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Best tool for someone , who needs end to end customisation for invoice and packaging slip without any extra cost. if you're smart enough to use ai and make things work for you.
Worked great for me! There were a few areas I had to fix but other than that, moving from legacy to this app was fairly easy.
Was using this app happily until the new requirement appeared to allow the app to harvest data and also most worryingly specifically this:
Edit products
Products or collections
MY REPLY: It's very worrying that you have to give the app permission to edit products and collections. Order printer legacy didn't requite this. Neither does any of the other apps I've installed.
Hi Spider Magnetics! Thank you for your feedback, and I understand your concern. The app requires access to this information so that it can create and print the documents you need. Without this access it won't be able to access the order data or fill in the different variables you want to have on your templates. Don't hesitate to chat with our authenticated support team if you have additional questions about the app's permissions: https://bit.ly/2AWw5VA. - Shay, Shopify Support
Para mi es una app excelente, con el ayuda de chatgpt me he creado mi plantilla perfecta
Doesn't Work with Shopify POS GO... they really need to update the app to allow you to print the document. You get stuck at the print screen and it doesn't engage the print module.
Hi there, thank you for your review. We'd like to take a closer look at the issue you've cited so please reach out to our support team directly: https://shopify.link/vRnL. We can authenticate you on your account and take a look at this in more detail. -Victor, Shopify Support
They changed the system and took away our already perfect packing slip and even copying the code over from the old one to this new one, it did not work and now we're missing elements in it.
Extremely poor system. They claim it's easy to use but it most definitely is not. The customer support line was also no help as they have no pre-designed templates to even assist the transition.
Hi there, thanks for the review. We appreciate you bringing this to our attention. I am going to send this feedback to our developers so they can know what our merchants need and want. With that being said, you can make changes to the templates by editing the code directly: https://shopify.link/ebp0. If you are unfamiliar with making coding changes, you can reach out to a Shopify Expert for more assistance: https://shopify.link/D5Rp. -Kitana, Shopify Support
You have to give people the code. The old templates dont work.
Hey there! In order to assist with your template migration we've updated our Help Docs to include guides on how to migrate. Please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here if you need additional support: https://shopify.link/YWD7. -Shay, Shopify Support
If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed!
**EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance!
***EDIT UPDATE 2***
It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin.
So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting!
Just to add a couple of footnotes for the developers if you're checking in?
1. Print Order Feature - Customers mobile number font is still too large.
2. Order Printer App - This would be better if it included the customer's email address.
Thank you for taking the time to leave a review and feedback. I understand you are not having a great experience with the app and I want to help with that. Is there specific problems you are facing? We are always happy to help. Feel free to reach out to our authenticated chat support team in our Help Center at any time for real time troubleshooting: https://bit.ly/2AWw5VA. -Shay, Shopify Support
Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.
Very annoying.
Hello!
Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.
To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.
Very Good. Simple and easy to use.nice app