Ponto de venda , 502 avaliações

Classificação geral
4
Número por nível de avaliação
  • 49% das avaliações são de 5 estrelas
  • 16% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 23% das avaliações são de 1 estrelas
21 de outubro de 2023

It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.

HUZZAH! Toys
Estados Unidos
Quase 10 anos usando o app
7 de dezembro de 2023

The inventory management is a little cumbersome and I would like to be able to get snapshot views of how much inventory we have at any given moment

Haus of Crouse Design
Estados Unidos
7 meses usando o app
16 de novembro de 2023

We are an omni channel, multi-store chain B&M+ online. Lied to by Shopify. Their platform has grave feature gaps, not suitable for any merchant beyond a home biz. For example, the product fields have weight, but not dimensions. So they claim that we can connect our UPS discounts but that's not true since you need package dims, eh? Also, the COGS of any given product DOES NOT update when receiving new inventory at a higher/lower cost. One simply re-calculates the new weighted COGS for each product shipment in excel and types that in, ugh. Also their PLUS, at $2000/month, does not allow the POS to talk to the eCommerce. So any price or quantity changes would have to be re-keyed for their pro package, total falsehood that their platforms are integrated.

My Store
Estados Unidos
3 meses usando o app
Shopify deixou uma resposta 20 de novembro de 2023

Thank you for your review and providing your feedback. I have gone ahead and provided your feedback to our team as we are always looking at ways to improve our platform and ensure our merchants are able to run their business with ease. -Emily, Shopify Support

10 de novembro de 2023

Yes, I am very happy with the setup or the system and the process - but not so happy with the equipment...I have had a number of issues with the equipment not working properly - especially the chip reader

LeChic Bath Boutique
Estados Unidos
Aproximadamente 3 anos usando o app
Shopify deixou uma resposta 13 de novembro de 2023

Hi LeChic Bath Boutique, thank you for taking the time to leave a review. I am happy to hear that the app itself is working well for you. I understand that you have had some issues with your hardware connectivity though. Have you been in touch with our retail support team about this? You can connect with them directly through the POS app under the support tab. They'd be happy to troubleshoot this with you further. -Shay, Shopify Support

27 de setembro de 2023

Prior to Shopify FOH our online retail and in store retail were 2 different channels. This meant no data was being shared across and also no integrated payments. Since using Shopify FOH we have grown our customer database and our direct sales from our newsletter database has doubled over the first year.

Pepo Farms
Austrália
Mais de 2 anos usando o app
13 de novembro de 2023

I use the Pro version and find it easy to use. I would however LOVE to see the app being released for Mac computers etc instead of only tablets.

giftbox co.
Nova Zelândia
Mais de 1 ano usando o app
Shopify deixou uma resposta 15 de novembro de 2023

Hey, thank you for the review and feedback on the app. I'd be happy to pass this along as feedback to our developers for potential future implementation. - Dirk, Shopify Support

29 de novembro de 2023

I am very happy with Shopify POS!

Antigone's
Estados Unidos
Mais de 3 anos usando o app
18 de outubro de 2023

We shifted from Intuit POS to Shopify POS as recommended by Intuit. Unfortunately, customer service support is very poor with this company. We seek help concerning Shopify Payments for a year ago and was never resolved. We gave-up and used paypal & amazon pay for all our credit card and online transactions. SAD to say but we have to go back in dealing with Shopify customer service who does not render the necessary services to make our business grow. It seems that everyone in shopify customer service is very irresponsible in resolving important issues of their sellers/subscribers.

TO INTUIT.... why did you entrust us to Shopify.

FINE FRAGRANCES
Estados Unidos
Mais de 2 anos usando o app
Shopify deixou uma resposta 20 de outubro de 2023

Thank you for taking the time to share your experience. I'm sorry to hear that our team hasn't provided the level of customer support we intend to offer. Part of Shopify's mission is not only to help people start and run a business, but grow their business too. If there are features or services necessary to your business that Shopify is missing, please let us know so we can relay your feedback to our developers for consideration in future updates. We want to ensure that any current issues are resolved as well, so please get in touch with us via the Shopify Help Center so we can investigate any support tickets you are still waiting for a resolution on: bit.ly/2AWw5VA. -Sophia, Shopify Support

8 de setembro de 2023

While my experience with Shopify POS has generally been positive, there are a couple of challenges. The barcode reading feature doesn't always work smoothly, and I've noticed that tap pay often disables itself. Additionally, toggling back and forth between functions seems to generate false abandoned carts, which can be a bit frustrating. It's worth noting that these issues seem to be affecting my business, so I'd appreciate any insights or solutions to improve these aspects of the system.

StylesbyRichLife
Estados Unidos
Quase 3 anos usando o app
Shopify deixou uma resposta 14 de setembro de 2023

Thanks for bringing this to our attention and taking the time to write a review. I am going to provide this as a suggestion to our developers to have this looked into further. With that being said, I encourage you to speak with our live support about these issues that you are experiencing: https://shopify.link/mLA. This will allow our support to take a further look into the setup of the online store to advise further. We appreciate you providing your feedback about the application. -Ollie, Shopify Support

3 de dezembro de 2023

Shopify has all I need for my business to thrive.

NAYAK BEAUTY SUPPLY
Estados Unidos
3 meses usando o app