Point of Sale , 503 avis

The card reader is always asleep. Trying to wake it up by pressing the power button once according to the onscreen message doesnt work. I have to go back or close the app, open it and login into the app again, or check the connection to wifi. Its just so inconsistent. Im thinking of just dropping this POS and move onto Square or Keeping it all on Venmo business and Zelle. You would think Shopify would have this fixed by now since this has been the biggest complaint from all POS users here.

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that.

Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device.

We have been trying to get this to work for over a week. Service/support for this product is a joke. This has been a HUGE waste of time for us.

Terrible app. The worst for us being that you cannot increase prices when selling in store and therefore have to give away money. Online prices are usually less due to the overheads. In store we need to charge more and the app doesn't allow you to increase the price thus we lose money on each instore sale. Could be fixed so easily by the guys in tech! SO for me, you get one star.

A core app for any retail except greedy Shopify wants you to pay a very basic feature: exchanges… Yes, you can’t create an exchange with the free version of this application. Another basic feature that they want you to pay for is to put your own logo on receipts. Also, the app won’t sync your products sometimes.

The app updated on the 31st of October. Can no longer sync with my store on my Android. This is a horrible situation.

Greedy garbage. No features on purpose because they think that this will surely entice you to pay an exuberant monthly fee. You have to enter credit card numbers manually digit by digit (no camera) because in addition to the subscription fee, the monthly POS fee, AND Shopify dipping into your sales for CC processing... oh, they *JUST HAVE* to also get you on a $29 card reader, an unnecessary piece of hardware shipped by mail. It's like a test to see how far they can go in establishing an abusive relationship. Yuck, yuck yuck. No thanks

Online and POS might as well be from 2 different companies. Other than inventory and customer, they don't behave the same. Couldn't find any Apps from the app store that worked on POS (and if they do, there's no easy way to find the apps that work on both). Their online solution is ok when coupled with the 3rd party apps of the app store but they shouldn't promote themselves as being cross-channel...they're not even close.

Do not use this app if:
You deal with a lot of customers a day, this will add minutes to every transaction just adding barcoded items to the cart because it doesn't do it automatically once a product is scanned.

You have lots of products with variants that you have to rely on checking the SKU a lot because they don't have barcodes, or the differences are not obvious in the title or photo. The SKU and barcode is not visible on the first screen when searching for a product. You have to click on each product variant to see the SKU number. Bummer if you don't pick the right one on the first or second try.

˜

Sadly, I really enjoy stocky so now I'm stuck with POSpro because they don't do them separately and now, I have to pay for another POS app on top of it. Sigh..

Note to the Shopify retail team: I suggest you pop into a couple of stores that use this app and process transactions for half a day at each, you will soon realise how frustrating it is.

Also, why is POS not available on a web browser? We all have computers already, why are you forcing people to have to buy another piece of hardware?!

awful service. Downloaded as per advise from Shopify who hosts our website. 2 weeks later they have removed loads of simple features like daily takings report & asking £89 a month. So the classic is basically useless. Will be looking for a new website provider & pos system that isn't a rip off