Shopify Order Printer

After years of successfully using Order Printer with my branding customisations, the app has been decreed a 'Legacy' app and all users need to migrate to this new one.

This new Order Printer App is completely broken.

I followed the instructions to copy the code from legacy app and paste it in the new app.
Whilst the branding customisations - Logo , font style etc migrated ok, 7 critical pieces of order information are now missing from my Invoices:

- No Invoice Date
- No Invoice Number
- No Ship to details ( customer name and address )
- No Shipping Method
- No Sub Total
- No Total
- No Total Paid

An invoice is not an invoice without these details.

It seems that to have this critical information included you need to follow their instructions to change certain elements of code. These instructions are written with the expectation that you have significant knowledge of HTML, and there is no assistance for anyone who doesn't.

Given that users paid to have customised templates in the legacy version originally, we should not have to find and pay a developer to have these changes migrated to the new app being forced upon us.

Hoping that a fix for these issues is provided soon and that in the meantime the Legacy app is left in place so we are not without the ability to issue invoices

Installed and un-installed the next day.
What is the point of this new app?

Not working at all with custom templates... The previous app was working perfectly. Why, Shopify?

Absolutely awful I need a magnifying glass to read the so called new improved Order Printer. To be honest one star is generous it should be zero.
Not sure what has improved as I haven't found one yet! Will continue using Legacy until August and hope common sense prevails but not holding my breath!
I don't understand code so have no idea how to alter anything so lets look for a new app!

Missing: order. shipping name, tax percentage, shipping method.
Nog showing: paid by (outside the table), ebay tax.
Still no footer, which is quite normal on invoices.

Totally agree!! Why change what is not broken!! I am not a programmer nor do I want to be!! Please go back to the original!!

WHYYYY in the world change something that was working great??

I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value.

The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN.

This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless.

Very disappointed, Shopify!

The font is too small on the Order form. There doesn't appear to be any way to permanently tick to remove the default to print Packing Form. It wastes so much paper to print the orders & throw away the packing sheet.
I loved the original Legacy Order Printer. It was easily customised, larger font, so less room for error when packing orders. This seems like a dumbed down version that has replaced a perfectly functional order printer. Why??

Wow, this is just laughably bad.

Discount codes do not populate, amount paid is not included (which makes it look like the invoices and packing slips are unpaid), payment method left off...nothing about this is an improvement.

I will hold out hope that Shopify makes this app functional by August.

For the life of me I cannot figure out how to import my previous template. I contacted support for assistance and after wasting 90 minutes of my time with a support person who was akin to a receptionist, I STILL do not have my previous template imported. Shopify and their support & apps are NOT as good as they used to be. Sad face.