รีวิว (281)

การให้คะแนนโดยรวม
2.4
จำนวนต่อระดับคะแนน
  • 22% ของการให้คะแนนคือ 5 ดาว
  • 9% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 4% ของการให้คะแนนคือ 2 ดาว
  • 59% ของการให้คะแนนคือ 1 ดาว
3 มิถุนายน 2024

Absolutely awful app. No preparation made for customers for the switch. No easy transfer across. Seems to be an intentional need to use a 3rd party app or developer to make things work. Worst yet is they've started messing with the legacy app which is forcing people to jump to the new app before they've made the relevant preparations.

My whole operation came to a grinding halt this morning because of their changes. 15 staff being paid to do nothing while we await a developer to get to the office and make amendments so that we can print our specialised packing slips...

Pik n Mix Lollies NZ
นิวซีแลนด์
4 เดือน ในการใช้แอป
Shopify ตอบแล้ว 10 มิถุนายน 2024

Hi, there! Thank you for taking the time to leave us a review for the Order Printer App. We appreciate the feedback that you've shared with us here regarding the new launch. If you need any support with making some changes to your templates with the new launch, refer to our help document on making changes here: https://shopify.link/ABVA. -Imogen, Shopify Support

13 กุมภาพันธ์ 2025

改悪ですね。
テンプレの編集ができない、あるいは編集画面が素人では見つけられないです。
外国の雰囲気がとても強い領収書しか発行できないので使えないアプリになりました。

arataオンラインストア
ญี่ปุ่น
1 วัน ในการใช้แอป
11 มิถุนายน 2024

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!

StickerDad & ShirtMama
สหรัฐอเมริกา
26 วัน ในการใช้แอป
Shopify ตอบแล้ว 17 มิถุนายน 2024

Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support

12 มิถุนายน 2024

There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.

The least they can do is create a library of functional templates for their customers. However, it doesn't seem like too much to ask for a template builder.

Maybe they should consider fully flushing out their apps before launch? They have done another half-attempt at an app we tried --for subscriptions. Why waste the effort making a terrible product?

Hammerhead Coffee Roasters
สหรัฐอเมริกา
23 วัน ในการใช้แอป
Shopify ตอบแล้ว 17 มิถุนายน 2024

Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to share your thoughts with our developers for consideration in future updates. -Sophia, Shopify Support

24 มิถุนายน 2024

Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy.
I have forms that need to be printed and signed.
Why can't this have been tested first. Poor show!

Brittens Music
สหราชอาณาจักร
ประมาณ 1 เดือน ในการใช้แอป
Shopify ตอบแล้ว 26 มิถุนายน 2024

Hi there! Thanks for letting us know about this! While we're not able to provide support for custom coding used for templates, if you believe this to not be working as intended please reach out via the Help Centre: (https://shopify.link/7PNJ) to file a report. -Don, Shopify Support

แก้ไขเมื่อ 7 สิงหาคม 2024

It pains me to leave this review but here's goes...

No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment?

This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better.

There's no question that print invoice should be next to print packing slip on the order page - unless that's moving to an app as well?

The best way to sum-up the overall strategy of moving basic functions to apps, is to quote Spinal Tap's album review; "**** sandwich".

We know you can do better Shopify, you just have to believe... "Inner Peace… Inner Peace… Dinner Please … Dinner with Peas..." :)

*EDIT*
The top bar searches orders but finding the order doesn't help print the receipt, as it doesn't appear under 'Print' on the order page. We had to manually click through 10,000 orders to find a receipt via the app page - no joke!

And after sifting through help results for email and POS receipt templates, we finally noticed a grey link on the far left. It's unnoticeable on large monitors but once you realise built-in features are moving to apps, you see it. Although, separating orders from receipts makes for a terrible experience - no?

The Hotel Sheet
นิวซีแลนด์
3 วัน ในการใช้แอป
Shopify ตอบแล้ว 6 สิงหาคม 2024

Thank you for taking the time and sharing this review. While there isn't a search function at this time, you can always use the built-in search function on your device when editing the templates. You can also edit the templates to include the tax info, add branding, and adjust the layouts. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to submit a customization request on your behalf. Cheers. -Elias, Shopify Support

31 พฤษภาคม 2024

What a piece of crap. Code does not work - looks like crap - very unprofessional and thrust upon us without warning - sip your coffee you billionaire who easily can take advantage of us - not happy - not good. william g.

ToughWorkz
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
Shopify ตอบแล้ว 3 มิถุนายน 2024

Hi William! We're sorry to hear about your experience thus far. The new intention of this app is to offer better functionality with an improved interface. Please contact us via the Help Center if you are experiencing any migration issues and feedback: https://shopify.link/1w5D. That way, we can share your thoughts with our developers. -Mac, Shopify Support

5 มิถุนายน 2024

POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. Also, WHY would you put pricing on the shipper template?

Also, one of the reasons you say the changes were needed was to save paper and ink. Well, Your new invoice template was printing a blank sheet of paper before printing the invoice. I expect better quality control from Shopify and feel bad for the MANY that now have to pay someone to try and RE Fix their templates so they can become usable again.

Hardware Decor
สหรัฐอเมริกา
21 วัน ในการใช้แอป
Shopify ตอบแล้ว 11 มิถุนายน 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

20 กรกฎาคม 2024

This should be a smooth transfer from the old app to the new one but it's not. The import templet function does not work and when we try to print orders in bulk every couple pages is messed up and split between two pieces of paper. They really need to implement some support for this app or fine tune it and rerelease.

Exodus Ride Shop
สหรัฐอเมริกา
19 วัน ในการใช้แอป
Shopify ตอบแล้ว 23 กรกฎาคม 2024

Hi there! Thanks for sharing your feedback with us here. We may be able to provide some customisation support for your templates via our Themes team, if you can reach out using our Help Centre here: (https://shopify.link/7PNJ). -Don, Shopify Support

21 มิถุนายน 2024

Very little support documentation, and why would this app be released befoer they had a way of importing the old templates? Get your ducks in a row first before releasing this nonsense upon us. Poor effort from Shopify who should be leading the way in professionalism in this regard. Apparently they have no regard for their customers who then have to run around in circles trying to work out what on earth has been thrust upon them. Certainly not an upgrade nor an improvement.

Earth Fairy
ออสเตรเลีย
ประมาณ 1 เดือน ในการใช้แอป
Shopify ตอบแล้ว 26 มิถุนายน 2024

Thank you for sharing your feedback about the new app and its help documents. This page details migrating your old templates to the new app: https://shopify.link/18NL. If you have any questions or require further assistance, please reach out to us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support