Point of Sale

Good for light usage, we have not experienced and problems as at Bikini Luxe we do 99 percent of our sales online. I can not comment on many of the other problems being commented on here as we have not experienced them. Overall Shopify has been one of our best experiences in retail their customer service alone speaks volumes about this company!

Devon
http://www.bikiniluxe.com
Bikini Luxe - Designer Swimwear and Luxury Resortwear

We looked at Vend for our POS but we chose the whole Shopify package (POS, Payments and website) due to ease of use, features and the fact it's all under one platform.

We´re using the app for a year our restaurant business. It´s a retail app and just limited in real use for a restaurant. There´s no table management (the third party app available simply doesn´t satisfies), support is slow, updates are being done without notification and always with some new bugs. It seems there´s no real vision to make this app an ultimate restaurant app.

It does the simple POS work but not sure if it's worth ~$90 charge per month. I recently upgraded to the Pro POS to use a few more functions but if possible, I want to pay for the chargeable functions that I actually use. One critical downside of this app is the search function. The search result is too broad and to find something specific, you need to type the exact product name word by word. If you need to rely on the manual search on POS other than using the scanner, then this app will be very annoying. I don't recommend this to those users but ok for those who want the simple POS functions. Overall, too expensive for what it is.

Would like a way to run multiple layers of discounts on the POS.

In the 6 months we have used it
It's been fraught with problem s
At one stage it failed to recognize
All the barcodes in excess of 500 which all had to be replaced
Time and time again it won't recognize the barcodes and or you can't search
For the item
The latest glitch fails to show all the sizes in pos when when they are available online? Which rather defeats
the purpose
It should at least be free until it works
Properly

Nach über 20 Jahren Erfahrung mit Kassensystemen habe ich endlich eine POS-Lösung gefunden die den Alltag im Handel extrem vereinfacht.
Die App ist Einfach, Intuitiv, stabil, bietet alles was man im Alltag braucht und noch etliche nützliche Features darüber hinaus. Multichannel ist nicht länger ein wünschenswerter Gedanke sondern wird mit Shopify POS ohne Hürden umgesetzt.
Unser Team und unsere Kunden sind jeden Tag aufs neue begeistert!
Es gibt nichts Besseres.

I really wish this could be a 5-star review. After decades with our prior in-store POS, we made the switch to Shopify POS so our online store and our in-store systems were on the same platform. While Shopify works great online, Shopify POS is nowhere near ready for prime time for a business like ours (small retailer, thousands of SKUs, many product variants, owners who are analytical about inventory). Issues include but are not limited to -
- POS Bluetooth hardware that constantly disconnects - Practically unusable barcode apps. Needed two apps: one for printing from purchase orders and one to print individual labels when needed. The labels look different and the apps were exceedingly difficult to set up and use. - the inventory app, Stocky, only holds inventory data for 90 days. This means you must perpetually pull data into Excel via this app called Matrixify and then run all your analytics for YOY purchase decisions in Excel. What a pain. - Shopify POS support is absolutely inadequate. Extremely hard to get a tech on the phone, and their responses are often emails that just include links to pages in Shopify Help. They cannot log onto your POS and assist with troubleshooting or quickly resolve issues in an emergency. I could go on, but I think you get the point. We entered into working with Shopify POS with our eyes open and a lot of consideration. Ultimately, we invested several thousand dollars in hardware and hundreds of person-hours in data preparation to make this change. In the end, we pulled the plug and returned to our prior POS provider. We simply could not put our business at risk during the holiday season with Shopify POS. It's just not an integrated platform and it's not well supported.

While my experience with Shopify POS has generally been positive, there are a couple of challenges. The barcode reading feature doesn't always work smoothly, and I've noticed that tap pay often disables itself. Additionally, toggling back and forth between functions seems to generate false abandoned carts, which can be a bit frustrating. It's worth noting that these issues seem to be affecting my business, so I'd appreciate any insights or solutions to improve these aspects of the system.

We are a small business with very little computer back ground Shopify makes it easy to set up products. It's made the worst part of my job much easier, thanks Shopify for continually making your app easier to use. Lunar Rituals, UT