Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

Edited January 1, 2022

i like the app, its good system easy to work just expensive to upgrade because clients dont want to spend money as it is. only downside is having to pay for pro subscription

BlingBoots&More
United States
About 2 years using the app
March 30, 2022

The app is a very useful extension of our online store and is very well thought, however there are a few limitations that are so simple in their nature that I find it almost frustrating. First of all, in order to have our store's logo on the receipt, we need to subscribe to a plan of $79 USD per month. Given that at this time, we only need this particular feature, there is no way that we can justify paying this much just to have our logo on it. And second, the Shopify order number does not print on the invoice. The reason why this is frustrating to me is because it can cause confusion when doing financial reports. It is a very simple option that would save us time and confusion. I explained to my team that receipt numbers always match order numbers, but it's just strange to have two different identifiers for the same order. Other than that, an absolute breeze to use. Will definitely stick with Shopify POS and fingers crossed that they work on these small issues.

GPX Store
United Arab Emirates
About 2 years using the app
October 19, 2021

It has worked well with in-person events. I love that it automatically updates the inventory count as transactions are taking place.

Flawless Designs, LLC
United States
Almost 2 years using the app
December 14, 2020

I thought the POS system worked well. Closing out the drawer and balancing the cash on hand was a challenge. I thought I had it figured out, and that our employees were not following the correct procedure. However, our employees were correct - the process was confusing and created inaccuracies.

TruPatriot
United States
Almost 2 years using the app
December 3, 2020

I love the hands-free usage for me as a shop owner and I get similar comments from customers. The only thing I really don't like is when I'm in the cart, it's not intuitive how to add more products. Tapping 'close' isn't logical to me for some reason. And tapping 'more options' doesn't have 'add more products'.

The Oatball Company
United States
Almost 2 years using the app
March 16, 2022

Great for consolidating all online and in store sales in one place but it would be good if more reports etc were included rather than having to pay extra for additional apps.

Aitken's
United Kingdom
Over 1 year using the app
September 29, 2016

Love everything about it for our in store needs. The one and only thing they need to fix is the barcode app. Takes WAY too much time and energy to use dymo's software, messing with CSV. files etc etc. Please Shopify, fix this. It's very important to me that this issue gets addressed.

Sage Candles
Canada
Over 1 year using the app
October 15, 2015

I love Shopify and POS is a pretty useful app when setting up vendors for our company, but I still wished they would create the same app which was compatible for laptops/desktops. I would much rather use a laptop to search, type, or add products along with card readers, receipts, etc from a laptop rather my iPad I currently use. Shopify, if you read this. . Please find a way to integrate a laptop POS app.

Spear Fitness
United States
Over 1 year using the app
December 5, 2020

We love how easy it is to use and find products with the search capability. As the store owner, I like the ability to see the daily sales analytics.

DZN Home
United States
About 1 year using the app
December 18, 2018

This works well for us! The only complaint we have is that it always defaults to credit and we have to back out to get to cash. Causes us to have to press 2 extra buttons on each and every sale. Not a big deal but when busy the time starts to add up. Would be great if there was just a cash or credit button.

Jps Bears
United States
About 1 year using the app