Point of Sale , 502 Rezensionen

Limited functionality, features that are available on the website are not available on the POS app (payment methods for example), and the app crashes constantly.

We have to delete and redownload the app roughly once a week. I'm told this is due to potentially losing our internet connection, but this seems like something that their software should be able to record. However, as with many other problems we experience, we're told the issues are the way we're using their software and not a failing in their code.

I advise against getting invested in Shopify POS.

Absolute garbage. The new PRO POS is absolute garbage. We've been with Shopify for over 5 years and we now have to pay an additional $89US / month for something that is so much WORSE than what you had before. The search function doesn't work half the time. Products appear and don't appear seemingly on a whim. The screen and colours are so dark - but of course our iPad is too old to update to the new needed ios13 to change the background. Have you partnered with Apple? I would not recommend this app and I will be looking for something else that actually works for us.

The app is a bad, forced update after forced update, and all that seems to change is making our ipads unsupported. even worse if you pay shopify more money for their tap and chip reader. They may as well go back to a wired connection to the ipad because they don't seem to know how to use bluetooth technology. Having to restart the app every time the devices sleep isn't an acceptable solution. They've opened up their business to third party apps for everything else they may as well just let third party hardware/software handle this part as well.

The update to the new re-tooled version was a straight up cash grab. The old version allowed you do everything you needed to sell in-store and online. It was a great tool to let the little guy compete. Shopify was doing it right and offering good value for the cost. Public company greed eventually took over and now they overcharge (to the tune of >$1000 year) just to have basic functionality like doing a simple exchange in your physical store. The lite version isn't usable if you can't do something as simple as swap out a size, etc.

Since updating my Shopify POS App, almost all my barcodes are not scanning. Im getting a message barcode not recognised. Anyone else have this problem and have a solution to fix it? I have 1200 products in my POS, reentering all the barcodes would be a nightmare. This is pretty unacceptable considering I pay a fortune for the "new" PRO version. Not happy at all

I rarely like leaving reviews, but I fear that shopify would need to see these in order to understand how HORRIBLE of an app this is. Why scrap the old version when its 50x better then this one?? At worst just copy square! The workflow here on the app takes longer to checkout. The collections are showing items that are listed or unchecked as POS! Who designed this software? What questions got asked? This has to be the most wasted use of development ever! I love shopify but this has made me order Square POS and will need to explore if there website business can truly fill in gap of functions I so truly love about shopify. But my staff hates the POS version, to even charge is comedy at its best. I think we should be paid for the extra minute or two its going to take to check a customer out. SHOPIFY DO BETTER QUICKLY.. nothing wrong with saying this version of our POS is not what our customers want and hear you.. humbly.

The old app was so much better, as a store we find it extremely disappointing that Shopify opted to take away the basic retail features from their free app and turn it into an extremely expensive add on. We are now unable to process basic return/exchange transactions in-store without paying for POS Pro which is more than our Shopify plan costs!! Why are we forced to double our plans for basic POS features .. in the middle of the pandemic no less when brick and mortar retailers are struggling the most. As well, there is no middle ground POS plan like the rest of the shopify plans, POS Lite offers next to nothing and leaves us without much choice. I wouldn't recommend anyone signs up for shopify if they want any sort of POS functions. Fix it!

i am using the app , i like it but it needs more improvement like applying multiple discount at once or at least combine discount with other apps . also needs a note app for employee duties .also need tracking each employee sales for collection

I was built a shopify store and I selected pro after the free trial but I didnt use it as i dont need it. I tried to cancel and I keep getting charged $89 usd per month. i cant seem to cancel . The help centres and pages make it extremely hard to cancel. Not happy

Could not be less happy with the new Shopify POS Pro. Paying an additional $89 a month for features that have been available to us for years is ridiculous. The dark theme is terrible with no option to change the colour, products load slowly and in line rather than in a grid, again slower to find what you're after, we preferred icons for payments methods as it was quicker and easier rather than reading down a list, taking partial payments is not intuitive, rather than a simple button on your first payment method. Not worth the money at all. We will be seeking a new POS from another supplier shortly.