Ponto de venda , 500 avaliações

Classificação geral
4,1
Número por nível de avaliação
  • 50% das avaliações são de 5 estrelas
  • 16% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 23% das avaliações são de 1 estrelas
10 de fevereiro de 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Marpet | Terantes S.A.
Paraguai
Quase 2 anos usando o app
14 de novembro de 2020

Incredibly disappointed with the new shopify POS system, it has made our lives so much harder. I recently emailed shopify with a list of around 10 things which are worse in the new app, and am yet to hear back. The worst of which is that the new system just doesn't work as quickly as we do, searching for products takes about a second each time for them to pop up whereas before it was immediate. The search function seems much less intelligent now, frequently the product we are searching for is at the bottom of the search list. Layout is also much less efficient. Also very unhappy the tab service is no longer included as part of the POS and we have to pay and extra £70 a month for this. Incredibly frustrating and hoping shopify can fix the major flaws in the new system so we don't have to search for a new provider.

indiebeer
Reino Unido
Quase 2 anos usando o app
3 de maio de 2023

we were on the Shopify Plus subscription for a year and cancelled. Shopify Plus comes with the feature of Shopify POS Pro and we did not have this feature prior to being on Shopify Plus. A few months after being cancelled from Shopify Plus, Shopify just decided to activate Shopify POS Pro on three of our stores with NO authorization. I'm trying to run my business not take hours of my time to have you reverse a feature you place on my three stores without our authorization.

Luxe B Pampas Grass Wholesale
Canadá
Mais de 1 ano usando o app
Shopify deixou uma resposta 16 de maio de 2023

Dear Luxe B Pampas Grass Wholesale, thank you for leaving your feedback. We appreciate your concerns and would like to address them:

We understand that after downgrading from Shopify Plus, you were still subscribed to the POS Pro plan. This is expected, as downgrading your online account won't affect the POS plan. We don't change the plan from Pro to Lite without the merchant's consent and the same if it changes to the PRO. If you want to change your plan, it needs to be done under the POS channel. It won't change if you downgrade your online plan.

7 de fevereiro de 2014

We tested it out and have decided to hold off on this app for the following reasons:

1. No customer credit capability. We need a way to give customers credit in their account. This will also help us tie in our online store with the POS by allowing customers to redeem their credit either via the website or in store using the POS system.
2. No way to exchange products
Update: Shoppify POS support told us that exchanged can be made, however, it really isn't an exchange at all. We will have to manually refund the items for exchange to a store credit, complete the order, THEN repurchase the new items with the store credit. So really, Shopify POS still does not support exchanges. I have not been able to verify this as our trial ran out.
3. No way to assign product cost to each product, thus making it impossible to keep track of inventory cost.
Update: Support staff informed us that the app DeepMine has the ability to assign cost to each product and variation. Although this is A solution, this basic feature really should be built right into the the product information as an extra attribute in the first place. We have paid for DeepMine in order to assign costs to our products, however, it is still in beta state, and the interface is a huge pain in the ass to use.
4. Unable to assign customers to customer groups for predefined discount rates.
5. No visible notes field for each customer that is visible before clicking in to the customer's profile. This needs to be visible on the same screen when displaying a search result of customers.
6. Super clumsy interface. Image size needs to be customizable to allow for much smaller image. Also, the POS system needs to provide a No Image option, that displays a top down alphabetical list.
7. Cost is too high for a product this basic.

We didn't have time to explore this app further as there were too many features missing in the app for us to put the efforts in to fully testing it out. Hope the app is completed with these features so that we can switch over from another platform.

Blur Makeup Room
Canadá
Mais de 1 ano usando o app
Data de edição: 16 de maio de 2021

Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical.
2- This POS does not work on Computers.
3- This POS is not customize , taxes are the same that online store. No available to change (taxes online and taxes POS).
4- Stocky is not work in free plan.
5- The idea pos and online as one, is a lie. We must pay online and pay POS too.
6- This POS does not work with all barcode reader. Only few businesses companies.

TU beauty store
Colômbia
Mais de 1 ano usando o app
Data de edição: 5 de dezembro de 2020

I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's impossible to find such a visitor, if there ever was one.
I used to love This platform once. Now I'm actively looking for a better option

AURA Fashion
Austrália
Mais de 1 ano usando o app
8 de março de 2019

It doesn't work with customized products, neither with 99% of the apps of Shopify... So much to improve in this POs to be aligned with website services.
Not recommended at all for restaurant businesses with variety of products and customisable dishes.

Uli Uli Healthy & Delicious Food
Espanha
Mais de 1 ano usando o app
28 de maio de 2020

Really disappointed with this app. It's not for proper business. You cannot edit/change prices, no proper end of day reporting for balancing till. we're now looking for a better provider

Kens Auto Spares
Reino Unido
Mais de 1 ano usando o app
9 de maio de 2019

Skip this POS. There are apps that you can get which will help, but if you want to run a real business, with many SKUs and a staff that cares about numbers and inventory, or, you know, if you care abut these things, skip this for now. It may be ready in a few years, but it doesn't even really integrate with your Shopify Admin. If all you want it for is the occasional pop up it will do you fine, but it's irresponsible of them to sell it as a viable trustworthy, business focused POS at this stage.

Mom's the Word
Estados Unidos
Aproximadamente 1 ano usando o app
3 de outubro de 2020

We had POS classic system for years which suited our business perfectly. I recently switched to the POS Pro Trial due to Classic being obsolete soon so I could re-train my staff now Shopify want $89/ month / terminal. WTF I have 4 stores that will cost me a fortune. If they charged $89/ month ONLY I would have signed up but at $356/month US to AUD it's $496/month sorry but absolutely no way. Now I have reverted back to POS Lite and this thing now is totally inadequate for my business they basically ripped all the features out of POS Classic and put it into POS Pro just so you have to pay for it now. Exchange button GONE,
Save the cart GONE. Staff Permissions GONE.
Sorry Shopify you screwed up a very good product just to make more revenue out of small businesses. Unless you revert back I will be serching for a new POS system ASAP.

Little Black Bag
Austrália
Aproximadamente 1 ano usando o app