Avis (521)

Note globale
3,6
Nombre d’avis par note
  • 48 % des avis sont des avis à 5 étoiles
  • 16 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 25 % des avis sont des avis à 1 étoiles
28 février 2018

No Tip featured yet??, please we this important feature as part of the POS functionalities.

Pisoviejo
États-Unis
Plus de 2 ans d’utilisation de l’application
2 octobre 2015

This is probably not even made by any retailers, first of all, you cant make an exchange - and if you want to refund something it takes ages! The pos isn't ready to action yet, you should also have a look at the way you are printing barcodes/labels - i'm using a Star TSP700II Thermal Receipt/ Label Printer - works perfectly - please use all your development resources on your POS and make it work like a pro, theres a huge gap in the market !

So shopify please have a look at the danish based POS "Wallmob" - they know whats up, then make Shopify pos like that, you could save me thousands a year!

Finkstore3
Danemark
Plus de 2 ans d’utilisation de l’application
Modifié le 30 septembre 2020

Having hard time to reaching out to support team. So many problems with this new POS system, this is just a few of them which are, 1.when we scan the barcode on item, most of times its count as 2 quantity so need to fix quantity all the time. 2. Asking web site adress and password so often, and you need store owner phone number to received one-time password which is not gonna be able to log in without that password. If the owner of store is away, you cant even activate POS. 3. Hard to get support, that is one of reason I needed to leave bad feed back here with little hope to be fixed. This is 7th message to them and got never responded even once. 4. when you review with 1 star, this message keep pops up to bother you.
"Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app." Isnt this long enough to explain?? Can you at least reach us even once?? So stressfull but keeps on charge $100 plus every month.
5. New POS does not accept 2 payment method in one purchase. Some customers are payng Cash and Credit Card so this is very inconvinient.
I hope you fix all the problem before charge. Thank you !

Spearfishing Online Store | AQUASMITH
États-Unis
Plus de 2 ans d’utilisation de l’application
15 novembre 2018

It only works as an offline solution. It should connect both the online and offline worlds and let you fulfill physical orders from the online warehouse and similar...

Black Limba
Espagne
Plus de 2 ans d’utilisation de l’application
16 mars 2018

there is no tip support for POS app.:(

Antbookstore
États-Unis
Environ 2 ans d’utilisation de l’application
20 janvier 2016

$40 a month forever, just to use this app. WOW! plus fees and hardware costs.
no thank you.

Rough Seas Designs
États-Unis
Environ 2 ans d’utilisation de l’application
5 février 2017

Without the tipping feature, and having waited for year as a POS subscriber, we are now looking actively to migrate to another provider.

Happy Earth Tea
États-Unis
Environ 2 ans d’utilisation de l’application
17 janvier 2021

New update is terrible. Unable to search collections, confusing layout and massively over priced. Shopify please fix!
Looking for alternative.

Precision Audio
Australie
Presque 2 ans d’utilisation de l’application
10 février 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Marpet | Terantes S.A.
Paraguay
Presque 2 ans d’utilisation de l’application
14 novembre 2020

Incredibly disappointed with the new shopify POS system, it has made our lives so much harder. I recently emailed shopify with a list of around 10 things which are worse in the new app, and am yet to hear back. The worst of which is that the new system just doesn't work as quickly as we do, searching for products takes about a second each time for them to pop up whereas before it was immediate. The search function seems much less intelligent now, frequently the product we are searching for is at the bottom of the search list. Layout is also much less efficient. Also very unhappy the tab service is no longer included as part of the POS and we have to pay and extra £70 a month for this. Incredibly frustrating and hoping shopify can fix the major flaws in the new system so we don't have to search for a new provider.

indiebeer
Royaume-Uni
Presque 2 ans d’utilisation de l’application