Point of Sale , 500 Rezensionen

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 50 % der Bewertungen sind 5 Sterne
  • 16 % der Bewertungen sind 4 Sterne
  • 6 % der Bewertungen sind 3 Sterne
  • 5 % der Bewertungen sind 2 Sterne
  • 23 % der Bewertungen sind 1 Sterne
10. Oktober 2023

Just beware that if you close your store or POS, don't just uninstall the POS app if you are paying for Pro. They will keep charging you and there is no obvious way to remove the charge. After a long time and eventually chatting with a human advisor, you have to re-install the app and then go in to the location and downgrade the app to the Lite version, which will then be free. I assume after that then you can uninstall it, but perhaps wait for a billing cylce or two to ensure that you are no longer being charged before you uninstall it. That will save you 1. being charged monthly until ou realize this, and 2. hours of your life trying to figure this out and reinstall the app!

TrainLife.com
Vereinigte Staaten
Etwa 7 jahre mit der App
Shopify hat geantwortet 14. Oktober 2023

Hi, there.

Thank you for taking the time to leave a review.

I'm sorry to hear you did not have an ideal experience navigating the app.

If you close your Shopify store, you won't be charged for POS. However, you'll want to ensure to downgrade your POS Pro subscription to POS Lite before uninstalling the POS Sales Channel to avoid future charges. You can find this information in our POS App Subscription resource (https://shopify.link/M0Q7) under the title 'Uninstall the POS sales channel.' -Victoria, Shopify Support.

13. Oktober 2023

Shopify POS makes my life as a vendor simple. Very intuitive and easy to use. Great Application.

Blazing Beard Products
Vereinigte Staaten
Etwa 2 jahre mit der App
28. Oktober 2023

Generally its a nice implementation of POS and easy to use. A little buggy with the BT connections to barcode reader dropping almost daily. Still missing some major features compared to Square (where I migrated from). My biggest gripes are the lack of options for barcode readers and the card terminal in Australia is a toy - more like a calculator. My customers find the screen on the card reader hard to see, there is a lack of audio beep on payment, charger cable comes out side (ugly) and no cradle for security. Still has a long way to go...! If Shopify provided better options for the card reader and barcode readers that don't cost $600 it would be a 5 star

Long Reef Surf
Australien
12 monate mit der App
Shopify hat geantwortet 30. Oktober 2023

Hi there, Long Reef Surf. Thank you for taking the time to provide us with this feedback around our POS Card Reader options. We're always looking to provide quality options for our Merchants across the globe, and we're hard at work fine-tuning our product offerings. I've gone ahead and passed along your review to our Retail Team for them to review. Though I can't promise what the outcome of their review will be, you can trust that information has been passed along to the folks that need to see it. Thanks! -Imogen, Shopify Support

8. September 2023

In the last 20 years, I've used multiple POS systems, QB POS, Stone Edge, Microbiz, and now Shopify POS. This is the simplest, and most advanced POS system we've used to date.
The only thing I wish was better was the Stocky app for inventory management. The fact that the Stocky app does not update the cost basis as we receive inventory is quite a disappointment.

Moore Brothers Music
Vereinigte Staaten
Etwa 2 jahre mit der App
Shopify hat geantwortet 12. September 2023

Thank you for your review and your feedback! I am so glad it is working well for your business. -Emily, Shopify Support

16. November 2023

It was quick and easy to set up

CoastalCastings
Vereinigte Staaten
4 monate mit der App
20. September 2023

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Luna & Soul
Australien
Etwa 5 jahre mit der App
Shopify hat geantwortet 22. September 2023

Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support

16. September 2023

Printing receipts direct from sale has at times not gone without hiccups, we have worked around by going back into orders and printed from there.

Lovells Flowers Ltd
Neuseeland
7 monate mit der App
6. Oktober 2023

Eventhough it is the native app for shopify, it has recurrent connectivity and sincronization issues with barcodes and inventory
It is unpractical that only certain hardware is available for use with the app, and that this hardware is unexistent outside certain countries or extremely expensive.
It makes no sense that my current computers cant be used, and im forced to use tablets of mobile devices. This issue, next to the associated hardware makes scaling extremely expensive, and opening new venues implies purchasing the expensive and selective associated hardware.
Finally subscription costs are expensive, charging 80USd for being able to associate sales with employees. This should be a basic feature of the app, included with the plus 1000USD i pay monthly for shopify

Harumi Belleza Coreana
Kolumbien
11 monate mit der App
Shopify hat geantwortet 11. Oktober 2023

Hey, Harumi! Thank you for taking the time to write your feedback on our Point of Sale channel. We appreciate your insights regarding the hardware availability and subscription costs. Please rest assured that your concerns will be shared with our development team for further consideration. We value your input as we aim to improve our app and address the common challenges our merchants encounter.

As for the connectivity and synchronization issues with barcode and inventory, we would love to learn more about them and help you find a solution. If you're open to it, you can visit our Help Center to speak with our support team: https://shopify.link/WJna. -Summer, Shopify Support

14. November 2023

Easy to navigate

Graphic-Poetry Stationery Shop
Vereinigte Staaten
Etwa 3 jahre mit der App
28. September 2023

This app is everything you need to begin a business. Very friendly, great data collector and the customer service is very fast reponse.

Home Store
Vereinigte Staaten
Mehr als 3 jahre mit der App