Avis (507)

Note globale
4
Nombre d’avis par note
  • 49 % des avis sont des avis à 5 étoiles
  • 16 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 6 % des avis sont des avis à 2 étoiles
  • 23 % des avis sont des avis à 1 étoiles
Modifié le 17 novembre 2020

This is absolutely awful! This 'upgrade' has downgraded everything I liked about the shopify POS. Let us switch back to the functional app while you fix this complete travesty. I have lost the ability to track and use our customer loyalty program. It's ridiculous that I have to go do a different page to add a customer to an order. I can't see my products easily. Note that positive reviews seem to all come from before this forced 'upgrade'.

Hook & Needle, Inc.
États-Unis
8 mois d’utilisation de l’application
7 novembre 2019

this app is an embarrassment for SHOPIFY - nothing more or less. To be able to use it properly you need an iPad 3 at least (iOS 10.xx ) - if you want to use it on android you have to create a staff account with full(!) permissions - which is outright ridiculous. My plan has 5 staff accounts which is enough for the online store but I have 4 sales staff in a small shop - now they all have to log in to one account and I have to track sales across staff members manually. Also don't bother shopify "gurus" with support questions, they know close to nothing about the app.

RIGHTLAND
Afrique du Sud
6 mois d’utilisation de l’application
18 novembre 2020

If you think you're going to get the same app for an Android as you would with an Apple iOS device, think again. The Android version is just a dumbed down/watered down version of the Shopify mobile app - reduced to just the checkout portion. In other words, you're not really getting a dedicated POS system.

Detailers Finest
États-Unis
6 mois d’utilisation de l’application
8 avril 2023

Poor POS app. Researching other options after just a few months. Not physical location friendly. Time consuming to enter orders and can't use a computer for POS.

bijoujeweler
États-Unis
6 mois d’utilisation de l’application
Shopify a répondu 28 avril 2023

Hello bijoujeweler, thank you for taking the time to leave your feedback. Please feel free to add any specific issues you have faced or reach out to our Support team and we can look into these with you. We truly appreciate your feedback as we further develop the POS app to be used by more merchants and meet the demands of the evolving retail world.

18 mai 2020

DO NOT UPGRADE. After upgrading to the "All New" POS it no longer functions correctly. Half of our inventory is not showing up, causing massive issues in store. Shopify have advised (in writing) that this is a known issue affecting multiple merchants. The new version looks cool and has some nice features, it just doesn't work, stick with the old version or look elsewhere

ProTooling
Australie
6 mois d’utilisation de l’application
18 mars 2020

When is this POS software also going to work on PC?
We are hungry for this! This should be very easy right?

BODACIOUS | FASHION & ACCESSORIES
Pays-Bas
6 mois d’utilisation de l’application
16 octobre 2023

I would never recommend shopify to anyone who likes to have good customer service and get their payments in a proper amount of time. We have had nothing but issues with the payments taking 8 days to go to bank, to the connector to quickbooks desktop connecting but putting all of the information in the wrong place. It has been a nightmare. We spend hours on the phone with the customer service people and then they tell that they will have a team email us. The communication is terrible and we have only had this system for less than a month.

Soccer Madness BG
États-Unis
Environ 2 mois d’utilisation de l’application
Shopify a répondu 20 octobre 2023

I appreciate you sharing this with us. If you're using Shopify Payments, payouts do not happen on weekends or holidays, but will typically happen on the next business day. While banks can take 1-3 business days to process a deposit, it certainly sounds unusual to be waiting 8 days. Further investigation is required to determine what caused the delay, and the team handling your ticket will follow up with you as soon as they have more information. Regarding the QuickBooks connector, I believe you're referring to a third-party app. I recommend reaching out to the app developer if you haven't already, as they should be able to assist you with syncing your information accurately. -Sophia, Shopify Support

21 novembre 2020

simplemente no funciona como debería y pagar $89 por ubicación no es justo, deberían de tener planes mas económicos y mejorar las cosas

prendas del rey
Mexique
5 mois d’utilisation de l’application
10 mars 2021

Extremely default.
The only thing that we use it for is to scan the products and it can not even do that.

.YST
Grèce
5 mois d’utilisation de l’application
Modifié le 2 novembre 2020

I am disappointed I will now have to pay for features I do not use just to keep the few I do use. Here is a feature I need that is currently not available on PRO but should be.
I cannot partially fulfill an order for in-store pick up. I can if the items are being shipped, but not if the customer is local. If a customer pre orders a holiday item plus adds in stock items to their cart, I cannot fill only the in-stock items and leave the holiday item as partially filled like you can when an item ships.
I am sad Shopify is making the change during our busy season. Please wait until February when retail is slower. I really cannot absorb the additional fees this year. Your timing could be better.
Updated 11/1/20: The new POS Lite is too limitting but POS pro is too much for my little shop. I occasionally need to exchange an item for a customer, ship to customers who are in quarantine, and use Stocky. I do not need the other features and do want to pay for them. Now I need to look at dropping the apps I use to make up for the difference. Do you have a free label making app? I love Lucky Orange, but they may get bumped. Your timing is horrible. Now I need to look around for another POS.

The Yarn Club, Inc
États-Unis
5 mois d’utilisation de l’application