Recensioner (263)

Helhetsomdöme
2,3
Antal per omdömesnivå
  • 21 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 62 % av omdömena har 1 stjärnor
13 juni 2024

thank you for making it easy to import previous template
much appreciated

Mirabelle Jewellery
Storbritannien
28 dagar användning av appen
20 september 2024

Me ha resultado muy cómoda y fácil de utilizar. Solo tuve que traducir los términos. Es justo lo que buscaba. Gracias.

Calzados Lucía
Spanien
Ungefär 3 timmar användning av appen
Redigerat 6 juni 2024

new migration built in to order printer app worked easily and flawlessl.
great job!

Pro Time Lawn Seed
USA
22 dagar användning av appen
Redigerat 12 juni 2024

After a long winded process in transferring my existing tempates, the problems have been solve and it works as it should.

Fixaball Ltd. Fixings and Fasteners UK
Storbritannien
13 dagar användning av appen
Shopify svarade 11 juni 2024

Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. We are always looking to improve, so we appreciate you taking the time to explain your pain points with our app. -Emily, Shopify Support

26 juni 2024

I was trepidatious about updating to this new version of the app, but it was super easy get up and running. The custom template that we worked so hard on to perfect years ago was simple to import, and came through perfectly. Thanks, team!

We'Moon
USA
42 minuter användning av appen
15 oktober 2024

All good

VaseHrnky
Tjeckien
18 minuter användning av appen
Redigerat 21 juni 2024

L'application est correct rapport à l'ancien Order Printer (Legacy).
Mais un point très agaçant. Les cases à cocher pour la sélection des différentes pages créées (Facture et Bordereau d'expédition) ne sont pas mémorisées lors du prochain accès à l'application.
Par exemple, j'imprime généralement uniquement le bordereau de livraison et je suis obligé de décocher à chaque fois toutes les autres pages créées.
Il faudrait faire en sorte de mémoriser la sélection dans votre application.
Le problème a été résolu grace à l'aide Shopify par un point que je n'avais pas vu.
Finalement je suis totalement satisfait !
Ah... Ce serait une bonne chose d'arranger le petit souci du sous-total lorsqu'il y a des remises pour que ça correspondent à ce que nous avons en fait dans l'admin de la commande qui prend bien en charge les remises.
Un sous-total doit normalement être sans inclure les remises (sur la commande et la livraison). Ensuite, doivent être déduites les remises, et ensuite le total final.

Chevaux Passion
Frankrike
Ungefär en månad användning av appen
Redigerat 18 juni 2024

Dear Shopify Team,

I am writing to express my heartfelt gratitude for your prompt and supportive response to the concerns I raised regarding the Order Printer app. The creation of migration tools from the legacy Order Printer to the new app is a testament to your commitment to customer satisfaction and service excellence.

The successful migration of all my templates to the new app was seamless, and I am delighted with the outcome. Your assistance has not only addressed my immediate needs but also reinforced my confidence in Shopify as a platform that truly listens and responds to its user community.

Thank you once again for your exceptional support. It is actions like these that solidify our partnership and make Shopify an indispensable part of our business operations.

Kind regards,
Emergency Gear Backpack

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Original Review:

Dear Shopify Support Team,

I am writing to express my deep concern regarding the recent changes to the Order Printer app. While I appreciate the new version’s ability to quickly set up and print custom packing slips, invoices, labels, and receipts, the critical issue lies in the requirement for major customizations.

The statement that “Shopify Theme Support can assist with minor customizations” does little to alleviate our concerns. For many of us who lack expertise in HTML, CSS, and coding, major customizations are now an insurmountable challenge. The need to hire third-party apps, designers, or developers incurs additional expenses that significantly impact our businesses.

As business owners, we rely on the tools provided by Shopify to serve our customers effectively. The original Order Printer app was a testament to Shopify’s understanding of our needs, and its removal has left a significant void. We are not merely users; we are your partners in commerce.

Therefore, I strongly request the reinstatement of the original Order Printer app. Please consider the collective voice of your user community, which relies on the robustness and dependability of your platform. Swift action to address these concerns would demonstrate Shopify’s commitment to supporting businesses of all sizes.

Thank you for your attention to this matter.

Emergency Gear Backpack
Thailand
2 dagar användning av appen
Shopify svarade 29 maj 2024

Hi, there. Thank you for this review and sharing your experience. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. We have updated our migration guide (https://shopify.link/18NL) to include examples of the most common customizations (https://shopify.link/p131) to help with this transition. We also hope to further automate the template migration process going forward. If you need any help with the app in the meantime, please don't hesitate to reach out to our support team here: https://shopify.link/vRnL. -Erin, Shopify Support

12 juni 2024

All my templates imported fine from the old app. No issues printing either. Seems to load much faster - what's to complain about?

SICC Online Retail Store
Kanada
En dag användning av appen
17 maj 2024

I think people just jumped on to write a review before really diving into the new app. I successfully transferred all of my old templates. Although, I did have to rework them a little bit.

I am not sure about adding images, but that isn't something we utilize so can't help combat that negative review. Overall, it was an easy switch and it's an easy app to use.

Steffich Fine Art
Kanada
Ungefär 21 timmar användning av appen