Reseñas (388)

Calificación general
2,9
Recuentos por nivel de calificación
  • El 46% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 6% de las calificaciones son de 3 estrellas
  • El 7% de las calificaciones son de 2 estrellas
  • El 29% de las calificaciones son de 1 estrellas
Fecha de modificación: 30 de agosto de 2021

I use this app and card reader for pop-up events. Device was inexpensive and works most of the time. When POS device acts up, manual manages the sale. App is good but hard to read on phone. I prefer ipad much more.

ecoimagine
Estados Unidos
Más de 2 años usando la aplicación
16 de marzo de 2022

We've been using the Shopify POS system since early days of the pandemic. We have a POS Pro subscription at one location and use the free Lite version at a second location. Both versions work wonderfully, although we really appreciate having local pickups and inventory features in the PRO version at our busier location. In combination with the Shopify tap & chip reader, we have full functionality to accept any payment type. The fact that it syncs inventory with our online store just makes everything magical. Every once in a while there are bugs with connecting the tap & chip to the POS app, but restarting the app usually fixes everything.

Seafoam Lavender
Canadá
Más de 2 años usando la aplicación
18 de abril de 2021

The new version of this app is terrible and detrimental to business. We used this POS app for our team of sales reps, on the old version of the app our sales flourished, it was easy to use, simple and effective. We now pay for the pro version and our sales team hate it! When adding products from category’s as soon as you click add it takes you back to the homepage, meaning you loose your place in our vast catalogue and have to start again, from the beginning, this is a nightmare when trying to showcase items to a trade customer when time is limited. I really hope Shopify fix the issues with this new app, I see from the other reviews lots of store owners prefer the older version. I can see the potential with this new app, it’s just missing so many basic functions and the flow of the app is not practical for retail use, especially in a busy setting where speed is essential. For us at the moment the monthly cost of this app is not worth the hassle and downturn in business it has caused us, please bring back the old version of the POS app and let us choose which we want to use whilst the issues are fixed on the new version.

WishStrings® Wholesale
Reino Unido
Más de 2 años usando la aplicación
Fecha de modificación: 1 de noviembre de 2021

I chose the bluetooth connection printer, scanner and card reader and cash drawer. After setting all the devices up with the easy instructions, it has worked wonderfully. I have been using at a temporary shop for 30 days now and I could not be more please.

Festive Creations By Stephanie
Estados Unidos
Más de 2 años usando la aplicación
2 de noviembre de 2023

Love it’s ease of use and integrations with
My shopify web site and payments

Wheat & Wildflower Handmade
Canadá
Más de 2 años usando la aplicación
2 de febrero de 2023

The app itself is ok as long as you stick to the recommended hardware, or it just won't work! (Basically stick to American based Apple products).
My issue is the features it allows in the free version are lacking, that, in retail certain abilities are considered standard. For example the ability to make an exchange on a sale and the use of existing discount codes from the website end (i can tick the box but unless I use pro it doesn't feed it through).
I don't want to pay an extra £80 just for this option, so I have to the calculations manually and adjust stock manually. I don't need multiple outlets or more than 5 staff I can barely afford myself!
I understand the software is different than the e-commerce software, so billing is separate, but someone really needs to look at the needs vs extras because what I need vs what I want are two very different options. Maybe allow a system of choose what you want and charge accordingly... better yet, just allow me to do exchanges and use discount codes on the POS.

RetroEsque
Reino Unido
Más de 2 años usando la aplicación
Shopify respondió 6 de febrero de 2023

RetroEsque, thank you for taking the time to leave your feedback. I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform. I also wanted to let you know, for the Lite plan you can still apply discount codes to the items in the cart. You can apply a discount to the whole cart or individual line items. Feel free to reach out to our Retail Support if you have more questions.

18 de enero de 2023

i'm in the shopify app store --- why isn't the the current release number shown, and related release notes?? the app does not always auto update, and we need to know what is current and the related changes.

Lasting Impressions Gifts (LIG)
Canadá
Más de 2 años usando la aplicación
Shopify respondió 23 de enero de 2023

Hello Lasting Impressions Gifts, thank you for sharing your feedback. I understand that you are looking to find information about the new updates for the POS , you can find that by going to your device's app store (play or app store) > search for the Point of sales app > open the page and click on "version history" or "what's new". You can also check the [Shopify Changelog website](https://changelog.shopify.com/?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus).

7 de marzo de 2024

I’ve been using the save cart feature on the normal version of POS for a few years now, and while it wasn’t perfect, it did the job.

Shopify has now made this a pro feature, but the save cart option doesn’t actually work.

I spoke to them about and they stated that they’re still fixing bugs on it.

So, I’m paying for a pro feature that doesn’t actually work? You released a new update with the feature being ready?

I spoke to someone about going back to the old software while it was being dealt with and they said they would need to get back to me. Well it’s been 7 days and no response.

Grunting Growler Craft Beer Glasgow
Reino Unido
Más de 2 años usando la aplicación
Shopify respondió 21 de marzo de 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the impact of this and will be sure to pass along your feedback to our developers. Please feel free to follow up with us here (https://shopify.link/1aD) for an update. - Blair, Shopify Support

2 de abril de 2022

Deze app werkt goed! Duidelijk, overzichtelijk en handig in gebruik.
Enkel een handleiding in Nederlands zou nog handig zijn en eigen ticketnummering.

LIVTHELABEL
Bélgica
Más de 2 años usando la aplicación
Shopify respondió 17 de febrero de 2023

Hallo LIVTHELABEL, bedankt dat je de tijd hebt genomen om je feedback achter te laten. We zijn blij te weten dat u tevreden bent met de POS-app. Wat betreft uw functieverzoek, ik zal ons beoordelingsteam hier op de hoogte stellen van uw beoordeling. Ze kijken naar feedback van verkopers en nemen deze in overweging voor gebruik op ons platform. Ik weet zeker dat andere verkopers, zoals jijzelf, vergelijkbare behoeften hebben gehad, dus mogelijk zien we deze functie in de toekomst geïmplementeerd in Shopify.

10 de septiembre de 2021

We love how easy it is to set up and ring up customers. We especially love how well it integrates with our websitesinventory.

Rene' Tyler Plus Sizes 12 & Above
Estados Unidos
Más de 2 años usando la aplicación