Avis (521)

Note globale
3,6
Nombre d’avis par note
  • 48 % des avis sont des avis à 5 étoiles
  • 16 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 25 % des avis sont des avis à 1 étoiles
10 mars 2021

Extremely default.
The only thing that we use it for is to scan the products and it can not even do that.

.YST
Grèce
Presque 4 ans d’utilisation de l’application
23 juillet 2023

Malheureusement la version gratuite est très maigre. Pourtant elle est partie intégrante de l'abonnement (pas gratuit du tout )

CréaRomans
France
Presque 4 ans d’utilisation de l’application
6 octobre 2023

H

Invapes
Guatemala
11 mois d’utilisation de l’application
2 avril 2022

We love it! The POS works well, easy to use, and Shopify support are so QUICK to help with any questions.

Agrow Market
Canada
11 mois d’utilisation de l’application
6 avril 2022

So far so good! I used the PoS for the first time at a local market. I did experience a blip in which the cc scanner would not connect with the app despite it working 5 minutes beforehand but after a hard reset everything connected again and worked with ease. I enjoy the flexibility of the app as well as being able to easily scan our barcodes with the phone.

CAVU Fabrics
États-Unis
11 mois d’utilisation de l’application
1 janvier 2018

Love it. Ran it out for the first time at a book fair and it worked like a dream. All products downloaded and updated on my iPad ready to sell. Setup was fast and I even sold a couple of books on a credit card in a bar at the end of the day. Really maximises sales opportunities on the road.

Wordcatcher Publishing
Royaume-Uni
11 mois d’utilisation de l’application
28 janvier 2021

The old app was so much better, as a store we find it extremely disappointing that Shopify opted to take away the basic retail features from their free app and turn it into an extremely expensive add on. We are now unable to process basic return/exchange transactions in-store without paying for POS Pro which is more than our Shopify plan costs!! Why are we forced to double our plans for basic POS features .. in the middle of the pandemic no less when brick and mortar retailers are struggling the most. As well, there is no middle ground POS plan like the rest of the shopify plans, POS Lite offers next to nothing and leaves us without much choice. I wouldn't recommend anyone signs up for shopify if they want any sort of POS functions. Fix it!

Coffin Skate Shop
Canada
Plus de 3 ans d’utilisation de l’application
13 août 2022

i am using the app , i like it but it needs more improvement like applying multiple discount at once or at least combine discount with other apps . also needs a note app for employee duties .also need tracking each employee sales for collection

LECCE
États-Unis
Plus de 3 ans d’utilisation de l’application
Shopify a répondu 31 janvier 2023

Hello LECCE, thank you for sharing your feedback. I'll let our developers know about your feedback. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future! As for the tracking employee sales, you can do so if you have the PRO plan that included the feature to attribute sales to staff. You can check more features here - [Top POS Features and Benefits](https://www.shopify.com/ca/pos/features?utm_source=google&utm_medium=cpc&utm_campaign=RetailPOS+-+Brand+-+AMER+-+CA+-+Brand&utm_content=Features+&+Pricing&_bt=624903914555&_bk=shopify%20pos%20price&_bm=e&_bn=g&_bg=104134465121&gclid=CjwKCAiAleOeBhBdEiwAfgmXf2MeSozAyx6OwizsIUOJdNAVZKNzJcLy7asNvUaW1o5m-IW7Kk8Y9xoCYB4QAvD_BwE&gclsrc=aw.ds?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus)

18 octobre 2023

We shifted from Intuit POS to Shopify POS as recommended by Intuit. Unfortunately, customer service support is very poor with this company. We seek help concerning Shopify Payments for a year ago and was never resolved. We gave-up and used paypal & amazon pay for all our credit card and online transactions. SAD to say but we have to go back in dealing with Shopify customer service who does not render the necessary services to make our business grow. It seems that everyone in shopify customer service is very irresponsible in resolving important issues of their sellers/subscribers.

TO INTUIT.... why did you entrust us to Shopify.

FINE FRAGRANCES
États-Unis
Plus de 3 ans d’utilisation de l’application
Shopify a répondu 20 octobre 2023

Thank you for taking the time to share your experience. I'm sorry to hear that our team hasn't provided the level of customer support we intend to offer. Part of Shopify's mission is not only to help people start and run a business, but grow their business too. If there are features or services necessary to your business that Shopify is missing, please let us know so we can relay your feedback to our developers for consideration in future updates. We want to ensure that any current issues are resolved as well, so please get in touch with us via the Shopify Help Center so we can investigate any support tickets you are still waiting for a resolution on: bit.ly/2AWw5VA. -Sophia, Shopify Support

25 septembre 2021

Very easy to use. Just a phone and a card reader to get started. No problems so far! Excellent tool.

Joci and Friends LLC
États-Unis
10 mois d’utilisation de l’application