Avaliações (249)

Classificação geral
2,2
Número por nível de avaliação
  • 20% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 63% das avaliações são de 1 estrelas
4 de setembro de 2024

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -

{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}

please resolve this issue. It is not working in this new version. In older version it was working and showing mobile number.

Another sample of template code which I tried is below, test it on any store because in preview it shows the dummy phone number but with actual order, it does not show the phone number.

{% if order.shipping_address %}

TO:
{{ order.shipping_address.name }}
{{ order.shipping_address | format_address }}
Mob: {{ order.shipping_address.phone }}

{% endif %}

Bhavika Fashion
Índia
Aproximadamente 20 horas usando o app
Data de edição: 16 de agosto de 2024

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.

Very annoying.

Underpinner Spares
Reino Unido
3 meses usando o app
Shopify deixou uma resposta 3 de julho de 2024

Hello!

Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.

To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.

5 de junho de 2024

POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. Also, WHY would you put pricing on the shipper template?

Also, one of the reasons you say the changes were needed was to save paper and ink. Well, Your new invoice template was printing a blank sheet of paper before printing the invoice. I expect better quality control from Shopify and feel bad for the MANY that now have to pay someone to try and RE Fix their templates so they can become usable again.

Hardware Decor
Estados Unidos
21 dias usando o app
Shopify deixou uma resposta 11 de junho de 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

6 de agosto de 2024

Worked great for me! There were a few areas I had to fix but other than that, moving from legacy to this app was fairly easy.

Dyeing for Cross Stitch
Estados Unidos
Aproximadamente 1 mês usando o app
27 de junho de 2024

Good to see the developers at shopify listened to how bad the first release of this app was. Recently, last week I think it was, there was a new import from templates put in place and I have to say, it is now exactly how all my old custom templates were and works how it should. I am happy with this new implemented import that they have done.

mbRADIO
Austrália
24 dias usando o app
2 de julho de 2024

over the years Shopify has made some changes that have not been helpful for us. This change takes time to get use to but right off the top the change has been helpful in terms of toner usage. The new format takes less toner to print as the bold lines used on the old format are gone. I do like the new format and like that the "packing slip" is labeled as such.

Wooden Spool Designs
Estados Unidos
Aproximadamente 1 mês usando o app
24 de junho de 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

Nutshell from Kiwi NZ Brands Ltd
Nova Zelândia
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 26 de junho de 2024

Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support

7 de junho de 2024

This update is a significant improvement for us! We now have the ability to include more detailed information in our invoices and packing lists, thanks to the use of metafields, customer notes, and a wide range of variables and styles. While the new requirement for object names in variable names was unexpected, it ultimately allowed us to enhance our documents exactly how we wanted. It would have been convenient to automatically transfer the old Order Printer Templates, but we understand it’s a complex task.

Overall, great job on this much-needed upgrade!

Privé Perfumes
Estados Unidos
4 meses usando o app
Data de edição: 24 de junho de 2024

JUNE 24 - While we were able to successfully import our template from the legacy app, there is still coding adjustments required (layout is not the same, scaling is off, header is gone). We uninstalled and re-installed the app thinking it was an import snafu, but we are still having this issue. We are eager to make this transition but need to import our template exactly as it appears on the legacy app. Please assist, we have not gotten a response from Shopify support.

JUNE 6 - As a long-time user of the legacy app, we were initially optimistic about transitioning to the newer version, however our experience has left us disappointed.

The primary issue stems from the incompatibility between our custom template, which was meticulously crafted to suit our specific needs, and the new app. Despite reaching out to Shopify's support team, who were indeed helpful in their assistance, the ultimate verdict was disheartening: our template is simply "not compatible" with the new app.

The lack of compatibility and the requirement for coding knowledge makes it inaccessible and impractical for users like us. I sincerely hope that future updates will address these issues and make the transition smoother.

Pacific Cookie Company
Estados Unidos
20 dias usando o app
Shopify deixou uma resposta 10 de junho de 2024

Hey, there! Thank you for taking the time to review the new Shopify Order Printer. I definitely hear you, and I appreciate you expressing the need to use your existing custom template in the new app. I'll make sure to pass this along to our development team so they can consider your comments when planning future updates. -Summer, Shopify Support

28 de junho de 2024

Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.

Dezi & Roo
Estados Unidos
17 dias usando o app
Shopify deixou uma resposta 3 de julho de 2024

Hi, there.

Thank you for reaching out and sharing your experience.

We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR.

If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.