concern and the need to have this functionality. I've gone ahead and submitted your feedback request to our Product Development team. To stay up to date on new features, keep an eye on our Shopify Changelog: https://shopify.link/N5vR.

I hope this helps! -Victoria, Shopify Support.

Edytowano 3 czerwiec 2024

**have tried to put our customised template in the new order print app and it will not work. Have followed the instructions to show certain information - guess what still not working. Spoke to live chat, need to wait for the theme team to get back to me, when will this happen? having extreme troubles printing today and no one can help as we aren't in USA business hours. GREAT CUSTOMER SERVICE. not sure why you changed it 118 one star reviews says it all. How about you listen to your paying customers???**

Why fix something that wasn't broken, typical shopify, works on things that aren't required, still haven't come up with a concept to know when an order has been downloaded / printed, I had to create my own tags to say last printed, pity that cant work on other things in the back end like being able to sort products by price, can live on the website, but not in the back end for editing prices, only asked 5 times over 2 years, get told thats a great idea, guess they are too big too listen

theartshop.com.au
Australia
19 dni korzystania z aplikacji
Shopify odpowiedział(a) 29 maj 2024

Hi, there. Thank you for your review. We updated the app to improve its performance, but we can completely understand how changes like this can impact merchants. I'm happy to pass all of this feedback on to our team who looks into improvements we can make. I also wanted to let you know that you can currently sort products by price in the back end of Shopify: https://shopify.link/BPr7. If you need any help with the app or your shop in general, please contact our support team here (https://shopify.link/vRnL) so we can take a look at it with you. -Erin, Shopify Support

17 maj 2024

This is absurd! The old app changed to Legacy and we have to download a new app. The new app doesn't have an option to make it easy to customize. We're so overload of work and now have to find a way to customize the template or find one that works and to make it like the old template we used to have for our store. The previous one we have paid for and done so much work for it.... What's the point?
Please bring back the old one for us!

HETZUKOTO
Finlandia
5 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 29 maj 2024

Hi, there! I appreciate that it will take some time to migrate to the new app. The intention of the new app is to offer an improved interface and better performance, so we want to ensure that it works well for your business. If you have specific feature requests or if there's any other feedback you'd like to provide, please contact us via the Help Center so we can share your thoughts with our developers: https://shopify.link/1w5D. Thank you. -Sophia, Shopify Support

16 sierpień 2024

Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.

Appliance Giant
Australia
22 dni korzystania z aplikacji
Shopify odpowiedział(a) 19 sierpień 2024

Hi there, thank you for your review. We'd like to take a closer look at the issue you've cited so please reach out to our support team directly: https://shopify.link/vRnL. We can authenticate you on your account and take a look at this in more detail. -Victor, Shopify Support

3 czerwiec 2024

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning because of their changes. 15 staff being paid to do nothing while we await a developer to get to the office and make amendments so that we can print our specialised packing slips...

Pik n Mix Lollies NZ
Nowa Zelandia
4 miesiące korzystania z aplikacji
Shopify odpowiedział(a) 10 czerwiec 2024

Hi, there! Thank you for taking the time to leave us a review for the Order Printer App. We appreciate the feedback that you've shared with us here regarding the new launch. If you need any support with making some changes to your templates with the new launch, refer to our help document on making changes here: https://shopify.link/ABVA. -Imogen, Shopify Support

13 luty 2025

改悪ですね。
テンプレの編集ができない、あるいは編集画面が素人では見つけられないです。
外国の雰囲気がとても強い領収書しか発行できないので使えないアプリになりました。

arataオンラインストア
Japonia
1 dzień korzystania z aplikacji
11 czerwiec 2024

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!

StickerDad & ShirtMama
Stany Zjednoczone
26 dni korzystania z aplikacji
Shopify odpowiedział(a) 17 czerwiec 2024

Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support

28 czerwiec 2024

My experience with Shopify has been excellent. I just used the packing slip instead of a custom order page. Then after about a month of using that my custom template showed up as a selection. Thank you!! I highly recommend Shopify, the customer service is excellent and when something doesn't work, it gets fixed by the tech people. I appreciate this company after building my own shop, using BigCommerce, Prestashop (until they became proprietary) and another app. Shopify is by far, the best I've used. Have been with them for years.

Compact Camping Concepts
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
12 czerwiec 2024

There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.

The least they can do is create a library of functional templates for their customers. However, it doesn't seem like too much to ask for a template builder.

Maybe they should consider fully flushing out their apps before launch? They have done another half-attempt at an app we tried --for subscriptions. Why waste the effort making a terrible product?

Hammerhead Coffee Roasters
Stany Zjednoczone
23 dni korzystania z aplikacji
Shopify odpowiedział(a) 17 czerwiec 2024

Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to share your thoughts with our developers for consideration in future updates. -Sophia, Shopify Support