Avaliações (284)

Classificação geral
2,4
Número por nível de avaliação
  • 23% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 59% das avaliações são de 1 estrelas
17 de maio de 2024

Wow, this is just laughably bad.

Discount codes do not populate, amount paid is not included (which makes it look like the invoices and packing slips are unpaid), payment method left off...nothing about this is an improvement.

I will hold out hope that Shopify makes this app functional by August.

Redthreaded
Estados Unidos
Aproximadamente 16 horas usando o app
Shopify deixou uma resposta 29 de maio de 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact, I've gone ahead and shared your feedback with our developers. - Blair, Shopify Support

5 de junho de 2024

Do not remove the legacy order printer until you get at least a 4-star rating. The new printer performance is absolutely terrible and unacceptable and currently not compatible with 3rd party product option and variance apps.

LightAndTimeArt
Estados Unidos
2 dias usando o app
Shopify deixou uma resposta 11 de junho de 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. - Blair, Shop Support

16 de junho de 2024

I have been using it with custom templates and works flawlessly everytime, thanks

Banjaaran Studio
Índia
Aproximadamente 1 mês usando o app
17 de maio de 2024

definitely not apples to apples here. they tell you to just copy and paste your old template but it just breaks other things on the template. there's no support too. why change something that wasn't broken?

The Desk Bandit
Austrália
Aproximadamente 23 horas usando o app
Shopify deixou uma resposta 29 de maio de 2024

Hey, there! It's possible that your previous templates contain legacy variables that need to be updated for the new app. Check out our migration guide here for details: https://shopify.link/18NL. Our team is here to help 24/7 if you require further support: https://shopify.link/1w5D. -Sophia, Shopify Support

Data de edição: 6 de junho de 2024

new migration built in to order printer app worked easily and flawlessl.
great job!

Pro Time Lawn Seed
Estados Unidos
22 dias usando o app
12 de setembro de 2024

Hi. What is the code for TAX RATE %.
IGST 12% (Included). In this line, How to derive 12%

Deco Design Gallery
Índia
Aproximadamente 3 horas usando o app
22 de maio de 2024

Totally agree!! Why change what is not broken!! I am not a programmer nor do I want to be!! Please go back to the original!!

J&W Meal Butler
Canadá
7 dias usando o app
Shopify deixou uma resposta 31 de maio de 2024

We appreciate your feedback regarding the new Order Printer app. We understand your concerns about the changes and the preference for the older version. Your feedback is valuable to us, and we are actively working to address the issues raised by users like you. -Emily, Shopify Support

24 de maio de 2024

Missing: order. shipping name, tax percentage, shipping method.
Nog showing: paid by (outside the table), ebay tax.
Still no footer, which is quite normal on invoices.

Tropical Centre
Países Baixos
1 dia usando o app
Shopify deixou uma resposta 1 de junho de 2024

Hi, there! Thanks for taking the time to leave us a review for the new Shopify Order Printer app. If you're attempting to migrating your template to the new app, and data is not appearing as you expect, please refer to our Help document we've crafted on migrating templates: https://shopify.link/18NL. If you're still experiencing issues with your tempalte after consulting the help doc, please reach out to our Team directly for additional support: https://shopify.link/vRnL. -Imogen, Shopify Support

3 de junho de 2024

The update is not friendly at all. We've not been able to transfer templates suitably, and the consistent issues between the legacy printer, and the updated version is horrendous.

Munji 4x4 Accessories Pty Ltd
Austrália
19 dias usando o app
Shopify deixou uma resposta 10 de junho de 2024

Hi, there. Thanks for your review of the Shopify Order Printer App. If you're experiencing issues with transferring your template to the new Order Printer App, please refer to our Help Doc for assistance: https://shopify.link/ABVA. If you experiencing any additional issues, or need some more support with making this migration, reach out to our Support Team here: https://shopify.link/vRnL. -Imogen, Shopify Support

Data de edição: 18 de junho de 2024

Dear Shopify Team,

I am writing to express my heartfelt gratitude for your prompt and supportive response to the concerns I raised regarding the Order Printer app. The creation of migration tools from the legacy Order Printer to the new app is a testament to your commitment to customer satisfaction and service excellence.

The successful migration of all my templates to the new app was seamless, and I am delighted with the outcome. Your assistance has not only addressed my immediate needs but also reinforced my confidence in Shopify as a platform that truly listens and responds to its user community.

Thank you once again for your exceptional support. It is actions like these that solidify our partnership and make Shopify an indispensable part of our business operations.

Kind regards,
Emergency Gear Backpack

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Original Review:

Dear Shopify Support Team,

I am writing to express my deep concern regarding the recent changes to the Order Printer app. While I appreciate the new version’s ability to quickly set up and print custom packing slips, invoices, labels, and receipts, the critical issue lies in the requirement for major customizations.

The statement that “Shopify Theme Support can assist with minor customizations” does little to alleviate our concerns. For many of us who lack expertise in HTML, CSS, and coding, major customizations are now an insurmountable challenge. The need to hire third-party apps, designers, or developers incurs additional expenses that significantly impact our businesses.

As business owners, we rely on the tools provided by Shopify to serve our customers effectively. The original Order Printer app was a testament to Shopify’s understanding of our needs, and its removal has left a significant void. We are not merely users; we are your partners in commerce.

Therefore, I strongly request the reinstatement of the original Order Printer app. Please consider the collective voice of your user community, which relies on the robustness and dependability of your platform. Swift action to address these concerns would demonstrate Shopify’s commitment to supporting businesses of all sizes.

Thank you for your attention to this matter.

Emergency Gear Backpack
Tailândia
2 dias usando o app
Shopify deixou uma resposta 29 de maio de 2024

Hi, there. Thank you for this review and sharing your experience. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. We have updated our migration guide (https://shopify.link/18NL) to include examples of the most common customizations (https://shopify.link/p131) to help with this transition. We also hope to further automate the template migration process going forward. If you need any help with the app in the meantime, please don't hesitate to reach out to our support team here: https://shopify.link/vRnL. -Erin, Shopify Support