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After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!
Been using this app for years & love it. I use the LITE version It has its limitations. I was using the full version before when we had retails stores but now, we are online only. But we do still use it when we do events. I believe if you use the POS & Card Reader together the full version should be FREE.
I love Shopify, making the switch over has been amazing, I have made all my girlfriends with shops convert too! Point of Sale is great, I wish there was a way though to mark items on sale directly from an iPad, instead of getting on to the Shopify website on a computer, and also show how much a discount is on each individual item, instead of just showing the amount off at the bottom total. but besides that, its amazing
Hey Meraki Co. Thank you kindly for your feedback, we are so happy you enjoy Shopify! I completely understand the need for discounting items directly from your iPad so I'm glad to submit this feedback to our development team.
We have been using Shopify for 5 years now, We are happy overall, one thing I would like to see them add is a contact number for support. Last week in our area there was a major outage for another POS system, several stores had to close, we had a great day and out sales were up 20% for the day!
I love using this app when we are out doing pop-ups you can use it anywhere.
Love the app; simple to use, can look back on customer orders and notes; easy connection to card swipe devices. Just wish there was a way to send quick notes en masse to my clients without having to pay for another app to use the data I've collected.
I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars
I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps
Thank you for reaching out and bringing this to our attention. If you find it a bit frustrating to add collections on the Shopify POS app, then we'd recommend using the Shopify mobile app (https://shopify.link/PdVk) as it can provide a closer experience to the Shopify admin. That being said, if you need further support and/or you'd like to chat with one of our advisors, then we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our automated chat know where you need help with. From there, simply login to your account and follow the onscreen prompts until an option to chat with an advisor appears. Cheers. -Elias, Shopify Support
Prior to Shopify FOH our online retail and in store retail were 2 different channels. This meant no data was being shared across and also no integrated payments. Since using Shopify FOH we have grown our customer database and our direct sales from our newsletter database has doubled over the first year.
Easy to understand and use.