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I just installed the new App, and I have to say everything about it is extremely craptacular. Halfbaked isn't even a remarkedly close comparison. Raw and still mostly frozen is a better description. I can't believe anyone would consider this App ready for deployment. The type is microscopic. I can code but finding where to try and make changes is anything but obvious. Changes like this make me wish we hadn't gone with Shopify.
Hello! Thank you for taking the time to leave us a review for the Shopify Order Printer app. We appreciate the feedback you've provided us here regarding the launch of this new version. I've gone ahead and passed along your feedback around the 'type' and it's current state to our Team for their consideration. If you're lookig for some assistance with making changes to templates, you can refer to our Help Doc (https://shopify.link/yerM) that includes some helpful examples of what to change to achieve specific results. You can also reach out to our Support Team directly if you encounter any issues while using the app: https://shopify.link/vRnL. -Imogen, Shopify Support
This app is horrible, the original worked much better.
Once again take something that works and trash it.
I am really starting to think the developers have never sold anything in there lives.
Hey, there! Thanks for your review. We definitely hear you and we appreciate you taking the time to share your feedback. We'd love to learn more about the specific improvements you would like to see in the new Order Printer app. If you're open to it, feel free to create a support ticket by visiting our Help Center (https://shopify.link/WJna) and one of our support advisors will share your feedback with the development team! -Summer, Shopify Support
In the legacy order printer when you print as PDF and save on pc, the name of the file would contain the specific order number. In the new version the pdf file has a standard name. So when you print to pdf many orders you have to manually change the name for each order. It is just one unnecessary extra step.
Thanks for taking the time to leave a review! I appreciate you letting us know about this being important to your workflow, and I'm happy to share this with our developers for consideration in future updates. -Sophia, Shopify Support
The print document button cannot use suddenly on Shopiiy POS
Thank you for letting us know! Please contact our team via the Help Center so we can investigate and work towards a resolution: https://shopify.link/1w5D. -Sophia, Shopify Support
All my templates imported fine from the old app. No issues printing either. Seems to load much faster - what's to complain about?
Definitely a huge step backwards. Now we can't select and copy multiple documents/orders at a time in the preview page.
We used to rely on this every day, copying and pasting into a blank text editor to generate a packing list of multiple orders in a single page.
Hi, there! Thank you for your review on the new Order Printer app. We have switched over to a different tech stack that provides a better foundation to grow and roll out features. We appreciate your feedback as we continue to improve! - Greta, Shopify Support
I was concerned about going from the original Order Printer to Shopify's order printer. After seeing that I may have to modify some code, and I'm not a coder, I was worried about the transition.
I had been using the original app for so many years and have made many customizations, I was worried they wouldn't carry over, but it worked flawlessly with not extra work other than "importing".
The only change I had to make was, unchecking the Shopify default templates I didn't need and check the default template I wanted and "done"!
The only reason I only gave it 4 stars and not 5 is, I just made the transition this morning and only time will tell if I run into any issues.
Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!
Thank you for your review and providing this feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support
Shopify....Whats the deal here! Usually you make things easier and more user friendly. What you did was take an effective and streamline order printer and complicated it. This is difficult to navigate and set up. As business owners we do not need you making things harder for us!
Hey there! Thanks for your review. I understand that navigating the new Order Printer app might be challenging at first, but I'm confident it'll become easier as you use it more. If you need any help along the way, feel free to check out this guide: https://shopify.link/7kmo. We're here to support you! -Summer, Shopify Support
Don't fix what isn't broken. The older Order Printer app works so much better. I don't want this new app, and none of the other Shopify users I know do either. Don't take away the legacy one in August. If you do, we'll just switch to another third-party app that actually works.
We appreciate your feedback regarding the new Order Printer app. We understand your concerns about the changes and the preference for the older version. Your feedback is valuable to us, and we are actively working to address the issues raised by users like you. -Emily, Shopify Support