Avaliações (522)
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I’ve been using the save cart feature on the normal version of POS for a few years now, and while it wasn’t perfect, it did the job.
Shopify has now made this a pro feature, but the save cart option doesn’t actually work.
I spoke to them about and they stated that they’re still fixing bugs on it.
So, I’m paying for a pro feature that doesn’t actually work? You released a new update with the feature being ready?
I spoke to someone about going back to the old software while it was being dealt with and they said they would need to get back to me. Well it’s been 7 days and no response.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the impact of this and will be sure to pass along your feedback to our developers. Please feel free to follow up with us here (https://shopify.link/1aD) for an update. - Blair, Shopify Support
Until recently, I would have given this app a 5 star rating. However, the arbitrary removal of the saved cart function to be replaced with draft orders (a different workflow) on the paid plan (US $89 a month) is a bit extreme for a small business.
Really they need to reintroduce the feature else will need to look at Square POS again.
Thank you for your review and we really appreciate your feedback. I will make sure to give this information to our developer team. -Emily, Shopify Support
Two main issues:
1. Constant updates mean sync between POS and the provided Wisepad 3 often fail, requiring customers to wait while it is performed.
2. There is no self-checkout option. All the features needed to make this work alongside an appropriately configured ipad already exist so I can't understand why this isn't an option, especially on POS Pro.
Hello! Thank you for your review of the Shopify POS sales channel! We appreciate you taking the time to provide us this feedback around these limitations you've outlined. I've gone ahead and passed along the feedback you've shared in this review to our Retail Developers for their consideration. Though I can't promise what may result from the passing of your feedback, you can trust that the appropriate folks here at Shopify have seen it! Thanks again! -Imogen, Shopify Support
Makes retailing esp. multiple locations swift, provided set ups are correctly.
Regards
Almost exactly what we need... unfortunately, it does not allow sales in two currencies, whereas the store accept two currencies for the payment,
IRIS
Hi, there! Thanks so much for your feedback, I certainly understand how this feature would be beneficial for your store. I will share your experience with our developers for their consideration. - Greta, Shopify Support
This app has been an enormous help! It is super friendly to use and works smoothly.
Stuck with unused WisePad3 device.
I feel really stuck with the NO solution that Shopify offers me.... I bought this WisePad3 before a fair. I was waiting for a fair to take place and ordered beforehand and then I did not use it and it was a horror to find the info to send it back to. It was a complete quest to even find the return possibilities. The device is unused, not even opened. I hade to go through a long servive procedure before I got the email that I am stuck with this and they advice me to sell it on eBay. Can you believe it? I can not understand the non-flexibel attitude of this big company, working with small online retailers.
Hi there, thank you for your feedback and your review. I definitely understand where you are coming from on this. We do provide a 30 day no hassle return policy, which can be initiated by the merchant at any time. You can find this information in our Hardware Store here: https://shopify.link/g8RM. We do not accept returns after the 30 day window has ended. Our retail support team will be happy to assist with any questions you have about this policy. -Shay, Shopify Support
Pessima app. Non è assolutamente un POS completo, ci sono tantissime lacune e spesso presenta dei bug al checkout. Inoltre è limitato in tutte le sue funzioni. Esperienza terribile non lo consiglio a NESSUNO.
I would recommend Shopify to someone else. It's easy to use once you apply yourself.
The POS works well for us. We have 75 different vendors with approximately 15,000+ unique inventory skus.