Reseñas (520)

Calificación general
3,7
Recuentos por nivel de calificación
  • El 48% de las calificaciones son de 5 estrellas
  • El 16% de las calificaciones son de 4 estrellas
  • El 6% de las calificaciones son de 3 estrellas
  • El 6% de las calificaciones son de 2 estrellas
  • El 24% de las calificaciones son de 1 estrellas
7 de marzo de 2024

I’ve been using the save cart feature on the normal version of POS for a few years now, and while it wasn’t perfect, it did the job.

Shopify has now made this a pro feature, but the save cart option doesn’t actually work.

I spoke to them about and they stated that they’re still fixing bugs on it.

So, I’m paying for a pro feature that doesn’t actually work? You released a new update with the feature being ready?

I spoke to someone about going back to the old software while it was being dealt with and they said they would need to get back to me. Well it’s been 7 days and no response.

Grunting Growler Craft Beer Glasgow
Reino Unido
Más de 2 años usando la aplicación
Shopify respondió 21 de marzo de 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the impact of this and will be sure to pass along your feedback to our developers. Please feel free to follow up with us here (https://shopify.link/1aD) for an update. - Blair, Shopify Support

8 de noviembre de 2023

Been using this app for years & love it. I use the LITE version It has its limitations. I was using the full version before when we had retails stores but now, we are online only. But we do still use it when we do events. I believe if you use the POS & Card Reader together the full version should be FREE.

Zabel Designs
Australia
Más de 5 años usando la aplicación
18 de noviembre de 2023

Shopify POS is user friendly and works great at our Pop Up Markets. We really enjoy the new feature of having the customer be able to see the screen as they are checking out.

Graceful Designs Est. 2020
Estados Unidos
Más de 3 años usando la aplicación
14 de marzo de 2024

Until recently, I would have given this app a 5 star rating. However, the arbitrary removal of the saved cart function to be replaced with draft orders (a different workflow) on the paid plan (US $89 a month) is a bit extreme for a small business.
Really they need to reintroduce the feature else will need to look at Square POS again.

Fabric Garden Australia
Australia
Más de 2 años usando la aplicación
Shopify respondió 21 de marzo de 2024

Thank you for your review and we really appreciate your feedback. I will make sure to give this information to our developer team. -Emily, Shopify Support

25 de noviembre de 2023

It is a good POS system to run in a store where you are selling items and services both in store and online. So far the only thing I haven't been able to figure out is a way to put in a payment plan option (through the store itself) where it will keep the balance of what is still owed.

Star Light Technologies inc.
Estados Unidos
Alrededor de 1 año usando la aplicación
Shopify respondió 27 de noviembre de 2023

Hi, there! Thanks for taking the time to leave your review, we greatly appreciate it! Currently, we don't have an installments option for the POS itself, however, I will absolutely pass that on to our developers on your behalf! - Skye

27 de diciembre de 2023

Shopify POS has worked great for my business because I have a brick & mortar location and do pop-ups as well. This allows us to have the location open while doing the pop up! Love it!

The Peachy Llama
Estados Unidos
Más de 3 años usando la aplicación
7 de noviembre de 2023

I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps

The Classy Cactus & Co.
Estados Unidos
Casi 4 años usando la aplicación
Shopify respondió 8 de noviembre de 2023

Thank you for reaching out and bringing this to our attention. If you find it a bit frustrating to add collections on the Shopify POS app, then we'd recommend using the Shopify mobile app (https://shopify.link/PdVk) as it can provide a closer experience to the Shopify admin. That being said, if you need further support and/or you'd like to chat with one of our advisors, then we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our automated chat know where you need help with. From there, simply login to your account and follow the onscreen prompts until an option to chat with an advisor appears. Cheers. -Elias, Shopify Support

6 de diciembre de 2023

The POS Go have been great to use. We did have a unit stop taking tap but Shopify replaced it after troubleshooting was unsuccessful in reestablishing full functionality. Support has been great. Love the infrared scanner for quick product to cart and checkout.

StumpCraft
Canadá
Alrededor de 6 años usando la aplicación
10 de abril de 2024

Stuck with unused WisePad3 device.

I feel really stuck with the NO solution that Shopify offers me.... I bought this WisePad3 before a fair. I was waiting for a fair to take place and ordered beforehand and then I did not use it and it was a horror to find the info to send it back to. It was a complete quest to even find the return possibilities. The device is unused, not even opened. I hade to go through a long servive procedure before I got the email that I am stuck with this and they advice me to sell it on eBay. Can you believe it? I can not understand the non-flexibel attitude of this big company, working with small online retailers.

myfleury.com
Países Bajos
2 meses usando la aplicación
Shopify respondió 12 de abril de 2024

Hi there, thank you for your feedback and your review. I definitely understand where you are coming from on this. We do provide a 30 day no hassle return policy, which can be initiated by the merchant at any time. You can find this information in our Hardware Store here: https://shopify.link/g8RM. We do not accept returns after the 30 day window has ended. Our retail support team will be happy to assist with any questions you have about this policy. -Shay, Shopify Support

25 de noviembre de 2023

After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!

Byrt & Gerty's Kids Redeux
Estados Unidos
Casi 3 años usando la aplicación