Point of Sale

I decided to use Shopify for POS and it has been a great way to link my website and in-person sales. Shopify integrates with all of my accounting and marketing tools! Great job!

Works great ... just wish it was compatible with my Live App via Vajro so I didn't have to add my products one by one manually.

I do not thing that the Pro version should be such a significant upcharge. The functionality is fine but there are already attempts to upgrade my recurring charges all the time and this would DOUBLE my monthly costs. I would also be much more likely to use the Shopify tap and chip etc. if they were more competitive i.e. NOT just the same as Visa and Mastercard through other terminal providers. Shopify is already deep enough in my pockets - if they offered a really good deal (say 1%) on Credit Card fees it would be a no-brainier. Who DEOSN'T like one stop and integration?

The point of sale app is very useful for seeing what orders have been made and for viewing analytics about the sales on that particular day such as the top products by net sales and the net payments by type. The point of sale also offers to set up custom payment methods such as a different credit card reader and gift vouchers for example which is very useful.
The app is very convenient as it can be used on the ipad/till in store and can be downloaded on phones too which allows us to see how the store is doing from our mobile devices if we are not in the store.
The only issue with the app is sometimes if we add new products to Shopify it does not sync properly and some products do not show up on the point of sale or some variants don't come up such as certain sizes could be missing, even though they are perfect and correct in Shopify and on our website. The only solution we found to this issue was to delete and uninstall the app and reinstall it and it seemed to have fixed it.
Overall I would recommend the point of sale app, it takes a bit of time to get used to as it is quite different from a regular till and might take a bit of technology knowledge to get used to it, but once you get used to it and give it some time it is very handy to use and handy to keep track of everything happening in your shop. You can also see the orders that have been made online and in store and can filter through them which is another great feature.

POS is a simple way of using a shop till. It syncs brilliantly with your E-Store and is pretty seamless. I think over time it will improve, such as more sophisticated options with customers purchases such as accounts, credit limits etc. Also be careful of discounts, we found it was easy to make mistakes and charge the customer wrong amounts. We've overcome that now.

We love how easy it is to use and find products with the search capability. As the store owner, I like the ability to see the daily sales analytics.

It works great, however it would be good to get an email to remind us when an update needs to be done.

We’ve been with Shopify for several years now for our website & POS. Prior to Shopify we used 2 very popular and highly noted POS platforms both with pros & cons & both costing more than Shopify’s upgraded version. We switched our 13 yr old Brick & Mortar over to Shopify’s POS platform approx. 4yrs ago and have been relatively pleased with our decision. In our experience, anytime a new upgrade is rolled out with any platform there has always been growing pains and it never seems to be at the right time. What I do know is that in our 4 yrs of using Shopify’s POS many of the upgrades they have implemented is a direct result of listening to the customer. Can they do more, absolutely. Let us all remind ourselves with this pandemic how we’ve had to change direction in the blink of an eye including Shopify. Trying to keep up with an influx of demand can be daunting even for the big guys.

I love the hands-free usage for me as a shop owner and I get similar comments from customers. The only thing I really don't like is when I'm in the cart, it's not intuitive how to add more products. Tapping 'close' isn't logical to me for some reason. And tapping 'more options' doesn't have 'add more products'.

Shopify is great!!!!! But.... We really need at least 1 Intergrated payment system in Australia for this to become a real POS system. eg Afterpay // Tyro... actually any payment system. I really do like the regular updates and new features added constantly. Shopify POS has added many great features over the last 12 months. I don't think I will be able to last much longer even though I love Shopify. I have already started to setup my POS with other POS systems to test who can offer the above features. (better inventory management, Intergrated payments.)