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We were happily using (the old) Shopify Order Printer. All the templates were set up perfectly.
Tried importing the code in to the new Shopify Order Printer, and it doesn't work.
Pretty poor migration strategy from Shopify. At least the old app is still working... for now...
Hi, there! Thanks for taking the time to leave us a review for the Order Printer App. We appreciate your feedback around this new app launch. We have a help document here (https://shopify.link/Qjbv) that we recommend folks review if they're looking for some guidance with migrating over to the new version of the App. If you encounter any issues when completing the migration process, please reach out to our Support Team: https://shopify.link/vRnL. -Imogen, Shopify Support
cannot load the old template. can this please be resolved?
Hi, there!
Thank you for reaching out and sharing your question.
To migrate your old templates, you'll need to copy your template's code from the legacy app, and then paste the code into the new app.
However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code.
If you need help with this step, you can reach out to our authenticated Support here (https://shopify.link/vRnL) so we can take a more detailed look. -Victoria, Shopify Support.
Garbage. Requires coding knowledge to change the template. I can do it, but it'll take an afternoon as it isn't something I do on a regular basis. This not user friendly and clearly, no one checked UX before pushing this to production.
Hi, there! Thank you for your review. I'm happy to pass on this feedback as we are always working on ways to improve our features. In the meantime, we have a guide here (https://shopify.link/35gn) that can help you make changes to your templates. You can also reach out to our support team for more help here: https://shopify.link/vRnL. -Erin, Shopify Support
Not impressed
Thank you for your feedback. -Emily, Shopify Support
Worst move ever by Shopify, a huge step backwards from the Legacy version. 0 Stars!
Hi, thanks for your feedback. It helps us decide which updates and changes to make moving forward. Rest assured, your comments will be shared with our development team. We appreciate your patience as we continue to refine this new app to better meet our merchants' needs! - Moira Shopify Support
What I have is perfect. Just leave me alone...
Can not understand the reasoning behind the upgrade of the app.
Hi there. Thank you for your review. For some context, we upgraded the app as we transitioned over to a different tech stack that provides a better foundation to grow and roll out features. Feel free to review our documentation here: https://shopify.link/18NL. -Mac, Shopify Support
all old templates are gone!
Hi, there.
Thank you for reaching out and sharing your review.
If you have any custom templates in the legacy Order Printer app, then you'll need to migrate your templates to the Shopify Order Printer app.
In order to do so, you need to copy your template's code from the legacy app, and then paste the code into the new app. However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code. You can find more information here: https://shopify.link/18NL.
Additionally, you can also get in touch with our authenticated Support, as they may be able to take a look: https://shopify.link/vRnL. -Victoria, Shopify Support.
Ich bin schwer genervt, war in ewigen Chats, habe natürlich keine versierten HTML-Kenntnisse und verzweifelt versucht unsere Invoices B2B und B2C mit dieser App wieder hinzubekommen. Ein Albtraum, der viel Zeit kostet für bitte was? Ich verstehe nicht wirklich was diese neue Order Printer App soll? Gut fände ich, wenn man wählen könnte, ob man die neue installieren möchte oder einfach seine "alte" und bestens funktionierende weiterhin nutzen kann.
虽然可以自动适应我的80mm打印机 但是为什么会只打印了上面一部分 下面一部分消失了?