รีวิว (206)

การให้คะแนนโดยรวม
2
จำนวนต่อระดับคะแนน
  • 16% ของการให้คะแนนคือ 5 ดาว
  • 7% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 3% ของการให้คะแนนคือ 2 ดาว
  • 69% ของการให้คะแนนคือ 1 ดาว
22 พฤษภาคม 2024

crap templates - too confusing to even try and customize

Dirty Monkey Kustoms USA GearHead Apparel
แคนาดา
7 วัน ในการใช้แอป
Shopify ตอบแล้ว 31 พฤษภาคม 2024

Hi! Thank you for sharing your feedback. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL. You can also get in touch with our team through live chat here: https://shopify.link/YWD7. - Moira, Shopify Support

26 มิถุนายน 2024

Migrating customized template doesn't work.

Pink Montessori
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Shopify ตอบแล้ว 28 มิถุนายน 2024

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

16 พฤษภาคม 2024

My existing templates don't work with the new app. The order number, date, and barcode are all missing—three items that are essential for picking and packing orders.

If you use the Order Printer Templates app they have posted an article about the compatibility issues with the new app:

https://help.forsbergplustwo.com/en/articles/9337402-compatibility-with-shopify-s-new-order-printer-app

Bondi Records
ออสเตรเลีย
ประมาณ 22 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 28 พฤษภาคม 2024

Hello! Thanks for your review of the Order Printer App! If you're having issues migrating your pre-existing templates to the new Order Printer App, check out this help document: https://shopify.link/Qjbv. If you're encountering some specific issues when completing the migration, please reach out to our Support Team directly so we can lend a hand: https://shopify.link/vRnL. -Imogen, Shopify Support

3 มิถุนายน 2024

The font is too small on the Order form. There doesn't appear to be any way to permanently tick to remove the default to print Packing Form. It wastes so much paper to print the orders & throw away the packing sheet.
I loved the original Legacy Order Printer. It was easily customised, larger font, so less room for error when packing orders. This seems like a dumbed down version that has replaced a perfectly functional order printer. Why??

Coco & Pud
ออสเตรเลีย
ประมาณ 4 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 10 มิถุนายน 2024

Hey, there! Thanks for your review. We appreciate your feedback and we'll make sure to pass this along to our development team. -Summer, Shopify Support

28 พฤษภาคม 2024

Terrible app! Shopify is forcing everyone to migrate without making it simple to do so. If you don't know how to code, it is impossible to do this. No easy way to copy an existing template across as they have changed all the variables.

SHOPIFY - You know what you have changed! Please provide us with a help page where we can simply paste our legacy template code, and the variables are automatically corrected. This will enable us to easily intergrate it into the new app.

JazJar
สหราชอาณาจักร
ประมาณ 1 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 4 มิถุนายน 2024

Thanks for taking the time and sharing this feedback. While we do have a guide to help with migrating the templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), you will need to update the variables on the existing template. If you need help with migrating the templates and adjusting the variables, then this is something that our Theme Support team can help you with. Please visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support

20 พฤษภาคม 2024

No good at all.
Terrible designed.
Can't add logo to invoices.
Cheap looking template.

Herbal Regenesis
สหรัฐอเมริกา
ประมาณ 21 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 31 พฤษภาคม 2024

Hey, there! We appreciate your review. We do have a guide here for adding your logo to the template: https://shopify.link/gPK8. Please feel free to refer to it and let us know if you need help! -Summer, Shopify Support

9 มิถุนายน 2024

Installed and un-installed the next day.
What is the point of this new app?

1866nippers
สหรัฐอเมริกา
1 วัน ในการใช้แอป
Shopify ตอบแล้ว 17 มิถุนายน 2024

Thank you for taking the time and sharing this feedback. You can create new Order Printer templates (https://shopify.link/yeAa) for your invoices and packing slips, or you can migrate existing templates from the Order Printer app (https://shopify.link/18NL) using the Shopify Order Printer. If you need any help with the app, then you can always get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

20 มิถุนายน 2024

It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.

Love Lee Fabric
ออสเตรเลีย
ประมาณ 1 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 26 มิถุนายน 2024

Thank you for sharing your feedback! The new app is intended to offer better performance than the legacy version, so I appreciate you sharing your experience as it is helpful for our developers to consider when working on future updates. I'm glad to hear that you were able to find another option that worked well for you in the meantime. -Sophia, Shopify Support

13 มิถุนายน 2024

WHYYYY in the world change something that was working great??

I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value.

The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN.

This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless.

Very disappointed, Shopify!

Elva's All Naturals
แคนาดา
14 นาที ในการใช้แอป
Shopify ตอบแล้ว 18 มิถุนายน 2024

Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support

17 พฤษภาคม 2024

I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).

Even after I set up the templates the way I'd like and the previews showed the correct format, when I try to print multiple packing slips, whole sections of orders are just missing in the printout. It's impossible to use even if you get the templates set up correctly.

I will be continuing to use the legacy printer until either it expires or this app gets fixed.

StickyRiceCompany
สหรัฐอเมริกา
24 นาที ในการใช้แอป
Shopify ตอบแล้ว 29 พฤษภาคม 2024

Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, please contact us via the Help Center so we can investigate: https://shopify.link/1w5D. -Sophia, Shopify Support