Recensioner (284)

Helhetsomdöme
2,4
Antal per omdömesnivå
  • 23 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 59 % av omdömena har 1 stjärnor
4 september 2024

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -

{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}

...

Bhavika Fashion
Indien
Ungefär 20 timmar användning av appen
3 juni 2024

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning ...

Pik n Mix Lollies NZ
Nya Zeeland
4 månader användning av appen
Shopify svarade 10 juni 2024

Hi, there! Thank you for taking the time to leave us a review for the Order Printer App. We appreciate the feedback that you've shared with us here regarding the new launch. ...

11 juni 2024

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!

StickerDad & ShirtMama
USA
26 dagar användning av appen
Shopify svarade 17 juni 2024

Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme ...

24 juni 2024

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

Nutshell from Kiwi NZ Brands Ltd
Nya Zeeland
9 månader användning av appen
Shopify svarade 26 juni 2024

Hi. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat ...

12 juni 2024

There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.

The least they can do is create a library of functional ...

Hammerhead Coffee Roasters
USA
23 dagar användning av appen
Shopify svarade 17 juni 2024

Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to ...

31 maj 2024

What a piece of crap. Code does not work - looks like crap - very unprofessional and thrust upon us without warning - sip your coffee you billionaire who easily can take advantage of us - not happy - not good. william g.

ToughWorkz
USA
8 månader användning av appen
Shopify svarade 3 juni 2024

Hi William! We're sorry to hear about your experience thus far. The new intention of this app is to offer better functionality with an improved interface. Please contact us ...

5 juni 2024

POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. ...

Hardware Decor
USA
21 dagar användning av appen
Shopify svarade 11 juni 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared ...

24 juni 2024

Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy.
I have forms that need to be printed and signed.
Why can't this have been tested first. Poor show!

Brittens Music
Storbritannien
Ungefär en månad användning av appen
Shopify svarade 26 juni 2024

Hi there! Thanks for letting us know about this! While we're not able to provide support for custom coding used for templates, if you believe this to not be working as ...

22 maj 2024

What a mess! Why replace a perfectly functioning App with a new App that makes no real contribution? All the custom templates I had created have to be redone, the code I had written doesn't work in the new App. I'm very, very disappointed! I will use the previous Order Printer Legacy App as long as I can and I hope that Shopify will intervene and fix this serious damage.

LOVEDOORMAT
Italien
2 månader användning av appen
Shopify svarade 31 maj 2024

Thank you for your feedback and review. We switched over to a new tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support

Redigerat 24 juni 2024

JUNE 24 - While we were able to successfully import our template from the legacy app, there is still coding adjustments required (layout is not the same, scaling is off, header is gone). We uninstalled and re-installed the app thinking it was an import snafu, but we are still having this issue. We are eager to make this transition but need to import our template exactly as it appears on the ...

Pacific Cookie Company
USA
20 dagar användning av appen
Shopify svarade 10 juni 2024

Hey, there! Thank you for taking the time to review the new Shopify Order Printer. I definitely hear you, and I appreciate you expressing the need to use your existing custom ...