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we were on the Shopify Plus subscription for a year and cancelled. Shopify Plus comes with the feature of Shopify POS Pro and we did not have this feature prior to being on Shopify Plus. A few months after being cancelled from Shopify Plus, Shopify just decided to activate Shopify POS Pro on three of our stores with NO authorization. I'm trying to run my business not take hours of my time to have you reverse a feature you place on my three stores without our authorization.
Dear Luxe B Pampas Grass Wholesale, thank you for leaving your feedback. We appreciate your concerns and would like to address them:
We understand that after downgrading from Shopify Plus, you were still subscribed to the POS Pro plan. This is expected, as downgrading your online account won't affect the POS plan. We don't change the plan from Pro to Lite without the merchant's consent and the same if it changes to the PRO. If you want to change your plan, it needs to be done under the POS channel. It won't change if you downgrade your online plan.
I really like the app for all the many features it provides but it lacks the basic but popular QR code purchase option like Venmo or PayPal has.
We had been very happy with this app in previous seasons. Our store opened for the new season last week and unfortunately there have been so many issues. My staff have spent hours trying to connect the receipt printer (a known issue I found out later from the shopify forums), and updated all apps and iPads, and finally got the printers working on Thursday to have them stop working on Sunday. We have also found the scanners to work/stop working throughout these 3 days. Finally, we use to open and close a shift on the till but the ability to do this seems to have disappeared and we are not sure why. During this time we have made a call to Shopify (and received some help but not enough to rectify the printer issue) and also sent an email to support and received some assistance but not enough to maintain the printers working. (At this stage we have only requested support for the printer problems, so cannot speak to Shopify's support for the other issues) I am a Shopify fan but am disappointed and concerned about this apps stability moving forward.
This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS?
Shopify POS has been a godsend for us. As a new business, we have a lot of friends and family coming by, excitedly rifling through our inventory, then offering to write a check. Not only can we take their cards (they're chuffed to bits when I tell them, and it saves me from going to the bank), but it automatically takes the inventory off our website. Doing it manually would be a huge pain.
Great feature, Shopify. The card reader is smooth, customers who opt-in to get the receipt, their emails are automatically added to our newsletter, and if my son has hidden the card reader, it's easy peasy to type the number in. Love it, love it, love it.
Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well
Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical.
2- This POS does not work on Computers.
3- This POS is not customize , taxes are the same that online store. No available to change (taxes online and taxes POS).
4- Stocky is not work in free plan.
5- The idea pos and online as one, is a lie. We must pay online and pay POS too.
6- This POS does not work with all barcode reader. Only few businesses companies.
It's beautiful and almost perfect. This is the app we have been waiting for. Been using it all day. We can now manage both online and retail stores together. Finally. It looks great and works well. Here are the only things we still need: 1) Ability to add our own processor other than Stripe or get Stripe to accept ecig merchants.
I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's impossible to find such a visitor, if there ever was one.
I used to love This platform once. Now I'm actively looking for a better option
It doesn't work with customized products, neither with 99% of the apps of Shopify... So much to improve in this POs to be aligned with website services.
Not recommended at all for restaurant businesses with variety of products and customisable dishes.