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After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!
It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.
Love the app; simple to use, can look back on customer orders and notes; easy connection to card swipe devices. Just wish there was a way to send quick notes en masse to my clients without having to pay for another app to use the data I've collected.
The app is generally good and works as expected. I would like to upgrade but there should be a middle tier for people in my situation who are not able to afford the high cost of the upgrade but need just a bit more than the free version has to offer.
Yes, I am very happy with the setup or the system and the process - but not so happy with the equipment...I have had a number of issues with the equipment not working properly - especially the chip reader
Hi LeChic Bath Boutique, thank you for taking the time to leave a review. I am happy to hear that the app itself is working well for you. I understand that you have had some issues with your hardware connectivity though. Have you been in touch with our retail support team about this? You can connect with them directly through the POS app under the support tab. They'd be happy to troubleshoot this with you further. -Shay, Shopify Support
so far good but i have one major issue with the app.
the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star
Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support
I use the Pro version and find it easy to use. I would however LOVE to see the app being released for Mac computers etc instead of only tablets.
Hey, thank you for the review and feedback on the app. I'd be happy to pass this along as feedback to our developers for potential future implementation. - Dirk, Shopify Support
The app is perfect, except for one thing. You can not exchange a product in POS Lite. To be able to exchange an item, you need to upgrade to Pro, for 85$, just to have that one feature, and that I feel is too much.
Thank you for taking the time and sharing this feedback. We understand that you feel having to use POS Pro for the exchange feature costs too much, and we'd be happy to share your feedback with our development team. If you have any other feedback to share, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support
So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.
its generally easy to use. I just wish it broke out sales tax when giving reports