Shopify Order Printer

I don't think I've ever been more mad at a developer than I am at the Shopify devs right now.

They've bugged the legacy invoice generator and are too stupid to just roll it back like any other platform would do. The fact they apparently don't have regression testing for the biggest e-commerce platform on Earth is mind boggling.

Just what I needed it

Once customized it works well. I am disappointed that a new version is coming out. The version I am currently using is now being called the "Legacy" version. I was encouraged to install the new app. I did install it. All of the settings from the old app which I paid someone to customize do not carry over. Shopify must assume that all of their customers are efficient in back end programming. That is not the case. I tried to get help from the "chat" support feature. Epic fail which is typical. Not that the chat person was not trying. He was but since I am not savvy working the back end of software his recommendations are not good enough. I tried to follow his instructions but I can't complete the task. Shopify used to have a good phone support option that they eliminated. Very bad mistake on their part. I have requested a phone support option and they refuse to offer it. When it was available it worked amazing and we always were able to get our issues resolved. The reason is because the phone support person could log into my computer and show me exactly what to do. With the chat support it takes a very long time and simply does not work in most cases. Now I am on my own and unfortunately I am not a happy customer.

We have used the Shopify in-house app Order Printer to print custom pack slips for many years. This is a nearly identical replacement of the Order Printer (legacy) app but with some changes to the liquid variables. There are two help pages you will need: "Liquid variables and filters reference for Shopify Order Printer" and "Migrate from the Order Printer app to Shopify Order Printer".

The print document button cannot use suddenly on Shopiiy POS

Too hard to customise the template unless you can understand lines of code.

La lista de variables que funcionaba con order printer legacy no funciona con esta nueva app.

This app is terrible! Not only can I not customize the template, it prints blank pages. lol Please come up with something better for those of us who don't know code.

Absolutely appaling, order printer wasn't great but this is far worse, I was hoping it would at least have the ability to produce credit notes, not a chance it looks like they have just taken the data which the original app used and then put it together with awful formatting.

It doesn't even show your VAT number! What use is that? It also shows the website name instead of the correct business name so totally useless as a VAT invoice.

I won't go into the packing note showing pricing, or the order list with the date overwriting the order number.

Was this coded by a schoolboy with zero business experience?

This was an opportunity to produce a really useful app and instead we have this pile of poo.

Looks like another complete and utter failure to go along with the many other failures from the Shopify development team. I'm curious as to why Shopify continues to log so many failures in a market landscape that has so many different competitors. This failure coupled with Shopify's failure to add simple dimensional shipping proves that they don't have their customers best interests at heart.