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Works great ... just wish it was compatible with my Live App via Vajro so I didn't have to add my products one by one manually.
The app itself is ok as long as you stick to the recommended hardware, or it just won't work! (Basically stick to American based Apple products).
My issue is the features it allows in the free version are lacking, that, in retail certain abilities are considered standard. For example the ability to make an exchange on a sale and the use of existing discount codes from the website end (i can tick the box but unless I use pro it doesn't feed it through).
I don't want to pay an extra £80 just for this option, so I have to the calculations manually and adjust stock manually. I don't need multiple outlets or more than 5 staff I can barely afford myself!
I understand the software is different than the e-commerce software, so billing is separate, but someone really needs to look at the needs vs extras because what I need vs what I want are two very different options. Maybe allow a system of choose what you want and charge accordingly... better yet, just allow me to do exchanges and use discount codes on the POS.
RetroEsque, thank you for taking the time to leave your feedback. I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform. I also wanted to let you know, for the Lite plan you can still apply discount codes to the items in the cart. You can apply a discount to the whole cart or individual line items. Feel free to reach out to our Retail Support if you have more questions.
Shopify is great!!!!! But.... We really need at least 1 Intergrated payment system in Australia for this to become a real POS system. eg Afterpay // Tyro... actually any payment system. I really do like the regular updates and new features added constantly. Shopify POS has added many great features over the last 12 months. I don't think I will be able to last much longer even though I love Shopify. I have already started to setup my POS with other POS systems to test who can offer the above features. (better inventory management, Intergrated payments.)
I've started using this app in order to integrate my retail outlet with my upcoming online site. It has made a lot of things easier for me. However, my struggle is only in setting up a receipt printer as per requirements as the specified printers are not available in India. It would be better if shopify can incorporate commonly available printers for the India market.
it is good as it sync with the website, so it is easy to update the inventory and customer information. yet for discount or searching products are still frustrasting sometimes.
Flexible, reliable. Not a fan of new card reader however.
We’ve been with Shopify for several years now for our website & POS. Prior to Shopify we used 2 very popular and highly noted POS platforms both with pros & cons & both costing more than Shopify’s upgraded version. We switched our 13 yr old Brick & Mortar over to Shopify’s POS platform approx. 4yrs ago and have been relatively pleased with our decision. In our experience, anytime a new upgrade is rolled out with any platform there has always been growing pains and it never seems to be at the right time. What I do know is that in our 4 yrs of using Shopify’s POS many of the upgrades they have implemented is a direct result of listening to the customer. Can they do more, absolutely. Let us all remind ourselves with this pandemic how we’ve had to change direction in the blink of an eye including Shopify. Trying to keep up with an influx of demand can be daunting even for the big guys.
We tried Shopify POS but we can't change the tax with custom products, we asked for a change but they said there is nothing they can do. they lost a customer for this reason hope they will fix this limitation in the future.
Hello Floratuin, thank you for taking the time to leave your feedback. We appreciate your feedback regarding your experience with changing the tax on custom items. Regarding the tax on custom products, we would be able to do a Price Override to a custom item in the cart to achieve the desired price. Alternatively, we can create the product and add a tax override to that product. At the moment, the POS app uses the location's zip code to calculate tax. In the meantime, I have put your feedback forward to our teams on customizing tax with custom products.
this app is an embarrassment for SHOPIFY - nothing more or less. To be able to use it properly you need an iPad 3 at least (iOS 10.xx ) - if you want to use it on android you have to create a staff account with full(!) permissions - which is outright ridiculous. My plan has 5 staff accounts which is enough for the online store but I have 4 sales staff in a small shop - now they all have to log in to one account and I have to track sales across staff members manually. Also don't bother shopify "gurus" with support questions, they know close to nothing about the app.
IT SEEMS TO ME THAT ALL "PRO" FEATURES SHOULD BE FEATURED ON THE "BASIC" POS. AS MUCH AS I ENJOYED THE EASE OF EXCHANGES ON "PRO" I SWITCHED BACK TO "BASIC". I WILL NOT PAY $90 A MONTH FOR EXCHANGES. ANOTHER FEATURE THAT SHOULD BE IN "BASIC" IS PUTTING A TRANSACTION OF HOLD. I CAN GET TO THE ANALYTICS I NEED AT ANY TIME OFF THE SHOPIFY APP... I DON'T NEED MY EMPLOYEES TO HAVE ACCESS AT THE REGISTER. I LOVE SHOPIFY, BUT IT WAS I LITTLE BIT OF A LET DOWN THAT YOU GUYS TRIED TO CHARGE SO MUCH FOR THESE "UP GRADES" THAT SHOULD BE REGULAR FEATURES OF ANY "POS" SYSTEM. BEST -JIMMY