Recensioner (508)

Helhetsomdöme
3,9
Antal per omdömesnivå
  • 49 % av omdömena har 5 stjärnor
  • 16 % av omdömena har 4 stjärnor
  • 6 % av omdömena har 3 stjärnor
  • 6 % av omdömena har 2 stjärnor
  • 23 % av omdömena har 1 stjärnor
27 juni 2023

Can't edit custom products once you add it to the order, you have to delete the custom product and add it again.
Needs a Windows or Web version. We need to use a desktop computer in our shop for different reasons and we have to run this app through Bluestacks (and it runs horrible) because there's no Windows native version. I cannot connect a card reader to it and neither a barcode scanner because Bluestacks doesn't support Bluetooth. What's so hard to make a Windows native app on the store? Many others would jump ship to Shopify POS if they wouldn't have to use space (maybe on a little desk) with an iPad next to their computer. It's so much more comfortable to use it with a keyboard and mouse when you have to type customer's name and custom products.

androidez
Spanien
Ungefär 6 år användning av appen
Shopify svarade 21 juli 2023

Hello androidez, thank you for submitting your feedback on this. I understand you are looking to make edits to custom products and use your POS app on a desktop computer running Windows OS.

At the moment, this is definitely a limitation for our Point of Sale app. We would definitely recommend using one of our supported devices on iOS or Android. Our POS app is supported on iOS 13 or higher. Alternatively, you may use a device running Andorid OS 7.0 or higher.

In the meantime, I have gone ahead and submitted feedback to our team about this and I would recommend checking out the Shopify Changelog for any future updates.

6 december 2023

This app has really been a huge help! It is super friendly to use and works smoothly.

Custer Custom Leather
USA
8 månader användning av appen
7 oktober 2023

Love it! Could definitely use an automatic discount rather than a button or coupon

The Sudsy Soapery
USA
Mer än 6 år användning av appen
Shopify svarade 13 oktober 2023

Hi, there. Thank you for taking the time to leave us a review for the Point of Sale App! We have some information in our help docs here (https://shopify.link/A1B4) that can help you use automatic discounts with POS. Let us know if the resource we've provided you here doesn't hit the mark! -Imogen, Shopify Support

21 november 2023

Once i learned how to use the card reader everything after that was perfect! Super happy with my choice to use Shopify!

Ratchet's Wretched Threads
USA
10 månader användning av appen
13 november 2023

Free app is great for merchants just starting out, you get what you need to start selling at in person events. I gave 2 stars because merchants should beware of using tap to pay on iphone. As seen on Shopify forums, many merchants have issues with tap to pay on iphone connectivity - it rarely works (it has only worked once or twice for me) forcing me to enter card payments manually. This was fine until I realized from another forum poster that Shopify payments charges higher fees for manual card entry even though it is a Shopify app issue that tap to pay is not working. So be sure to get a card reader so you can avoid this!

Evergreen Curated
USA
11 månader användning av appen
Shopify svarade 15 november 2023

Thank you for the review, we appreciate the feedback. We'd like to know more about the issues you are having around tap payments on the iPhone. Feel free to reach us in our help center here: https://shopify.link/VRd6 - Dirk, Shopify Support

27 juli 2023

I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again.

Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.

Fatty Pancake
USA
Mer än 2 år användning av appen
Shopify svarade 3 augusti 2023

Hello Fatty Pancake, thank you for your feedback. We are happy to hear that you like using our POS system. As for the barcode and the card reader issue, because you go to events with the POS we always recommend using your own hotspot, the internet in events can be weak at times and causes the hardware to not function as expected. We would also recommend reaching out to the Retail Support to ensure that you go through any troubleshooting steps necessary to get this issue fixed.

7 december 2023

largely works. sometimes devices randomly disconnect. suggest working on app speed, scanning an item can sometimes takes an extended period of time before appearing in the basket to checkout.

J2Games
USA
Nästan 7 år användning av appen
16 september 2023

Printing receipts direct from sale has at times not gone without hiccups, we have worked around by going back into orders and printed from there.

Lovells Flowers Ltd
Nya Zeeland
7 månader användning av appen
17 december 2023

Makes retailing esp. multiple locations swift, provided set ups are correctly.

Regards

Sol le Luna Concepts
Botswana
Ungefär 5 år användning av appen
25 juli 2023

Terrible system for retail. While Shopify has an excellent ecommerce platform their POS is lacking many basic features, is very limited as to what can integrate and the hardware is simply junk. Their card readers never stay connected, they never have hardware in stock so be sure to buy 2 of everything when they do have it or you will be forced to do manual card entry at an inflated fee as well as adding time to every card transaction. The worst part is they do not seem to care to make any real updates. Every forced update they send just causes more bugs and more issues. We are currently looking for a new system due to their lack of performance.

thesnackhut
USA
Ungefär ett år användning av appen
Shopify svarade 3 augusti 2023

Hello thesnackhut, thank you for your feedback. I'll let our Reviews Team here know about your feedback.They look into feedback from merchants and take it into consideration for use on our platform. As for the issue with the card reader, we would be happy to help if you want to share more details here. You can also reach out to the Retail Suppose to look into this for you. Supply chain is always working diligently to ensure we have our hardware in stock for our merchants.