Point of Sale , 502 recensioner

Don't bother with Shopify or it's point of sale. If something breaks they send you through hoops and redundant test that haven't worked the three other times they had you do it. They avoid replacing their guaranteed products. You are then stuck with a store that can't take credit cards or buy a new one. They were good a years ago, but have fallen. Find another online avenue and find another pos. HORRIBLE. They will just stop answering your emails when they can't fix something. Won't get back to you. Facebook app is a joke. Read before buying into shopify.

Can't edit custom products once you add it to the order, you have to delete the custom product and add it again.
Needs a Windows or Web version. We need to use a desktop computer in our shop for different reasons and we have to run this app through Bluestacks (and it runs horrible) because there's no Windows native version. I cannot connect a card reader to it and neither a barcode scanner because Bluestacks doesn't support Bluetooth. What's so hard to make a Windows native app on the store? Many others would jump ship to Shopify POS if they wouldn't have to use space (maybe on a little desk) with an iPad next to their computer. It's so much more comfortable to use it with a keyboard and mouse when you have to type customer's name and custom products.

This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...

We use Shopify for Emack & Bolio's and Mr Simms. Please see our other reviews regarding the frustrations we have faced over Christmas, our busiest period of the year.

The other 1 to 3 star reviews sum up Shopify POS. It is a poorly thought out platform, lacking in many basic features, but works ok for us when it works.

Shopify is incorrectly charging 3x the correct sales tax rate and refuses to fix it after three weeks. Shopify is fraudulently collecting extra fees.

Do not use this as your POS at any cost. It does not work to run a business at ALL! they do not record COG sales, you can not run a sales report by vendor for consignment, you cannot do an exchange!! I mean an exchange? This is retail 101. If you issue a store credit it does not track it...so it just goes into the universe with nothing attached to it. Their suggestion was to write store credits down in a book for our reference. Why in 2015 can you not attach a store credit to the customer that it belongs to???

It does not create sku's and yu cannot print stickers directly from the POS. You have to use a 3rd party app....which is just as difficult and slow.

Tracking and adjusting inventory is archaic and difficult. And does not give you a cost adjustment of LOS.

It's as if no-one that works at shopify has EVER worked in retail.

DO NOT MAKE THE SAME MISTAKE I MADE. DO NOT USE THIS FOR YOUR STORE POS. FOR ONLINE ITS FINE.

1/15/16**** FOR TWO WEEKS I WAS UNABLE TO PRINT TAGS BECUASE THE SOFTWARE WENT DOWN

2/15/16****THE CREDIT CARD JACK I PURCHASED FROM THEM---ONLY LASTED 4 MONTHS- THEY WOULD NOT REPLACE - AND THEY ARE BACK ORDERED FOR A MONTH- SO NOW I HAVE TO WAIT A MONTH TO GET A NEW CREDIT CARD PROCESSOR....AND HAVE TO HAND KEY IN EVERY TRANSACTION.

Shopify PRO has been the worst update I have seen for any product. Important features like Add/Remove funds in the cash reguster has stopped working. Paying extra money to get something worse. Pathetic

Really disappointed that Shopify has decided to charge for basic functions like exchanges. We have been customers for 5 years and now have an addition cost of use of £1000 a year. We are now ready to look for alternative less expensive platforms.

The POS app is horrible...and it is extremely overpriced as well. It is obviously not anyone used to, or that have researched what it is like to be on the floor in a retail store. Very limited customization, too much noise in the interface, and lacking must-have functionalities. Not recommended at all.

Absolute garbage. The new PRO POS is absolute garbage. We've been with Shopify for over 5 years and we now have to pay an additional $89US / month for something that is so much WORSE than what you had before. The search function doesn't work half the time. Products appear and don't appear seemingly on a whim. The screen and colours are so dark - but of course our iPad is too old to update to the new needed ios13 to change the background. Have you partnered with Apple? I would not recommend this app and I will be looking for something else that actually works for us.