Shopify Order Printer

I really can't see ANY benefits to this new app. We copied our templates and it's unusable. After a few hours we had got it almost back to as it was by changing the variables. Luckily I know a bit of liquid coding but I know many do not. What was the point in that in all that work - what have I gained? Shopify say there is going to be a migration tool coming soon... I don't think it can come soon enough.

While Legacy may not have been the excellent this is so much worse. To change anything, even take prices off, add shipping method or order date, requires a change to the code. This is not feasible for many small businesses. If you're going to update make sure it's easy for small businesses to customize. Don't make us pay for 3rd party apps for something we already have. Please make a way to edit without needing to know how to code.

This app is horrible! No options to edit easily, no nice features at all. The current Printer App works perfectly why change? We pay Shopify enough money each month which should include options print orders and Tax invoices ect.

I tried copy and paste my template (Which I Paid good money for) it's not working at all on this new app!

Please just keep the Order Printer app we have always had! NOT HAPPY

When you think UPGRADE, you think Improvement. Not the case here.
Shopify should have a core comprehensive Order Printer app, AT NO COST considering the monthly cost shop owners already incur. The existing (legacy) order printer works and has some customization in the code that works for my business. I do over 11,000 orders per year. Now Shopify is forcing a migration to an inferior order printer app, by sunsetting the legacy order printer. You should have a choice or a "Voice" as a shop owner. It's almost as if they are forcing you to pay for a 3rd party app, so Shopify can generate more revenue. This is shameful corporate greed. Shame on you Shopify!

What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!

Very disappointing "update". The nature of our production workflow depends on an ever changing and highly customizable order printer template - And while the legacy app is by no means perfect, I was always able to achieve whatever customization I had set out to accomplish - So when I saw the message that Shopify was sunsetting the old order printer app and migrating to this new one, I had high hopes that they would improve upon the already solid foundation that was the legacy app. I expected, at minimum, quality of life improvements, and was hopeful for some new features.
 
Instead what I got was an app that is objectively worse in every regard. I say this with no exaggeration or hyperbole: I have yet to find a single thing the new app does better than the legacy app - And worse, there are many cases where the new app does not support some functionality that the legacy app had for years. This is simply unacceptable when my company and many others not only rely on these functions, but have been using them without issue for many years.
 
Just to name a few:
1. Page breaks - The new app does not seem to support any method of forcing a page break
2. Custom scripts - The legacy app was capable of importing JavaScript libraries and running custom JS functions to perform actions within the template. The new app blocks user scripts and this is no longer possible
3. Float styling - New app does not support styling such as “float: right;”
 
I am not asking for more. I do not need the new app to do anything better than the old - But at bare minimum it needs to support the things that we have all become accustomed to through years of using the old app. And to be clear: I do not mind the liquid object name changes - As an intermediate/ advanced user, it is easy to modify existing variable names to get them to function in the new app and I understand changes like these are sometimes necessary despite the temporary frustration it might cause merchants.

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning because of their changes. 15 staff being paid to do nothing while we await a developer to get to the office and make amendments so that we can print our specialised packing slips...

Broken. Wouldn't migrate our custom template and is producing erroneous results showing additional items not on order?!

HATE THIS INVOICE!!!!
Whoever thought this up should be fired. The legacy invoice is way better.
You just have to ask, "Why?" why change an easy to read and understand invoice with this?
I'd like to give it a minus 10

If you de-select the "packing slip" option, it says unable to find order on shopify POS. I wish shopify would stop changing things that no-one has asked for and work on the multiple other issues in POS.