Shopify Order Printer

If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed!
**EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of hearing that "we will feedback to the developers and hope your issue is resolved in any future updates". Not a chance!

***EDIT UPDATE 2***
It would appear (somehow?) that issues with the generic "Print Order" feature in the admin section have miraculously remedied themselves! This, subsequent review, edit (No.2) is in no way a reflection of the functionality of the "Order Printer" app, but does indicate that our original negative review appears to have got the developers to recognise the issues merchants could well have experienced using the 'Print Order' feature in the Shopify admin.
So, for all Shopify merchants out there who are frustrated by the lack of genuine support from Shopify "Help", it would seem that taking the time to objectively review the "Shopify Service" via the Shopify store or elsewhere does provide some form of resolution- it seems not even Shopify likes their ego busting!
Just to add a couple of footnotes for the developers if you're checking in?
1. Print Order Feature - Customers mobile number font is still too large.
2. Order Printer App - This would be better if it included the customer's email address.

It pains me to leave this review but here's goes...

No search. No tax number. No branding. No layout. No respect - it's like we're in a minimum viable app experiment?

This feels like a higher-level strategy to favour app developers by moving basic functions to apps. But the app store soup is a Shopify downside, not a strength: less apps = better.

There's no question that print invoice should be next to print packing slip on the order page - unless that's moving to an app as well?

The best way to sum-up the overall strategy of moving basic functions to apps, is to quote Spinal Tap's album review; "**** sandwich".

We know you can do better Shopify, you just have to believe... "Inner Peace… Inner Peace… Dinner Please … Dinner with Peas..." :)

*EDIT*
The top bar searches orders but finding the order doesn't help print the receipt, as it doesn't appear under 'Print' on the order page. We had to manually click through 10,000 orders to find a receipt via the app page - no joke!

And after sifting through help results for email and POS receipt templates, we finally noticed a grey link on the far left. It's unnoticeable on large monitors but once you realise built-in features are moving to apps, you see it. Although, separating orders from receipts makes for a terrible experience - no?

They say over and over I can print pricing labels from purchase orders if I have this. Nope. Doesn't even come up as an option. And no one seems to be able to help. Just sends me the same screen on how to do it. Even though I say those drop down menu choices aren't there for me! Ughhh. hundreds and hundreds of labels each week from purchase orders and can't print from purchase orders! What a waste of time printing them!

This should be a smooth transfer from the old app to the new one but it's not. The import templet function does not work and when we try to print orders in bulk every couple pages is messed up and split between two pieces of paper. They really need to implement some support for this app or fine tune it and rerelease.

Dejó de funcionar la app, que paso? Funcionaba perfecto

Still waiting on a reply which now seems closed on something as simple as a page break. Did some coding on my forms and they all work apart from Page Breaks which worked perfectly in Legacy.
I have forms that need to be printed and signed.
Why can't this have been tested first. Poor show!

After the many bad reviews, with bad comments that the templates cannot be imported or are difficult to import, they have worked on it and sent an info mail that it now works with a click. It worked now perfectly. In less than 5 minutes the new app and templates were installed. Working perfectly for over a month. Then it was removed from "more actions" to "print" and now it cannot be edited anymore. So it became completly useless!

Very little support documentation, and why would this app be released befoer they had a way of importing the old templates? Get your ducks in a row first before releasing this nonsense upon us. Poor effort from Shopify who should be leading the way in professionalism in this regard. Apparently they have no regard for their customers who then have to run around in circles trying to work out what on earth has been thrust upon them. Certainly not an upgrade nor an improvement.

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.

Very annoying.

Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!