評論 (281)
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No good at all.
Terrible designed.
Can't add logo to invoices.
Cheap looking template.
Hey, there! We appreciate your review. We do have a guide here for adding your logo to the template: https://shopify.link/gPK8. Please feel free to refer to it and let us know if you need help! -Summer, Shopify Support
Installed and un-installed the next day.
What is the point of this new app?
Thank you for taking the time and sharing this feedback. You can create new Order Printer templates (https://shopify.link/yeAa) for your invoices and packing slips, or you can migrate existing templates from the Order Printer app (https://shopify.link/18NL) using the Shopify Order Printer. If you need any help with the app, then you can always get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support
It was a lovely app until they decided to update it, my templates didn't transfer over easily as promised, all I got was blank documents and now the 'old' version isn't working properly, I give up, I have now deleted the app and found another one that was very easy to set up.
Thank you for sharing your feedback! The new app is intended to offer better performance than the legacy version, so I appreciate you sharing your experience as it is helpful for our developers to consider when working on future updates. I'm glad to hear that you were able to find another option that worked well for you in the meantime. -Sophia, Shopify Support
WHYYYY in the world change something that was working great??
I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value.
The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN.
This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless.
Very disappointed, Shopify!
Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support
I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).
Even after I set up the templates the way I'd like and the previews showed the correct format, when I try to print multiple packing slips, whole sections of orders are just missing in the printout. It's impossible to use even if you get the templates set up correctly.
I will be continuing to use the legacy printer until either it expires or this app gets fixed.
Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, please contact us via the Help Center so we can investigate: https://shopify.link/1w5D. -Sophia, Shopify Support
In new Order Printer the displayed div is too small. When the customer address is long, the displayed content overflows. Meaning what Order Printer shows isn't what gets printed. This works properly in Order Printer (legacy)
I tried replacing CSS:
Polaris-Box
with:
Polaris-Box printer-inline-preview
But this doesn't fix the issue. Polaris-Box div width is too small and Polaris-Layout CSS doesn't flex correctly in the new app.
Please fix.
Thank you for sharing your review. We'd be glad to help look into this further. Please connect with our Live Team (https://shopify.link/vRnL) at your earliest convenience so we can take a deeper look. -Olivia, Shopify Support
this app is horrible, why are you removing the legacy app and forcing this replacement on us ?
Did you find a new way to extract extra money from us ? did you learn something from a youtube side hustles video for a famous influencer ?
do you know that day by day it is getting cheaper to make a custom website with great hosting and 100x better support ?
do you also know that if your company gets too expensive with all these new hidden costs, people will shift to a platform that will accommodate them better ?
Hi, there! The new app is intended to offer better performance with an improved interface. I appreciate you expressing your dissatisfaction with the app. Please contact us via the Help Center if there is any specific feedback you would like to provide as far as what you would like to see change in future updates: https://shopify.link/1w5D. That way, we can share your thoughts with our developers. -Sophia, Shopify Support
Horrible! All the other reviews are very accurate in that this new version is not even remotely better! If you have minimal to zero coding experience, your life with be completely difficult because there is no easy way to format a decent template. Shopify, please do better for all your shop owners. We spend a lot of time and money to curate things down to the smallest detail for our customers. Work with us, not against us!
Thank you for sharing your feedback. I appreciate the desire for an easier way to customize templates, and I'm happy to share that request with our developers for consideration in future updates. -Sophia, Shopify Support
It wasn't broke! NOW it is. For all the reasons you have all of the generous one star reviews! if there was a NO STAR you would have it.
Hi there! We appreciate your feedback on the new Order Printer app. We recognize your concerns about the changes and your preference for the previous version. Your input is extremely important to us, and we are diligently working to resolve the issues highlighted by merchants. - Moira, Shopify Support
This app is a desaster. I tried to use the template of the old order printer app which I was using now for years and have translated it, since my shop is in German. The new version just deletes my translation. When I copied my translated template from the old version of Order Printer to the new version it didn't work. Please stop dictating customers which app to use if you don't have the minimal of foresight that there are people acting in a different language than English.
Hi, there! Thanks for taking the time to review the Shopify Order Printer App.
We recognize the effort you've put into tailoring the Order Printer templates to fit the unique needs of your business. As you probably noticed, legacy custom templates, while fully supported, are currently not automatically migrated to the new Shopify Order Printer app.
To assist you with this transition, we have updated the Migration guide here: (https://shopify.link/Gxo2) to include examples for the most common customizations. -Maz, Shopify Support