Point of Sale

Poor POS app. Researching other options after just a few months. Not physical location friendly. Time consuming to enter orders and can't use a computer for POS.

7/21 update - Shopify team reached out and worked with me to resolve some of my issues. The new version is looking promising. Crashes have reduced and returns issue is resolved. Going from one star to three. There are still issues but step in right direction.

June 2020 - I moved my client to Shopify POS thinking it would work out. Finding major issues and challenges.. Challenges - same as lot of folks listed here.. very little control and not able to manage staff at all. Issues - Major bugs like for example 1. on new SHOPIFY app if agent returns/refunds, there is no tracking and it opens doors for major scams.. 2. Hangs very frequently. 3. Order showing completely different Totals and balance on Shopify main app vs. Shopify POS (happened once for now but happened for a customer who is attorney). NO WAY to get in touch with real support folks, the regular support people are promptly available but are kept to handle the client and calm them down and keep saying they would open the ticket but little moves after that.

With shopify being so popular we can't understand how they even get some of the basics incorrect. The POS receipt is a mess for most part. Very limited customization options. Keeps printing city, county, state tax breakdowns all the time instead of a single tax line. Keeps printing credit card processing information at the bottom. Missing , city , state and zip code in address. Contacting support is of no use. Hardware that works on ipad, won;t work on android and if they work, the work differently and have different problems. Even simple things like option to have printed pos receipt customized like email receipt template customization is lacking.

DO NOT UPGRADE. After upgrading to the "All New" POS it no longer functions correctly. Half of our inventory is not showing up, causing massive issues in store. Shopify have advised (in writing) that this is a known issue affecting multiple merchants. The new version looks cool and has some nice features, it just doesn't work, stick with the old version or look elsewhere

There really is no viability in this app without an input option for wholesale cost. As a small business owner my profit margins dictate all of my buying and budgeting.

Please add an option for wholesale input.

When is this POS software also going to work on PC?
We are hungry for this! This should be very easy right?

Pretty much useless. If you are a serious retailer this will not do. Can work for a trade show or two. It does not do any communicating with payment methods, so it is basically the equivalent of using a clipboard to record sales. Only with those you can do exchanges.

simplemente no funciona como debería y pagar $89 por ubicación no es justo, deberían de tener planes mas económicos y mejorar las cosas

It is easy to navigate and use. I really like that Shopify offers a tutorial for every possible question a new (or experienced) merchant may have. The only drawback I have was that not all my items showed up when I tried to scan the barcode, so I had to enter the item in under a custom sale. Other than that one issue, everything is wonderful!

Helping us run a bricks and mortar store linked to our online inventory, greatly saving us paperwork and reconciliation