Recenzje (401)

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3,1
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  • 47% ocen to oceny z 5 gwiazdkami
  • 13% ocen to oceny z 4 gwiazdkami
  • 5% ocen to oceny z 3 gwiazdkami
  • 7% ocen to oceny z 2 gwiazdkami
  • 28% ocen to oceny z 1 gwiazdkami
7 listopad 2023

The app is perfect, except for one thing. You can not exchange a product in POS Lite. To be able to exchange an item, you need to upgrade to Pro, for 85$, just to have that one feature, and that I feel is too much.

Adtitude Sport
Republika Południowej Afryki
Ponad 3 lata korzystania z aplikacji
Shopify odpowiedział(a) 8 listopad 2023

Thank you for taking the time and sharing this feedback. We understand that you feel having to use POS Pro for the exchange feature costs too much, and we'd be happy to share your feedback with our development team. If you have any other feedback to share, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

28 październik 2023

Generally its a nice implementation of POS and easy to use. A little buggy with the BT connections to barcode reader dropping almost daily. Still missing some major features compared to Square (where I migrated from). My biggest gripes are the lack of options for barcode readers and the card terminal in Australia is a toy - more like a calculator. My customers find the screen on the card reader hard to see, there is a lack of audio beep on payment, charger cable comes out side (ugly) and no cradle for security. Still has a long way to go...! If Shopify provided better options for the card reader and barcode readers that don't cost $600 it would be a 5 star

Long Reef Surf
Australia
12 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 30 październik 2023

Hi there, Long Reef Surf. Thank you for taking the time to provide us with this feedback around our POS Card Reader options. We're always looking to provide quality options for our Merchants across the globe, and we're hard at work fine-tuning our product offerings. I've gone ahead and passed along your review to our Retail Team for them to review. Though I can't promise what the outcome of their review will be, you can trust that information has been passed along to the folks that need to see it. Thanks! -Imogen, Shopify Support

25 październik 2023

A veces se desincroniza el lector de códigos de barras y ese tipo de accesorios no los envían a méxico, ya debería haber esa tecnología fácil de obtener en mexico para nuestras tiendas físicas, yo tuve que pedirle a un pariente en texas que me enviara el lector de códigos de barras y nos ha ayudado bastante a cobrar en las tiendas

Protein Depot
Meksyk
Około rok korzystania z aplikacji
21 październik 2023

It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.

HUZZAH! Toys
Stany Zjednoczone
Prawie 10 lat korzystania z aplikacji
16 październik 2023

I have been using Shopify on-line since 2013, and POS as soon as it came out. In the beginning, they had a free version, but it did not print receipts or have a "Save Cart" feature. So I opted for the paid version of POS. It wasn't much more at the time, but then Shopify combined the paid version as part of the ecommerce site for no extra fee, Yay! (Except Hey, I have been paying for it for a while and now it's free? hmmm) So then they raised the price of the ecommerce, which still included the previous paid POS version. Fine. I was okay with the arrangement.

Most of my sales are online, but once a week we are open, like a pop-up. I love the POS system on the ipad, that uses a barcode scanner, printer, and card reader. And for years I used the "Save Cart" feature as customers tend to pile up all the things they want to purchase to keep their hands free. This feature saved the day.

Except now they have a Pro Version - For $89 a month extra! As soon as they came out with it, they took away the "Save Cart" feature in the "lite" version, (which was what the version I had was now called). I cannot justify spending $89 more a month for 4 days of sales just so I can save carts while my customers shop. My work around is to have a second ipad so I can at least have 2 carts going at a time. My customers often travel far to be able to purchase in store, and they buy dozens of little items that take a long time to ring up. While they are shopping another customer often comes up to purchase one thing, but we have customer #1's cart going, ugg. So that is when we can use the backup ipad.

PLEASE Please Shopify, let me have "Save Cart" back. We only need it on one register, one day a week. I guess it is too much to ask. BTW, I have 3 Shopify sites, doesn't that buy me "Save Cart" for just 1 of them? Or, maybe a fix for my POS?

Rose Mille
Stany Zjednoczone
Ponad 8 lat korzystania z aplikacji
Shopify odpowiedział(a) 17 październik 2023

Hi, there. Thank you for taking the time to leave a review. We're thrilled that you have been happy with our POS system and the features within it so far. I know the 'Save Cart' feature is something you really enjoyed but from what I'm hearing you sell more online than in person so it's not something you can see yourself upgrading at this time and that's no problem. I was able to find an app that might be able to help you and your pop up shops: https://shopify.link/6dL0. I'm hoping this app's price and features can help you with your store and what you're trying to accomplish. Please let me know if you have any questions, and you can always reach out to our support team here: https://shopify.link/WJna. -Kitana, Shopify Support

7 październik 2023

I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars

Pyramid Comics & Cards
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
6 październik 2023

Eventhough it is the native app for shopify, it has recurrent connectivity and sincronization issues with barcodes and inventory
It is unpractical that only certain hardware is available for use with the app, and that this hardware is unexistent outside certain countries or extremely expensive.
It makes no sense that my current computers cant be used, and im forced to use tablets of mobile devices. This issue, next to the associated hardware makes scaling extremely expensive, and opening new venues implies purchasing the expensive and selective associated hardware.
Finally subscription costs are expensive, charging 80USd for being able to associate sales with employees. This should be a basic feature of the app, included with the plus 1000USD i pay monthly for shopify

Harumi Belleza Coreana
Kolumbia
11 miesięcy korzystania z aplikacji
Shopify odpowiedział(a) 11 październik 2023

Hey, Harumi! Thank you for taking the time to write your feedback on our Point of Sale channel. We appreciate your insights regarding the hardware availability and subscription costs. Please rest assured that your concerns will be shared with our development team for further consideration. We value your input as we aim to improve our app and address the common challenges our merchants encounter.

As for the connectivity and synchronization issues with barcode and inventory, we would love to learn more about them and help you find a solution. If you're open to it, you can visit our Help Center to speak with our support team: https://shopify.link/WJna. -Summer, Shopify Support

30 wrzesień 2023

tres bien le seule chose est que je ne suis pas capable de faire des changements sur le produits en batch comme par exemple retirer quelque produits d'un canal de vente

Rose d'Olive
Kanada
8 miesięcy korzystania z aplikacji
27 wrzesień 2023

Prior to Shopify FOH our online retail and in store retail were 2 different channels. This meant no data was being shared across and also no integrated payments. Since using Shopify FOH we have grown our customer database and our direct sales from our newsletter database has doubled over the first year.

Pepo Farms
Australia
Ponad 2 lata korzystania z aplikacji
20 wrzesień 2023

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Luna & Soul
Australia
Około 5 lat korzystania z aplikacji
Shopify odpowiedział(a) 22 wrzesień 2023

Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support