Point of Sale

I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again.

Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.

It would be nice if the first thing that had the cursor was the Description. as it stands, I have to go back and fill that in manually. It would also be nice if the zip code were automatically numerical cursor ready.

So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.

i like the app, its good system easy to work just expensive to upgrade because clients dont want to spend money as it is. only downside is having to pay for pro subscription

The app is a very useful extension of our online store and is very well thought, however there are a few limitations that are so simple in their nature that I find it almost frustrating. First of all, in order to have our store's logo on the receipt, we need to subscribe to a plan of $79 USD per month. Given that at this time, we only need this particular feature, there is no way that we can justify paying this much just to have our logo on it. And second, the Shopify order number does not print on the invoice. The reason why this is frustrating to me is because it can cause confusion when doing financial reports. It is a very simple option that would save us time and confusion. I explained to my team that receipt numbers always match order numbers, but it's just strange to have two different identifiers for the same order. Other than that, an absolute breeze to use. Will definitely stick with Shopify POS and fingers crossed that they work on these small issues.

It has worked well with in-person events. I love that it automatically updates the inventory count as transactions are taking place.

its generally easy to use. I just wish it broke out sales tax when giving reports

I thought the POS system worked well. Closing out the drawer and balancing the cash on hand was a challenge. I thought I had it figured out, and that our employees were not following the correct procedure. However, our employees were correct - the process was confusing and created inaccuracies.

I love the hands-free usage for me as a shop owner and I get similar comments from customers. The only thing I really don't like is when I'm in the cart, it's not intuitive how to add more products. Tapping 'close' isn't logical to me for some reason. And tapping 'more options' doesn't have 'add more products'.

I use the Pro version and find it easy to use. I would however LOVE to see the app being released for Mac computers etc instead of only tablets.