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Very little support documentation, and why would this app be released befoer they had a way of importing the old templates? Get your ducks in a row first before releasing this nonsense upon us. Poor effort from Shopify who should be leading the way in professionalism in this regard. Apparently they have no regard for their customers who then have to run around in circles trying to work out what ...
Thank you for sharing your feedback about the new app and its help documents. This page details migrating your old templates to the new app: https://shopify.link/18NL. If you ...
It has been most difficult to transfer our invoice templates to this app from the legacy version. I've had to teach myself enough coding to be able to figure out how to make the old template work here, which has taken me so many working hours, for there to find out afterwards that there's issues that many other people are experiencing because they haven't even been fixed by the developers yet. ...
Hi, Caroline.
We appreciate you taking the time to reach out and provide your feedback. Please rest assured that we will share your feedback with our product development team ...
Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.
Hi there, thank you for your review. We'd like to take a closer look at the issue you've cited so please reach out to our support team directly: https://shopify.link/vRnL. We ...
the new templates do not make any invoice totals....
while the legacy version was doing just great....
Thank you for sharing this feedback. The Shopify Order Printer app should be able to calculate the totals in the invoices. However, if you require assistance with customizing ...
This should be a smooth transfer from the old app to the new one but it's not. The import templet function does not work and when we try to print orders in bulk every couple pages is messed up and split between two pieces of paper. They really need to implement some support for this app or fine tune it and rerelease.
Hi there! Thanks for sharing your feedback with us here. We may be able to provide some customisation support for your templates via our Themes team, if you can reach out ...
I do not like the new app at all. My old template doesn't work and I can't seem to edit this one with any of the coding. Someone please tell me how to get the shipping title to show on the packing slip? It takes too much time to look at each order individually to see what shipping method to use. I tried several of the variables and none of them are working!
Hi Delaney & Co. Mailers, thank you for your feedback and your review. We understand changing apps and updating your templates can create extra work and take extra time. We ...
Does not work properly. The templates from the legacy were perfect, and I've used them or years. I migrated the templates per instructions, but the order number is missing, as well as the date and email fields. Not great. If it ain't broke, don't fix it. And if you're going to fix it, make sure you have a solution that works. This is not it guys. Horrible, huge misstep.
Hi, there! Thank you for your feedback and review. The new app architecture is designed to allow for more functionality and updates in the near future. I recommend contacting ...
Wow, what a disappointment. The original Order Printer was certainly not the best, but I presume most of us eventually got it to work and considered that a sunk cost.
Years later and this is what you've got? You have to be kidding! I'm hours into it and I still can't get decent results, the templates are lousy and it has been super flaky, sometimes completely failing to load.
This clearly comes ...
Hi, there. Thank you for taking the time to leave us this candid feedback around the new Shopify Order Printer App. We appreciate all of the feedback being shared around this ...
It pains me to leave this review but here's goes...
No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment?
This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better.
There's no question that print invoice should be ...
Thank you for taking the time and sharing this review. While there isn't a search function at this time, you can always use the built-in search function on your device when ...
Shopify forcing the migration without putting any measures in place to help support template migration is a joke. Shopify is not the company they were 10 years ago, absolute travesty.
*** UPDATE *** Using the app further it is far and above a DOWNGRADE from the previous Order Printer app. Shopify is USELESS in assisting with migrating order templates. I have had to figure out liquid coding on my ...
Hello! Thank you for your feedback and your review. We do have some information on transferring templates over to the new app in our Help Center here: https://shopify.link/ ...