評價 (264)

整體評分
2.3
各級評分數量
  • 21% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 61% 的評分為 1 顆星
2024年5月22日

Nope!

The Archers at The Larches Homes and Garden Store.
英國
使用應用程式 3天
2024年5月23日

Bad move. Needs lots of time to set new tamplate, specially if you don't have skills to do it. If somebody is happy with new order printer app - just support two apps. I don't like at all the new invoice look.

Alternative Shop Online
美國
使用應用程式 2天
Shopify 已回覆 2024年6月1日

Hi, there!

Thank you for taking the time to share your valuable feedback.

Your input is essential in helping us improve our products and services. Rest assured, that we will pass this information on to our dedicated product development team for review. -Victoria, Shopify Support.

2024年5月20日

Why change something that works? The names of the costumer and the sum of order doesnt shown in the invoice.

Market Portal
希臘
使用應用程式 3天
Shopify 已回覆 2024年5月30日

Thank you for sharing your feedback! The new app is intended to offer better performance in the long run. We have a great help guide here: https://bit.ly/4c1oIZ8 on how to customize your templates. Additionally, small customizations can be done on your behalf by our team using design time. If that's something you're interested in please reach out to our support team here: https://shopify.link/d18D  - Moira, Shopify Support

2024年5月22日

Expect lots of bugs and zero help from shopify support as shopify requires transition to this "new" Order Printer.

This "new" Order Printer does not work correctly with any customizations/templates from the "legacy" Order Printer, and Shopify's support staff are zero help. Shopify's support page on transitioning from the "legacy" Order Printer to this "new" Order Printer is woefully inadequate, too.

With this new Order Printer, Shopify changed all their liquid formats plus simple template code that worked perfectly on the "legacy" Order Printer no longer works on the "new" Order Printer...and nobody at Shopify can say why...or offer real solutions.

What's more, if you use any 3rd party providers on your shopify store to help manage inventory, pickup/delivery, locations, bundles, discounts, tipping, just about anything...expect additional issues using this "new" Order Printer...and Shopify support is again zero help because they use 3rd party providers as a scapegoat.

Don't get us wrong -- the "legacy" Order Printer was far far far from great...it required a TON of template customization to be even remotely useful.

This is still the same for this "new" Order Printer...except that Shopify has thrown in the "bonus" of mysterious liquid and code changes (seemingly in secret, leaving both customers and support staff to stumble upon them as bad surprises). With this "new" Order Printer, Shopify shows yet again how out of touch they are with us customers doing business in the real world.

Difficult to see this "new" Order Printer as more than a thinly veiled attempt to squeeze more money out of customers by providing substandard products and service that leave customers in the lurch unless they pony up $$ for a yet another 3rd party app to band-aid Shopify's poor product and service.

Do better, Shopify. If we don't say something, they never will.

Goose the Market
美國
使用應用程式 2天
Shopify 已回覆 2024年6月1日

Thank you for sharing your feedback. The new app is intended to offer improved performance, so we want to ensure that it is functional for your business. Our developers will take your thoughts into consideration for future updates. -Sophia, Shopify Support

2024年5月19日

VERY difficult to migrate, cannot find any way to customize anything. Instructions for migrating are lacking. Printer preview is not accurate. I've installed/uninstalled multiple times but cannot get setting to show as described in the instructions.

GoKnapping
美國
使用應用程式 3天
Shopify 已回覆 2024年5月30日

Hi there. Thank you for providing that feedback. We have a great help guide here: (https://bit.ly/4c1oIZ8) on how to customize you templates. If you need any further help, please contact us via the Help Center: (https://shopify.link/1w5D). -Moira, Shopify Support

2024年6月3日

Ever heard the saying "If it ain't broke, don't fix it"? This applies perfectly to what Shopify did with the order printer app. We finally had it all customized exactly how we liked it, and then they are now forcing us to "upgrade" to a literally inferior product. My main gripe is that the new order printer STILL doesn't import variant selections from orders that are imported in from outside of Shopify (I.E. Etsy Orders, Ebay Orders, Etc).

PLEASE just let us keep using Legacy Order Printer until you get your poop together with the new app.

Air Plant Hub
美國
使用應用程式 大約7小時
Shopify 已回覆 2024年6月10日

Hey, there! We appreciate your feedback. We'll pass this on to our development team so they can consider it for future updates. -Summer, Shopify Support

2024年5月18日

I have custom invoice template design but this Order Printer app doesn't let me use it. Shopify will stop running the old Shopify Order Printer app soon which allows me to use the custom invoice template, and they are asking me to switch to this one. I don't want to switch to the worse ver.
Please don't make things worse.

auauhawaii
日本
使用應用程式 2天
Shopify 已回覆 2024年5月29日

Thank you for your feedback. We have a guide to help you migrate your template here: https://shopify.link/18NL. The new app is intended to offer better performance, so while it may take some time to migrate and customize your template, we hope it will be a better experience for you in the long run. If you need any help, please contact us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support

2024年5月24日

Missing: order. shipping name, tax percentage, shipping method.
Nog showing: paid by (outside the table), ebay tax.
Still no footer, which is quite normal on invoices.

Tropical Centre
荷蘭
使用應用程式 1天
Shopify 已回覆 2024年6月1日

Hi, there! Thanks for taking the time to leave us a review for the new Shopify Order Printer app. If you're attempting to migrating your template to the new app, and data is not appearing as you expect, please refer to our Help document we've crafted on migrating templates: https://shopify.link/18NL. If you're still experiencing issues with your tempalte after consulting the help doc, please reach out to our Team directly for additional support: https://shopify.link/vRnL. -Imogen, Shopify Support

2024年5月24日

OMG! Who on earth thought this app was an improvement! The old one worked, why change it? I've cut and pasted the text from the old template but it's not even close when viewed on the new order printer. The fonts are lost, totals and discounts are missing, ship to address is gone. We're not doing anything complex here, just wanting it to list the customers order, their address and what they paid for it. I can probably figure out the code to change to get it right but it's going to take a while. If anyone from Shopify is listening you REALLY have to sort this out and at least delay the removal of the legacy app to allow people time to fix your mess.

Inner Light Holistic
英國
使用應用程式 大約23小時
Shopify 已回覆 2024年6月2日

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. To migrate any custom templates however, you can follow the steps outlined in this Guide: https://shopify.link/yevg. If you're having some troubles with those steps, please feel free to follow up with us, so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

2024年5月21日

I have 6-7 different templates from multiple stores.. some of which were heavily modified for better functionality, and now nothing works properly. It will take dozens of hours to rewrite new / fix existing code. Shopify employees in charge of app and admin console changes should have hands-on experience of using them on a day-to-day basis, so they can see how it affects people running their stores.

KLIMAKA STUDIOS
美國
使用應用程式 大約23小時
Shopify 已回覆 2024年5月30日

Hello, thanks for your feedback. I understand that transitioning to the new app will require some time. The goal of the new version is to provide an enhanced interface and improved performance to better serve your business needs. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. - Moira, Shopify Suport